Diễn đàn hỗ trợ Firefox

When trying to access the supermarket web site https://groceries.asda.com the site keeps continually refreshing the home page ad-infinitum. When I tried this site a couple of months ago it was OK.

Is this a problem with the asda site - or an issue with Firefox? I'm using the latest version of Firefox 84.0.2 64bit.

Thanks.

I was led to believe that I had to update my Windows program several days ago. After multiple messages that an update needed installed and I needed to restart my computer, I finally did that and haven't been able to click on the icon for Firefox, or any other browser for that matter, ever since. I get the same error message if I try to use Microsoft Edge and Google Chrome. I already followed your steps to make Firefox my default browser. Comcast technical support was of no help at all. I also uninstalled and reinstalled Firefox and that didn't help either. Also, once I click on the "home" icon on my toolbar my homepage eventually comes up. I have also found that when I am trying to print from "File" on the toolbar there is no longer a Print Preview which I used all the time and that area gave me the option to change the % so that I wasn't wasting as much paper. What happened to that option?

I installed Firefox on my Mac Air M1.

Synced all my settings from another Firefox.

Got it all set up nicely as I wanted it.

Closed Firefox using its own menu.

When I later opened Firefox again everything had gone and it was like a new installation!

I repeated the setup, and again when I closed and opened Firefox it was back to default settings.

I'm new to the Mac system. Is this a 'feature' or am I doing something wrong?

Hi I do not know why but since today I have a black screen when I launch firefox. The screen is also black when I go in the option... I tried to uninstall/reinstall and it didn't fix the problem. I also tried to repair firefox but it was also useless. My graphic drivers are updated btw. Any ideas ?

Every time I go to YouTube website it loads in at 280%. Very annoying. Just started and I don't know where to begin. When I click on the 280% in the bar it instantly goes to normal view. Restarted my computer with no results.

I am reporting that the problem continues.

Not long ago, when Firefox was having trouble playing videos (due to Norton's influence), Twitch clips couldn't be played either, and it's still going on.

Hi guys,

I am experiencing this issue for quite a long time, after certain Windows 10 update Facebook on Firefox becomes really unusable, it is really slow, specially on features when there is typing involved. That means Messenger, commenting posts on Facebook, creating new posts etc. But even other stuff is slow as it is scrolling down, going through photos etc.

This is happening on my both PCs, my CPUs are Ryzen 5 3600, and Intel I7-4770, and GPU GTX 1660S, GTX 1050Ti, so I don`t see that hardware should bottleneck this in any case. In the meantime, I did restart with Safe mode, refreshed Firefox, even reinstalled which does not help. I have tried with other browsers, Facebook works fine there. Currently I am using latest Firefox 84.0.2 64bit on both PCs, and Windows 10 is 20H2 version.

Dear Mozilla support,

I have to switch on or off my company's VPN access several times a day, and each time I switch the VPN, the Firefox simply refuses to use a new connection, behaving as there is no internet connection at all, forcing me to reset the browser each time so it could "accommodate to a new network environment". My company gives employees the Cisco AnyConnect SW for establishing the VPN access to the company's infrastructure.

Are you able to "fix" this please, as I haven't experienced this behavior at other browsers as well (Opera, IE)?

BR

It's been weeks now since I can't use Firefox. It constantly crashed. I'm using a Macbook Air mid-2011 with Sierra 10.12.6

AdapterDeviceID: 0x0116 AdapterVendorID: 0x8086 Add-ons: %7Bb9db16a4-6edc-47ec-a1f4-b86292ed211d%7D:7.3.9,%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D:3.10,%7Be4a8a97b-f2ed-450b-b12d-ee082ba24781%7D:4.3,%7Bc189d682-9342-47ab-bb48-34504ce2da1e%7D:0.1.4,screenshots%40mozilla.org:39.0.0,webcompat%40mozilla.org:17.1.0,formautofill%40mozilla.org:1.0,doh-rollout%40mozilla.org:2.0.0,google%40search.mozilla.org:1.1,bing%40search.mozilla.org:1.2,ddg%40search.mozilla.org:1.1,mercadolivre%40search.mozilla.org:1.0,wikipedia%40search.mozilla.org:1.1,default-theme%40mozilla.org:1.1 AvailablePhysicalMemory: 58368000 AvailableSwapMemory: 1195638784 BuildID: 20210105180113 ContentSandboxCapable: 1 ContentSandboxLevel: 3 CrashTime: 1611600624 DOMIPCEnabled: 1 EMCheckCompatibility: true EventLoopNestingLevel: 1 FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1611595946 MozCrashReason: MOZ_CRASH(Unhandled exception) Notes: FP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP+3 GL Layers? GL Context? GL Context+ GL Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox PurgeablePhysicalMemory: 0 ReleaseChannel: release SafeMode: 0 StartupCrash: 0 StartupTime: 1611600618 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20210105180113","version":"84.0.2","vendor":"Mozilla","displayVersion":"84.0.2","platformVersion":"84.0.2","xpcomAbi":"x86_64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":4096,"virtualMaxMB":null,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAES"]},"os":{"name":"Darwin","version":"16.7.0","locale":"pt-BR"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":null,"adapters":[{"description":null,"vendorID":"0x8086","deviceID":"0x0116","subsysID":null,"RAM":0,"driver":null,"driverVendor":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":1440,"screenHeight":900,"scale":1}],"features":{"compositor":"none","hwCompositing":{"status":"available"},"gpuProcess":{"status":"unused"},"wrQualified":{"status":"blocklisted:FEATURE_FAILURE_DL_BLOCKLIST_NO_ID"},"webrender":{"status":"disabled:FEATURE_FAILURE_NOT_QUALIFIED"},"wrCompositor":{"status":"available"},"wrSoftware":{"status":"denied"},"openglCompositing":{"status":"available"}}},"appleModelId":"MacBookAir4,2"},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":false,"telemetryEnabled":false,"locale":"en-US","intl":{},"update":{"channel":"release","enabled":true},"userPrefs":{"browser.cache.disk.capacity":645120,"browser.shell.checkDefaultBrowser":false,"browser.search.region":"BR","browser.search.widget.inNavBar":true,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} ThreadIdNameMapping: 6:"Gecko_IOThread",7:"Timer",10:"Socket Thread",11:"Permission",12:"JS Watchdog",13:"JS Helper",14:"JS Helper",15:"JS Helper",16:"JS Helper",18:"Cache2 I/O",19:"Cookie",20:"DOM Worker",20:"IPDL Background",24:"Worker Launcher",25:"Compositor",26:"ImageIO",27:"QuotaManager IO",36:"IndexedDB #1",38:"DOM Worker",43:"StyleThread#2",41:"StyleThread#0",42:"StyleThread#1",58:"StreamTrans #59",65:"StreamTrans #66",81:"StreamTrans #82",87:"StreamTrans #88",96:"StreamTrans #97",98:"ImageBridgeChld",102:"GMPThread",103:"ProcessHangMon",42:"BgIOThreadPool #1",43:"TaskController Thread #0",44:"TaskController Thread #1",45:"TaskController Thread #2", Throttleable: 1 TotalPhysicalMemory: 4294967296 UptimeTS: 7.71425086 Vendor: Mozilla Version: 84.0.2 useragent_locale: en-US

During class today, Firefox unexpectedly crashed on my Windows 10 PC after downloading a pdf file from my History teacher. Now, when I try to open Firefox, a transparent box quickly appears before disappearing again, not opening Firefox. I have yet to find a solution that has worked.

Good Afternoon,

I have been experiencing issues with Firefox for the past couple of months. Whether I have two or ten tabs open, the browser stops working, crashes then exists out of all the tabs. I have tried various things to solve this problem, to which I have found no solution. I would greatly appreciate the assistance provided as to what I should do about this. Below are a few of the many submitted crash reports.

Please respond as soon as possible.

Thank you so much.

Respectfully,

Ayan

Report ID Date Submitted bp-1ed2720c-3c6d-4cc7-9e11-b4a0a0210125 1/25/2021, 5:24 PM bp-43aaf5df-fe65-46d3-ac81-5f0d00210125 1/25/2021, 5:24 PM bp-2c554db1-4bb5-4a3e-a672-49d5c0210125 1/25/2021, 5:24 PM bp-0625794f-41c7-4a07-940a-f9f5f0210125 1/25/2021, 5:24 PM

Firefox crashing frequently and unexpectedly. I can't discern any pattern to when it happens. I don't know what's triggering it.

I've tried refreshing it, reinstalling it, running under a newly created profile, running under safe mode. The crashing continues despite all of these things.

Hi,

Firefox 84.0.1 (64-bit) on Linux Mint 18.3

I have the 'Use the address bar for search and navigation' option selected in settings but when I enter a search all I get is 'Hmm. That address doesn’t look right. Please check that the URL is correct and try again.'

Any ideas please?

The browser i am using is crashing often ,time to time. I have tried all the methods that is recommended but its not working either.

Crash Report ID bp-154d7b47-d623-4c17-b1c5-a394a0210125,

bp-f24d0282-bb0a-455a-bc0a-e81af0210125

The information box that pops up when you search for "up arrow text" (https://www.google.com/search?client=firefox-b-d&q=up+arrow+text) from Wikipedia is bugged in a way that when I try to highlight the first two rows of text, the cursor needs to be one line higher than it should be

I do not have sound only in facebook videos. Yt and other video portals are working fine. Other browsers don't have this problem either. When playing a video on fb in the mixer, it does not show that mozilla is generating sound. What can I do to fix it?

Hi, i have my own internal CA i have import the CA-crt in Firefox, but every day i start the Computer and Firefox websites with a certificate from this ca will not longer trusted but if i import the CA again it will while a next restart cames. Can someone help me?

Since this morning, Firefox fails to show any pages, this includes options.

Both Chrome and IE render sites without issue.

I have attempted the following: 1) Reboot 2) refresh Firefox 3) remove and install - Without removing any profiles 4) remove firefox, delete profiles, and install

Nothing has worked.