Diễn đàn hỗ trợ Firefox

Hi, I have an issue and hopefully an easy challenge, but I need and would appreciate your kind help.

My Windows 10 PC with Firefox Desktop installed has all my bookmarks, passwords, add-ons, configuration entries, etc. I had the unfortunate situation where my PC hard drive boot-up is corrupted, so I am unable to boot into windows. I am though able to access all of the files intact, via a USB Hard Drive dock to read, save, and be able to transfer any files from that non-bootable hard drive to a new install.

I did a new windows install with a brand new hard drive along with Firefox, but I need your help to effectively get all of those files/entries from the old hard drive and my Firefox "profile" transferred into the new drive so I can resume like before, and further back up as necessary. I do understand that I should have logged into my Firefox account and backed it up so it would have been seamless, but I am sorry I didn't.

Can you please help me and advise?

Thank you so very much.!

Hi! Every time I try to put through a credit card transaction on Firefox it gives me a "token invalid" or "invalid captcha" error message. The transactions work fine on other browsers. I have signed in to my Firefox with an account, also updated the browser. Still not working.

Any suggestions and explanations?

Thank you!

Today, when I started my pc, the google search engine would not completely load and I could not use the search engine. Now, when I restart my pc, I get an error "server not found". I believe that something at google went awry. Please help me as I rely on my pc for financial and medical issues. I have had problems with google in the past.

There's a wide empty white border/panel on the left side of my mozilla that seems to be a bug or something. When right clicked it gives the option: Manage Extension, Remove Extension, and Report Extension. Nothing is happening at all when I click any of these options. How to remove the border?

Hello, since I installed the latest update of Firefox (133.0) two days ago I'm having trouble to load videos on some websites it's giving me a black screen when I try loading them so i'd like to know if anybody knows how I could fix this ? I tried clearing cookies, cache and resetting the browser and it still doesn't work.

I know this problem has been caused by the latest firefox update (133.0) because all my videos are loading fine on both Chrome and Explorer but i'd like to keep Firefox so if anyone has an idea how I could fix this it would be very appreciated thanks!

I work on a lot of different sites, and have about 120 Wholesale supply websites.

When I ask Google to save Log In details, I open the Supplier Page, and my details are already filled, and I just press log in and continue ordering.

With Firefox, I am having to do one of two things: 1. Open the Settings, Open Privacy & Security, and press the Save Passwords tick box EVERY SINGLE TIME - it does NOT stay ticked. I then have to KEEP THE TAB OPEN for it to be effective. 2. Or - I type in my ENTIRE emails address, find my passwords book, and type in the pertinent password for that site.

I much prefer to use Firefox, as I find Google invasive and controlling, but would very much like this problem to have a solution, please.

12/1/2024 - Hello, I have a Lenovo desktop computer with windows 10; & I was having a problem today getting into firefox, after they did an onscreen update, while I was on the computer this morning...I then installed it again by accident by hitting the 2 firefox apps that were located in the start menu (without uninstalling the previous version from 11/3/2024)...& then I noticed that none of the multiple bookmarks showed up...So then I contacted AOL remote support to help me uninstall both prior versions; & then reinstall firefox; & it still did not sync the bookmarks...So now I just tried again to sync the bookmarks through the Mozilla website & they still did not show up...Also I am now unable to browse with firefox...It only lets me do a google search, even though I selected the firefox app as the default web browser...Please advise me what to do...Thanks, Ron Bruno

Hi guys,

I'm having some trouble with/after installing Firefox ESR.

I'm using the installer from here: https://ftp.mozilla.org/pub/firefox/releases/128.5.1esr/win64/en-US/

The behavior that I am seeing is that after running the installer, although it seems that there is no error, the process goes through without issues, there is no executable for the app itself in the folder. The shortcut that is created on Desktop is also not linked to an executable that works.

Have you encountered this before? If so, do you have any ideas or tips on how I can manage it? Or, if you have any information that I am missing, please let me know.

Thanks.

Dzień dobry. Za każdym razem, jak zamknę przeglądarkę moje konto zostaje rozłączone. Za każdym razem muszę się na nowo logować. Dzieje się tak od kilku dni. Jak to naprawić? Pozdrawiam Wojciech

This new SIDEBAR that has appeared this morning. It has taken me an hour of my life to get rid of it. I am so exercised I decided to tell you how annoyed I am that it appeared with no simple way to get rid of it. Obviously designed by someone who has never tried working on a small laptop screen where every inch of visual real-estate is valuable.

Fortunately your support site is so full of other people complaining it had a solution that worked for me. I had already tried myself what the support site described as te recommended method then I discovered the "about:config" option and that has removed it. Never to be seen again I hope.

My wsj.com suscription loads the main screen, then for an individual article briefly shows some of the content before dissapearing and reporting "Application error: a client-side exception has occurred (see the browser console for more information)."

Using latest Firefox in updated Windows 10.

No similar problems with other sites.

Updated Firefox and all my bookmarks are gone. I tried to follow the directions but could not figure out how to get the bookmarks restored. Please help with simple instructions.

Thank you, Joe jmortontn@gmail.com

I just switched to a new HP Pavilion 14 running Windows 11. Previously, I had no problems using the "set image as desktop background" right click function, but now it no longer works. Instead, I get a solid color screen.