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account data lost

hi, i formatted my laptop, downloaded firefox, signed in and my old data didnt show up, i clicked sync but nothing changed. all my old passwords are lost and thee is no … (xem thêm)

hi, i formatted my laptop, downloaded firefox, signed in and my old data didnt show up, i clicked sync but nothing changed. all my old passwords are lost and thee is no history before today.

Được hỏi bởi creh21 1 năm trước

Lần cuối trả lời bởi Paul 1 năm trước

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Firefox updates even though updates are disabled

I am running Linux Mint 20.3 Cinnamon. When installed through the Mint Software Manager, Firefox comes with the DisableAppUpdates policy enabled, which is meant to disabl… (xem thêm)

I am running Linux Mint 20.3 Cinnamon. When installed through the Mint Software Manager, Firefox comes with the DisableAppUpdates policy enabled, which is meant to disable automatic updates. This suits me just fine, as I prefer to update Firefox manually as new versions are released rather than have them pushed on me. However, I've found that Firefox does update automatically. In fact, because of the policy, I am unable to prevent it from updating automatically. As you can see in the included screenshots, I am running the most recent version of Firefox (released today), despite updates being ostensibly disabled. I cannot find a way to disable the policy or prevent the automatic updates.

Why is this happening, and how can I stop it?

Được hỏi bởi sketchguess6218 1 năm trước

Lần cuối trả lời bởi James 1 năm trước

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Not populating saved logins

When I attempt to login to different sites, I am unable to select my saved logins from the drop down box. When I click on the login username box, the login flashes and d… (xem thêm)

When I attempt to login to different sites, I am unable to select my saved logins from the drop down box. When I click on the login username box, the login flashes and does not allow me to select my saved username and password. So far, I have tried restarting my computer and unchecking and checking the auto fill option in settings. Please help!!!

Được hỏi bởi ajalexander41 1 năm trước

Lần cuối trả lời bởi jonzn4SUSE 1 năm trước

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Firefox loading

Not sure what is wrong, but when I boot up computer and click on Firefox logo it appears that many, many pages open and makes me think I have a security problem. In addit… (xem thêm)

Not sure what is wrong, but when I boot up computer and click on Firefox logo it appears that many, many pages open and makes me think I have a security problem. In addition, Google keeps saying I have sessions open but I have not done so. I have changed passwords, but I am still worried. I found another IP address on my security detail. I am an old lady and pretty worried. Maybe I should go to another browser.

Được hỏi bởi Rose 1 năm trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 1 năm trước

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How to disable a specific add-on for certain websites manually?

I know that there has to be a way to edit the about:config to manually disable individual add-ons (addons) for certain sites. Some add-ons have this built into the extens… (xem thêm)

I know that there has to be a way to edit the about:config to manually disable individual add-ons (addons) for certain sites. Some add-ons have this built into the extension itself but others (like Honey) are either off or on, but I cannot find any documentation on it.

I would still like to use the extension without having to remember to turn it off and on all the time for websites that I do not want it to spam suggestions at me. Thanks in advance.

Được hỏi bởi KD 1 năm trước

Lần cuối trả lời bởi TyDraniu 1 năm trước

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Firefox Addons not showing up on Customize page

Hello, I downloaded Firefox on a new computer. I logged in with my existing account and synced my data This was successful. All of my bookmarks and extensions were down… (xem thêm)

Hello,

I downloaded Firefox on a new computer. I logged in with my existing account and synced my data

This was successful. All of my bookmarks and extensions were downloaded properly.

I went into the customize menu to alter my toolbar. However, there were no icons for any of the extensions that I added, such as Bitwarden or Ublock Origin.

Due to this, I am not able to add these extension icons to my toolbar.

I verified that the extensions were all properly downloaded and that they work as they should.

I have already attempted to restart Firefox, uninstall and reinstall certain extensions, and to reinstall Firefox entirely. However, my extension icons do not show up still in the Customize menu

I am not trying to do anything in the Private Browser.

How can this issue be resolved?

Được hỏi bởi haseebrulesalot 1 năm trước

Lần cuối trả lời bởi Terry 1 năm trước

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Text is sometimes yellow. On a white background it is impossible to read.

Some text, and hyperlinks are yellow. Yellow text on a white background is impossible for me to read. Hyperlinks are normally blue. Can I change the text from yellow back… (xem thêm)

Some text, and hyperlinks are yellow. Yellow text on a white background is impossible for me to read. Hyperlinks are normally blue. Can I change the text from yellow back to blue?

Được hỏi bởi ajwh5150 1 năm trước

Lần cuối trả lời bởi cor-el 1 năm trước

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All my tabs are gone

Hi! I recently closed Firefox like I do every single day, and when I came back all of my tabs were gone. A folder appeard on my desktop with, what i pressume, is the file… (xem thêm)

Hi! I recently closed Firefox like I do every single day, and when I came back all of my tabs were gone. A folder appeard on my desktop with, what i pressume, is the files for the previous session. I moved the files from the sessionstore-backups folder to the Firefox profile folder and nothing happened. Can someone please help me?

Thanks!

Được hỏi bởi cookingfortwo 1 năm trước

Lần cuối trả lời bởi cor-el 1 năm trước

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Firefox icon dissapears from taskbar every time the app is updated

Pretty much the title. On the first launch after update, the firefox logo on my taskbar turns into a blank page icon (with the top right corner folded down) and then afte… (xem thêm)

Pretty much the title. On the first launch after update, the firefox logo on my taskbar turns into a blank page icon (with the top right corner folded down) and then after I close the program there is no icon for it on my taskbar.

It only takes a few seconds to add it back to the taskbar, but it's been happening for a few months now, and with these frequent updates it's gotten pretty frustrating.

Được hỏi bởi heegagugerk 1 năm trước

Lần cuối trả lời bởi 2MuchC0f33 1 năm trước

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I changed a password but don't know what the mask did or maybe that wasn't the problem. but my email provider doesn't let me in

I can't get to them. it's an email provider called tutanota it's encrypted email. I just changed the password and didn't save it in firefox so what is stored there is the… (xem thêm)

I can't get to them. it's an email provider called tutanota it's encrypted email. I just changed the password and didn't save it in firefox so what is stored there is the old one. I changed that about 2 hours ago but I don't know if that mask creator created some other info or what and now I can't access my email. can you help me? they don't have support for free users. please, I can't lose that account, I use it for work

Được hỏi bởi noskynetno 1 năm trước

Lần cuối trả lời bởi James 1 năm trước

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Extensions missing from customise toolbar menu

After having to refresh Firefox, all extensions are missing from my toolbar. They're still installed and function but some require tweaking options on a per page basis an… (xem thêm)

After having to refresh Firefox, all extensions are missing from my toolbar. They're still installed and function but some require tweaking options on a per page basis and it's a hassle to have to work through multiple menus when they should just be a click away. From other answers, it seems like the extenstions should be in the customise toolbar page but only the standard options are there. I've tried disabling and enabling them, as well as removing and adding them again already with no results.

How do I either get them back to the toolbar or the customise page so I can add them myself?

Được hỏi bởi theforbidnone 1 năm trước

Được trả lời bởi TyDraniu 1 năm trước

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what prevents from accessing the site https://www.googleadservices.com/

Regardless of the OS or Browser , trying to access the site https://www.googleadservices.com/ results with a failure described as "We can’t connect to the server at www.… (xem thêm)

Regardless of the OS or Browser , trying to access the site https://www.googleadservices.com/ results with a failure described as "We can’t connect to the server at www.googleadservices.com."

Specifically this error message was just obtained on macOS Ventura 13.1 on my Intel based MacBook Pro using Firefox 109.0.1. It happens on all Windows machines I tried, on my iPad and iPhone.

I saw at least a million similar questions similar to this one, even more advices on how to address it - and no answer helps.

Được hỏi bởi nik23 1 năm trước

Lần cuối trả lời bởi nik23 1 năm trước

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Incompatibility when running Adobe Lightroom Classic

Hi, I am a photographer and use an asset management and editing program called Adobe Lightroom Classic. Another photographer and I have found that when Firefox is running… (xem thêm)

Hi, I am a photographer and use an asset management and editing program called Adobe Lightroom Classic. Another photographer and I have found that when Firefox is running at the same time as Lightroom, the whole computer slows to a stop. CPU usage showing 100%, with both Firefox and Lightroom using all the resources. m a photographer and use an asset management and editing program called Adobe Lightroom Classic. Another photographer and I have found that when Firefox is running at the same time as Lightroom, the whole computer slows to a stop. CPU usage showing 100%, with both Firefox and Lightroom using all the resources.

Lightroom runs okay alongside other browsers. Firefox runs well at the same time as other editing software including DxO PhotoLab 6 and ON1 Photo Raw

I run Windows 10 with AMD A10 processor, 32 GB RAM

Được hỏi bởi Ivor 1 năm trước

Lần cuối trả lời bởi Dropa 1 năm trước

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Firefox crashes on KYB input

After downloading the latest update this morning in desperation, Firefox crashed on first character of the primary password again and again and again. This time, started … (xem thêm)

After downloading the latest update this morning in desperation, Firefox crashed on first character of the primary password again and again and again. This time, started new tab, tried to type L into the address line and Firefox crashed AGAIN. Eventually, I have found that if I open a new tab and input a character into the address bar, I get one of three results. a) I input L and an L appears. If that happens, I can go on to use Firefox. b) I input L and get a totally random character appear. Could be S, or £ or $ or something else. In which case, I can't use Firefox. c) Firefox crashes.


jscher2000 Collaborator

‎02-02-2023 10:13 AM

Whoa, that sounds really severe. When this happens, is the Mozilla Crash Reporter dialog coming up? If so, you can share your crash reports with Mozilla Support volunteers for feedback on what might be causing that. See: https://support.mozilla.org/kb/firefox-crashes-asking-support

Yes, this is the 6th attempt to start Firefox and keep it going beyond the first keystroke input. I keep restarting till it works. I do not do anything else except restart, then try to input a keystroke. I can copy and paste and all is well till I hit enter or some other keystroke. It sucks and the Firefox team must be getting mad at the crash reports. Taking out all the plugins didn't help, and neither did restart in safe mode. I just keep getting the same problem.

Được hỏi bởi julian.eley 1 năm trước

Lần cuối trả lời bởi Paul 1 năm trước

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Firefox Sync failed - is there a way to retrieve an older version?

Hello, I am in a dreadful situation. I needed to format my PC, changing OS from Windows 10 to Windows 11. I have backed up my Mozilla profile just in case, along with ot… (xem thêm)

Hello, I am in a dreadful situation.

I needed to format my PC, changing OS from Windows 10 to Windows 11. I have backed up my Mozilla profile just in case, along with other things.

Long story short - my backup failed. I thought that shouldn't be that much of a problem, as there's Firefox Sync. After getting the new OS, logging in to Firefox Accounts, syncing... nothing. It synced with the current state (so brand new browser) and didn't import anything. Bookmarks or history, which are very important to me. Currently, I have no way of retrieving them.

Is there a way to get Firefox Sync to Sync with what was saved some time ago? Literally anything before February 1st will work for me. I am very dependent on my browsers, Chrome synced perfectly fine, Firefox didn't.

I cannot find any relevant information on this topic, is there any chance of getting help here?

Được hỏi bởi Pemunio 1 năm trước

Lần cuối trả lời bởi Paul 1 năm trước