Diễn đàn hỗ trợ Firefox

I tried to log onto Youtube so I could make a few comments on a football game. They had to send me a code to my email (HOTMAIL) BTW I never received a code to LOG into YouTube. I used "Snip & Sketch" as I have many many times before but now I open a photo to edit it and Microsoft has taken over my photos. I mean as far as my editing capabilities. I've tried all the "OPEN WITH" options but can not get to the basic photo editor. Need some help here... Thanks in advance Steve

I have been having this issue for such a long time now but its really getting ridiculous now, I have tried to follow so many guides and re-installs and .XPI installs and nothing is working, I am beyond stumped as to what can be the problem, someone please help me fix this.

Firefox 117.0.1 (64 bit) Build 20230912013654 Windows 10 Home - Version 22H2 OS build 19045.3448 The link to download my Sears credit card statement in pdf form has disappeared when accessing the website (https://citiretailservices.citibankonline.com) with Firefox. It still appears and works normally when the website is accessed with Chrome. I have the uBlock Origin extension installed on Firefox, but it is disabled on the Sears website. Screencaps attached.

So, here's the story:

My browser crashed while watching a video and writing a particularly lengthy YouTube comment on it. Knowing that I have been able to recover in-progress Reddit comments after a crash from the sessionstore-backups so long as I was on the page at the time of the crash, I know that at least one site saves all in-progress comments to that, and I highly suspect that is where in-progress Wikipedia edits are kept, I (wanting as much data as possible for as good of a recovery chance as possible) immediately copied all my Profile files, totalling more than 1.6 GB, to a non-volatile folder.

As I had done before, I took the most recent sessionstore-backups file (dated to the exact minute of the crash), forced it through the Session History Scrounger to decompress it, and then mass-replaced the document's \ns with proper newlines in Notepad++, which used to make the file more readable.

This time, it didn't. They must have changed the json newline formatting used between at least late April and now. And more importantly, when I searched through the file for keywords I used in the comment, I couldn't find it. Simply, it appears that in-progress YouTube comments aren't stored in that file.

So, where are they stored? Are they in any vaguely human-readable file (or file that can with some ease be converted into something vaguely human-readable)? Can I somehow revive a "zombie session" using just archived Profile folder data to copy it out of? Or should I just give up and rewrite the comment from scratch?

NOTE 1: This is adapted from a previous post made with an associated account on Reddit. As I fear using Firefox until I get this problem resolved due to the possible loss in ability to recover other data if I do so, I figure that giving the problem more attention here would be beneficial in resolving it more quickly.

NOTE 2: Also, to clarify, I don't need to restore the session and have the comment re-appear; I'd be fine with locating it in a text editor or similar program so I could copy it back into the submission box once the session is restored.

I have used a custom html file as my homepage for years and while I can get Firefox to accept it as my homepage, I can't for the life of me figure out how to make it so when I open a new tab it goes straight to said custom page. I've tried multiple different add-ons for Firefox and none have worked, and I've checked multiple different support questions here and am still unable to figure this out.

Where is my security option under settings. There is no option either for privacy either, Why. Also under settings browsing history is suppose to be deleted and it is not Why? Please help me with this matter and keeping my account secure and safe

GOD BLESS FOR ALL YOUR WORK AND EXPERTISE WHICH IS A BLESSING TO US ALL. I AM DISABLE WITH LITTLE INCOME BUT IF THAT CHANGES I WILL CONTRIBUTE TO FIREFOX BUT FOR NOW ALL I CAN DO IS PRAY AS I DO FOR YOU ALL THANK YOU FOR YOU HELP REGARDING THESE MATTERS

BLESSINGS TO YOU AND YOURS SINCERELY MS. GALE

Nightly started to give me an eye blinding bright white backgrounded settings side bar. Why? And please please please, how to set it back immediately? I've checked in about:config with the word "color" - but couldn't figure which would it be?

Is spell-checking done locally on my computer, or is it done on the Mozilla website? I just found out that the Chrome and Edge browsers send my typed message to the home office, and that is where the spell-checking is done. Can I assume that this process is done locally on my own computer with Firefox?

I've been paranoid about security for many years, and every little bit of info I can add to my personal well-being lets me sleep that much better at night.

I am currently 82 years of age and have been using Firefox since it first became available, just because of its advertised security features. Quite happy with it and hope it stays on top of my needs.

And I have the same question regarding Thunderbird and its security properties.

Thank you.

Bob ([removed email from public support forum])

This has happened a few times before after a Firefox update, but the most recent occurrence was after the update to version 117.0.1. My mouse wheel will not scroll in the bookmarks drop down menu, I have to use the up and down arrows in the drop down menu which is very slow. When the scroll wheel did work in the past, I could be scrolling and then move the cursor to the up or down arrows and scroll even faster still using the scroll wheel and get to the folder I want a lot quicker. The scroll wheel works normally while scrolling through webpages, the only place it doesn't scroll is the bookmarks drop down menu. I'm running Firefox version 117.0.1 (64 bit) on a Windows 10 notebook PC. Any help would be greatly appreciated, thank you.

When I upgraded to the latest version of Firefox (September 12, 2023 release - 117.0.1 (64-bit)). I could not connect to the Internet with Firefox (Default Browser for Windows 10). I could connect to the Internet with Google Chrome and Microsoft Edge. After several hours of troubleshooting, I discovered that I had to: (1) click the Firefox menu button, (2) click Help, (3) select More Troubleshooting Information, (4) click Refresh Firefox ..., and (5) then click Refresh Firefox in the confirmation window that opens. After that Firefox closes to refresh itself. Then I can use Firefox to connect.

Please explain why must I go through this process now, in order to get Internet connection? Additionally, it took me a few hours to discover this process. It was NOT easy to find.

Is there another process that is more straight-forward?

Thank you! Hw Payne hwpayne@gmail.com

I have several profiles. They all have the same Chrome folder contents, but only some of them have the "chrome_debugger_profile" folder.

I'm guessing I must have generated it along the way while tweaking the Chrome folder contents?

I Closed the browser and forgot that I had a private one open too. When I went to open the main Firefox window up, my previous session was wiped! I already tried the right clicking plus sign method to no avail. It just brings up the one I had after searching how to bring back the session and then accidentally closed the browser after. Any tips on how to get it back? Why does this happen just because you have a private window open??? Change that ASAP!

I have been exchanging long emails with a vendor. Now I want to print all of the entire emails, but when I open the "chain" of the 23 emails, I see a few lines of text, and there is a small box that says "additional text hidden" or something similar. How do I expand each of the emails and print the whole email for each of the 23? Thanks.

I've been having an issue for a while now where the cloudflare challenges that ask you to click the check mark to "verify your connection is secure" would just endlessly ask me to click the button and never continue. Sometimes it would say to unblock access to challenges.cloudflare.com.

But if I a launch an incognito window I can visit website with the challenge and it won't even ask! I've added all my extensions to run in incognito mode and everything still works, I can visit the websites in incognito just fine. So the one changing variable is incognito vs non-incognito.

I can have two windows open, one incognito and one not, and browse to the same website and the non-incog window will fail but the incog will just go to the site.

I thought incognito was supposed to only affect the session storage? Does it silently change other things to the running environment of the browser (about:config options, slightly different extension configs)?

Anyone know why this small change would suddenly allow cloudflare challenges to work?

Not only can I not load anything on Firefox, which I would love to be able to use because of the privacy settings, but it is so hard to navigate your help site. other browsers work fine. Yes, I've read the help page on this and none of it works. I just don't think it should be this hard to use ?? or am I missing something