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Seemingly random but frequent crashes

I am experiencing multiple crashes per day which don't seem to related to specific websites or content, the most recent of which are submitted over the past two days: bp-… (xem thêm)

I am experiencing multiple crashes per day which don't seem to related to specific websites or content, the most recent of which are submitted over the past two days:

bp-cd870292-f117-4584-999b-a01fe0220111 bp-97d8fc05-adcf-441b-afee-475560220111 bp-d4a61799-62d2-48fa-94ee-dc9700220111 bp-4027fd91-08f9-4cbf-a2b5-1ebeb0220111 bp-84d70be6-f036-4fe0-a33e-e491c0220111 bp-39eb36bb-7fce-4862-9ad6-3efd70220111 bp-a3da5076-0065-4760-99b2-edeaf0220111 bp-a27431c8-eb4d-47c8-b550-7526f0220110 bp-de35dba0-dd29-4665-a5d3-9dd3d0220110

Before I try a fresh install, I wondered if anyone can help interpret the crashes as I am curious what is going on but don't have the skills to DIY this.

Đã được hỏi bởi Nommo's FF 1 tuần trước

Trả lời lần cuối bởi Nommo's FF 6 ngày trước

Can't Upload Image To Support Forum Post

Anyone know why I can't upload a simple small JPEG image to a Mozilla Support forum post? I click the "Browse..." button under "Add images (optional)" under the box where… (xem thêm)

Anyone know why I can't upload a simple small JPEG image to a Mozilla Support forum post?

I click the "Browse..." button under "Add images (optional)" under the box where the post is typed, select the file and click the "Upload" button and it just sits there saying "Uploading Image.jpg" but the image never uploads or attaches to my post.

I have tried from both Firefox (version 96.0) and Safari (version 15.2), but I have the same problem. I can't find any info about accepted file formats and sizes for these forums, but the image is only 478KB, and is a JPEG, so I can't imagine it's too big or an unaccepted format...

I am on macOS version 11.6.2. The image file is NOT locked.

Any info or suggestions would be greatly appreciated!

Đã được hỏi bởi eric.wengrofsky 6 ngày trước

Trả lời lần cuối bởi eric.wengrofsky 6 ngày trước

El Capitan 10.11.6

How can I get a version that actually works seamlessly My browser started "misfiring" since 10 days. A page would take up to 10 minutes to lad properly and then a click t… (xem thêm)

How can I get a version that actually works seamlessly My browser started "misfiring" since 10 days. A page would take up to 10 minutes to lad properly and then a click takes another 5

Help!!!

Đã được hỏi bởi Jay-EE 6 ngày trước

upgraded to windows 11 now youtube fullscreen is broken/off center

Upgraded to windows 11 now you tube full screen is broken/off center. you can see in the picture the gap to the left and to the top where my desktop is peeking through in… (xem thêm)

Upgraded to windows 11 now you tube full screen is broken/off center. you can see in the picture the gap to the left and to the top where my desktop is peeking through in fullscreen. Before windows 11 it was fine nothing else changed. Temp fix is to exit full screen then re enter full screen and it will be fixed till Firefox is restarted.

Đã được hỏi bởi jlganjei 6 ngày trước

Trả lời lần cuối bởi jlganjei 6 ngày trước

Slow Google/Maps on Citrix

We are using a Citrix server and have Firefox installed for browsing (normal auto-updated version, not ESR). Some user experience a problem with a normal Google search or… (xem thêm)

We are using a Citrix server and have Firefox installed for browsing (normal auto-updated version, not ESR). Some user experience a problem with a normal Google search or a search in Google Maps. It can also be reproduced by executing multiple searches in Google Search/Maps in a row. After 5-6 attempts, the response is hanging for around 3 minutes before it continues. I've added a console export in the troubleshooting information.

It seems that the issue is not appearing when activating the troubleshooting mode. But there are no add-ons (extensions and themes) activated (expect the 2 default plugins) and turning off hardware acceleration doesn't help too. It seems to be related with another setting which is disabled in the troubleshooting mode.

We have also deleted/recreated the Firefox profile and the complete Windows userprofile.

Have someone an idea what we can test/try to identify/solve this issue?

Đã được hỏi bởi she 5 ngày trước

Trả lời lần cuối bởi she 5 ngày trước

Ant Video Downloader eating up all available system memory

This started two days ago. I did not recognize what was happening, but the computer slowed to a point of complete unresponsiveness. I had to hold the power button in for … (xem thêm)

This started two days ago. I did not recognize what was happening, but the computer slowed to a point of complete unresponsiveness. I had to hold the power button in for a hard shutdown. Next day, I was watching a YouTube video, the video stopped playing, and the computer slowed to a snail's pace. Task Manager revealed something was using up ALL system memory. A look at running processes showed that the culprit was Firefox.

Firefox would start normally, then gobble up all system memory over a few minutes, rendering the computer almost inoperable.

Tried garbage collection, CC, and minimize memory usage under about:memory. This would temporarily reduce overhead, but then it would climb back up next time I started Firefox.

The Ant Video Downloader underwent a redesign days ago; this memory issue started exactly two days ago, on Friday evening, the 7th of January, 2022.

I disabled the add-on. At this moment, Firefox memory use is 642,716 KB of an available 12 GB. There seems to be one main process using the largest share of memory (200-300,000 KB) with 12 other firefox.exe processes running concurrently, all using smaller amounts of system memory. Firefox memory use no longer climbs until all system memory is consumed.

Is there any way to rein in memory use by Firefox add-ons short of disabling them? Are other users reporting this issue? How are add-ons vetted prior to use with the browser? There are few of these video downloaders available. Most are merely copies of a single piece of non-functioning software—but listed under different names, supported by what are clearly fake reviews. Is anyone verifying the integrity of these add-ons in addition to their developers?

In this case, the developer is based in Hong Kong.

Thank you to the community for any assistance offered in this case.

Đã được hỏi bởi iamwileecoyote 1 tuần trước

Trả lời lần cuối bởi iamwileecoyote 5 ngày trước

Firefox 96 fails to print from Epson ET-2750

Several problems with printing from Firefox 95.0.2: Firefox will not reformat paper size from the default setting of 3"x5", or change from the default setting of … (xem thêm)

Several problems with printing from Firefox 95.0.2:

Firefox will not reformat paper size from the default setting of 3"x5", or change from the default setting of printing in color. After manually setting paper size to 8"x10" and changing to black & white printing in the Firefox print menu and in the Epson printer, and clicking the Firefox Print button, the Epson printer displays an error message " PAPER DOES NOT MATCH YOUR CURRENT PRINT SETTINGS". When the "confirm current print settings" command in the printer is opened , the only command that activates the printer is the "continue printing" button, which results in a color print without ANY black ink!

Please change the Firefox print operation and menu. Upon opening the print menu, The "Preparing Print" function Immediately begins the uninterruptible process of agonizingly SLOWLY previewing EVERY page in the document before the "Custom" Button can be opened to request "Print ONLY Page One". There is also no menu item for two-sided printing, media type (photo paper, envelope, plain paper, etc.), or print quality (imitate the Safari Print Menu perhaps?)

I would appreciate help correcting these compatibility issues.

Đã được hỏi bởi pnugent3 5 ngày trước

firefox crashes when I try to open, even in troubleshooting mode

firefox just crashed suddenly, and now won't restart, even in troubleshooting mode. Report: AdapterDeviceID: 0x5916 AdapterDriverVersion: 26.20.100.7812 AdapterSubsysID… (xem thêm)

firefox just crashed suddenly, and now won't restart, even in troubleshooting mode.

Report: AdapterDeviceID: 0x5916 AdapterDriverVersion: 26.20.100.7812 AdapterSubsysID: 224f17aa AdapterVendorID: 0x8086 AvailablePageFile: 42493730816 AvailablePhysicalMemory: 11074609152 AvailableVirtualMemory: 138531207495680 BuildID: 20211119140621 CPUMicrocodeVersion: 0xca ContentSandboxCapable: 1 ContentSandboxLevel: 6 ContentSandboxWin32kState: Win32k Lockdown disabled -- Preference not set CrashTime: 1642061717 DOMIPCEnabled: 1 ExperimentalFeatures: fission.autostart,media.videocontrols.picture-in-picture.allow-multiple GraphicsCriticalError: |[0][GFX1-]: RenderCompositorSWGL failed mapping default framebuffer, no dt (t=32.03) InstallTime: 1637963344 LauncherProcessState: 0 ModuleSignatureInfo: {"Microsoft Corporation":["msvcp140.dll","VCRUNTIME140.dll","VCRUNTIME140_1.dll"],"Microsoft Windows":["winrnr.dll","pnrpnsp.dll","NapiNSP.dll","wscapi.dll","linkinfo.dll","explorerframe.dll","directmanipulation.dll","Windows.Globalization.dll","twinapi.dll","BCP47mrm.dll","Windows.UI.dll","dataexchange.dll","ondemandconnroutehelper.dll","webauthn.dll","InputHost.dll","Bcp47Langs.dll","textinputframework.dll","msimg32.dll","wininet.dll","winmm.dll","srvcli.dll","iertutil.dll","urlmon.dll","FWPUCLNT.DLL","npmproxy.dll","OneCoreUAPCommonProxyStub.dll","rasadhlp.dll","MMDevAPI.dll","AudioSes.dll","winnsi.dll","twinapi.appcore.dll","WindowManagementAPI.dll","avrt.dll","ColorAdapterClient.dll","mscms.dll","wshbth.dll","taskschd.dll","netprofm.dll","nlaapi.dll","WinTypes.dll","dcomp.dll","CoreUIComponents.dll","CoreMessaging.dll","uxtheme.dll","dhcpcsvc.dll","dhcpcsvc6.DLL","wtsapi32.dll","DWrite.dll","dbgcore.dll","d3d11.dll","dbghelp.dll","wsock32.dll","dwmapi.dll","winhttp.dll","propsys.dll","version.dll","windows.storage.dll","kernel.appcore.dll","dxgi.dll","winsta.dll","ntmarta.dll","rsaenh.dll","umpdc.dll","IPHLPAPI.DLL","netutils.dll","dnsapi.dll","powrprof.dll","mswsock.dll","cryptsp.dll","CRYPTBASE.DLL","wldp.dll","ntasn1.dll","ncrypt.dll","msasn1.dll","devobj.dll","sspicli.dll","userenv.dll","profapi.dll","wintrust.dll","crypt32.dll","KERNELBASE.dll","gdi32full.dll","msvcp_win.dll","bcrypt.dll","cfgmgr32.dll","ucrtbase.dll","win32u.dll","bcryptPrimitives.dll","ole32.dll","imm32.dll","nsi.dll","imagehlp.dll","advapi32.dll","shell32.dll","clbcatq.dll","oleaut32.dll","setupapi.dll","rpcrt4.dll","combase.dll","gdi32.dll","kernel32.dll","user32.dll","shlwapi.dll","sechost.dll","psapi.dll","ws2_32.dll","msctf.dll","SHCore.dll","msvcrt.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","nss3.dll","nssckbi.dll","freebl3.dll","softokn3.dll","osclientcerts.dll","mozglue.dll","lgpllibs.dll"]} MozCrashReason: Shutdown hanging at step profile-change-net-teardown. Something is blocking the main-thread. Notes: FP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 1 SecondsSinceLastCrash: 314 ShutdownProgress: profile-change-net-teardown StartupCrash: 0 StartupTime: 1642061619 SystemMemoryUsePercentage: 34 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20211119140621","version":"94.0.2","vendor":"Mozilla","displayVersion":"94.0.2","platformVersion":"94.0.2","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16235,"virtualMaxMB":134217728,"cpu":{"count":4,"cores":2,"vendor":"GenuineIntel","family":6,"model":142,"stepping":9,"l2cacheKB":256,"l3cacheKB":4096,"speedMHz":2904,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"installYear":2021,"hasSuperfetch":true,"hasPrefetch":true,"name":"Windows_NT","version":"10.0","locale":"en-US","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":19042,"windowsUBR":1415},"hdd":{"binary":{"model":"INTEL SSDPEKNW020T8","revision":"002C","type":"SSD"},"profile":{"model":"INTEL SSDPEKNW020T8","revision":"002C","type":"SSD"},"system":{"model":"INTEL SSDPEKNW020T8","revision":"002C","type":"SSD"}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"adapters":[{"description":"Intel(R) HD Graphics 620","vendorID":"0x8086","deviceID":"0x5916","subsysID":"224f17aa","RAM":0,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32","driverVendor":null,"driverVersion":"26.20.100.7812","driverDate":"1-21-2020","GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false},{"screenWidth":1366,"screenHeight":768,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"webrender_software","hwCompositing":{"status":"blocked:FEATURE_FAILURE_COMP_SAFEMODE"},"gpuProcess":{"status":"blocked:FEATURE_FAILURE_SAFE_MODE"},"wrQualified":{"status":"available"},"webrender":{"status":"unavailable-in-safe-mode"},"wrCompositor":{"status":"unavailable:FEATURE_FAILURE_DCOMP_NOT_ANGLE"},"wrSoftware":{"status":"available"},"openglCompositing":{"status":"unused"},"omtp":{"status":"unused"},"d3d11":{"status":"unavailable:FEATURE_FAILURE_D3D11_NEED_HWCOMP"},"d2d":{"status":"unavailable:FEATURE_FAILURE_D2D_D3D11_COMP","version":"1.1"}}},"appleModelId":null,"hasWinPackageId":false,"sec":{"antivirus":["Microsoft Defender Antivirus"],"antispyware":null,"firewall":["Windows Firewall"]},"isWow64":false,"isWowARM64":false},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":false,"telemetryEnabled":false,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-US","es-419"],"regionalPrefsLocales":["en-US"],"acceptLanguages":["en-US","en"]},"update":{"channel":"release","enabled":true,"autoDownload":false,"background":true},"userPrefs":{"app.shield.optoutstudies.enabled":false,"browser.search.region":"US","browser.search.widget.inNavBar":false,"browser.startup.homepage":"<user-set>","browser.urlbar.quicksuggest.dataCollection.enabled":false,"browser.urlbar.suggest.quicksuggest.nonsponsored":true,"browser.urlbar.suggest.quicksuggest.sponsored":true,"doh-rollout.doorhanger-decision":"UIOk","extensions.formautofill.creditCards.enabled":false,"extensions.formautofill.creditCards.used":2,"signon.generation.enabled":false,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":6,"contentWin32kLockdownState":4},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":true,"attribution":{"campaign":"%2528not%2Bset%2529","content":"%2528not%2Bset%2529","experiment":"%2528not%2Bset%2529","medium":"referral","source":"www.google.com","ua":"chrome","variation":"%2528not%2Bset%2529"},"defaultSearchEngine":"google-b-1-d","defaultSearchEngineData":{"loadPath":"[other]addEngineWithDetails:google@search.mozilla.org","name":"Google","origin":"default","submissionURL":"https://www.google.com/search?client=firefox-b-1-d&q="}},"profile":{"creationDate":18550,"firstUseDate":18550},"addons":{"activeAddons":{"doh-rollout@mozilla.org":{"version":"2.0.0","scope":1,"type":"extension","updateDay":18886,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"This used to be a Mozilla add-on that supported the roll-out of DoH, but now only exists as a stub t","name":"DoH Roll-Out","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18547},"formautofill@mozilla.org":{"version":"1.0.1","scope":1,"type":"extension","updateDay":18954,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18547},"screenshots@mozilla.org":{"version":"39.0.1","scope":1,"type":"extension","updateDay":18954,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18547},"webcompat@mozilla.org":{"version":"27.1.0","scope":1,"type":"extension","updateDay":18954,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compatibility Interventions","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18547},"pictureinpicture@mozilla.org":{"version":"1.0.0","scope":1,"type":"extension","updateDay":18886,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Fixes for web compatibility with Picture-in-Picture","name":"Picture-In-Picture","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18775},"proxy-failover@mozilla.com":{"version":"1.0.2","scope":1,"type":"extension","updateDay":18954,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Direct Failover for system requests.","name":"Proxy Failover","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18954}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"Follow the operating system setting for buttons, menus, and windows.","name":"System theme — auto","userDisabled":false,"appDisabled":false,"version":"1.3","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18599,"updateDay":18599},"activeGMPlugins":{"gmp-gmpopenh264":{"version":"1.8.1.1","userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":"4.10.2391.0","userDisabled":false,"applyBackgroundUpdates":1}}},"experiments":{"bug-1680034-rollout-shirley-feature-roll-out-81-to-83-release-81-83":{"branch":"active","type":"normandy-prefrollout","enrollmentId":"45e75d79-bd0a-413f-95d8-3b7febacf5be"},"bug-1690367-rollout-moving-webrtc-networking-functionality-into-i-release-87-100":{"branch":"active","type":"normandy-prefrollout","enrollmentId":"d6b9b9fc-e5bb-4f95-baaf-a6bcafa033bb"},"bug-1693420-rollout-sponsored-top-sites-rollout-release-84-100":{"branch":"active","type":"normandy-prefrollout","enrollmentId":"08d8f9a2-635a-4579-b3be-f40f58adf082"},"bug-1712189-rollout-keep-firefox-up-to-date-even-when-it-is-not-ru-release-90-94":{"branch":"active","type":"normandy-prefrollout","enrollmentId":"1ced8a89-90ab-47a3-88d1-4564ae128823"},"bug-1732206-rollout-fission-release-rollout-release-94-95":{"branch":"active","type":"normandy-prefrollout","enrollmentId":"9fa6bf83-5a83-4000-8724-1d66480e24f8"},"rollout-doh-us-staged-rollout-to-all-us-desktop-users-release-73-77-bug-1586331":{"branch":"active","type":"normandy-prefrollout","enrollmentId":"__NO_ENROLLMENT_ID__"}}} ThreadIdNameMapping: 1816:"IPC I/O Parent",11192:"Timer",10916:"Link Monitor #1",4688:"Socket Thread",13392:"Permission",13532:"JS Watchdog",4300:"Cache2 I/O",17344:"Cookie",11200:"TaskController #0",2260:"TaskController #1",15516:"TaskController #2",11224:"TaskController #3",4452:"Worker Launcher",13560:"WindowsVsyncThread",11356:"Renderer",9848:"WRWorker#0",6536:"WRWorker#1",17152:"WRWorker#2",17364:"WRWorkerLP#0",11740:"WRWorkerLP#1",16944:"WRWorker#3",17120:"WRWorkerLP#2",644:"WRWorkerLP#3",16728:"WinCompositor",17372:"Compositor",3588:"ImageIO",10604:"IPDL Background",17068:"QuotaManager IO",12296:"DOM Worker",15680:"StyleThread#1",11128:"StyleThread#2",2316:"StyleThread#0",9368:"ImageBridgeChld",16568:"BgIOThreadPool #1",17368:"TRR Background",16576:"Untrusted Modules",17040:"DOM Worker",10120:"IPC Launch",13788:"GMPThread",16552:"ProcessHangMon",2584:"ProxyResolution",2060:"BackgroundThreadPool #3",3576:"URL Classifier",13556:"DNS Resolver #1",1788:"DNS Resolver #2",6872:"mozStorage #1",14192:"HTML5 Parser",15640:"DNS Resolver #3",16972:"DNS Resolver #4",4256:"DNS Resolver #5",13388:"DNS Resolver #6",14788:"DNS Resolver #7",15608:"mozStorage #2",16968:"mozStorage #3",17252:"DOM Worker",12388:"RemoteLzyStream",4068:"mozStorage #4",1164:"mozStorage #5",3540:"mozStorage #6",15804:"Shutdown Hang Terminator", Throttleable: 1 TotalPageFile: 48161759232 TotalPhysicalMemory: 17023246336 TotalVirtualMemory: 140737488224256 URL: about:newtab UptimeTS: 972.34 Vendor: Mozilla Version: 94.0.2 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192

MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Đã được hỏi bởi lizziek234 5 ngày trước

Firefox 95.0.1 "new-window" consuming all CPU

I have a problem with running Firefox v95.0.1 on Ubuntu 20.04 operating system. When I first open Firefox, process with command /usr/lib/firefox/firefox -new-window start… (xem thêm)

I have a problem with running Firefox v95.0.1 on Ubuntu 20.04 operating system. When I first open Firefox, process with command /usr/lib/firefox/firefox -new-window starts and taking up 100% CPU. This process doesn't stop even if after closing Firefox and after a while crash reporters says that Firefox is crashed. While the browser is open and the mentioned process is running, I can't open any web page, since it's loading infinitely. I attached here screenshots of both process details and crash reporter.

Đã được hỏi bởi cahangirove 5 ngày trước

Trả lời lần cuối bởi cahangirove 5 ngày trước

Firefox using all pc resources on start and not loading any pages

This started happening this morning when I booted up my PC. I started Firefox, and the fans on my PC went crazy, opened up task manager only to see that firefox was appar… (xem thêm)

This started happening this morning when I booted up my PC.

I started Firefox, and the fans on my PC went crazy, opened up task manager only to see that firefox was apparently using 60% of my CPU and 12GB of RAM. For reference my CPU is Ryzen 9 5900x and I have 32GB of RAM, so this behavior is very strange.

And I wasn't trying to open a lot of tabs, or some resource crunching web app. My homepage is google, and that's what was supposed to open. I even tried to access my router on the local network, since I thought that maybe firefox suddenly just can't get out to the internet, and same thing happened.

I tried resetting firefox to default, reinstalling, checking other browsers to see if they work, checked the support page for similar issues, but found none. If anyone has any suggestions please say, firefox has been my regular browser since the late 2000s, and I'd hate to have to use something else.

Thanks

Đã được hỏi bởi aeric.wintershard 5 ngày trước

Firefox freezing after update to 96.0

My Firefox updated to 96.0 yesterday. Since then it freezes frequently apparently checking for updates; no pages load during the freeze. After some time it decides it is … (xem thêm)

My Firefox updated to 96.0 yesterday. Since then it freezes frequently apparently checking for updates; no pages load during the freeze. After some time it decides it is up to date and Firefox starts working again, only to start checking for updates again after a few minutes and freezing again. A second installation on a laptop (also Windows 10) is behaving exactly the same. How do I resolve this? Thank you.

Đã được hỏi bởi Andrew80 5 ngày trước

Trả lời lần cuối bởi Andrew80 5 ngày trước

Firefox just stopped working

Just out of the blue my browser stopped loading pages. I went through all the processes recommended here and none worked. With the browser open now, its using a high amo… (xem thêm)

Just out of the blue my browser stopped loading pages. I went through all the processes recommended here and none worked. With the browser open now, its using a high amount of CPU and the power usage is Very High. Nothing is open because it won't load anything. No error messages, just stuck with the little dot going side to side. I used chrome to download and install an update, but still nothing.

Help :(

Đã được hỏi bởi lisamcanally 5 ngày trước

Trả lời lần cuối bởi lisamcanally 5 ngày trước

Browser revs up my memory and doesn't connect to the internet

The browser revs up my memory and doesn't connect to the internet until finally it crashes. I'm on windows 11 Please advise Best regards Sune … (xem thêm)

The browser revs up my memory and doesn't connect to the internet until finally it crashes.

I'm on windows 11

Please advise

Best regards Sune

Đã được hỏi bởi W.J.Stokes 5 ngày trước

Trả lời lần cuối bởi W.J.Stokes 5 ngày trước

Firefox will loop on facebook news feeds photo

We use firefox over 10 years, we do like and happy with firefox browser, but over 6 month, we do found we use firefox to use facebook.com, we do face the following proble… (xem thêm)

We use firefox over 10 years, we do like and happy with firefox browser, but over 6 month, we do found we use firefox to use facebook.com, we do face the following problem (on personal facebook news feeds also facebook page inbox msg. photo (also pics). We do tried with chrome and edge, both of them without any problem, just the problem of firefox only.

I do checked with google, we do found many firefox user also face the same problem

https://www.reddit.com/r/firefox/comments/pbyzc7/facebookcom_isnt_loading_pictures_and_other/

can you check and fix it up? or that is facebook coding issues?

Đã được hỏi bởi elvisfong 5 ngày trước

Crash on startup

Firefox (and chrome, but not edge) crashes on startup. There's no crash report. The window shows up as an outline for a fraction of a second and then is gone. It doesn't … (xem thêm)

Firefox (and chrome, but not edge) crashes on startup. There's no crash report. The window shows up as an outline for a fraction of a second and then is gone. It doesn't show up in task manager. I've uninstalled and reinstalled multiple times. I've updated windows and my antivirus. I've tried a few other fixes that came up from searching for a fix, but so far nothing has helped.

Đã được hỏi bởi meow2009.20.09 1 tuần trước

Trả lời lần cuối bởi meow2009.20.09 5 ngày trước

[LINUX] GeckoMain crazy CPU usage, behavior as if no internet access

A few days ago there was a Firefox update and this morning suddenly GeckoMain started (out of nowhere) using the CPU at 80% (which lead to the CPU fan going nuts). I open… (xem thêm)

A few days ago there was a Firefox update and this morning suddenly GeckoMain started (out of nowhere) using the CPU at 80% (which lead to the CPU fan going nuts). I opened the gnome system monitor and it showed that GeckoMain was overusing the CPU. There's also a process running called "Privileged Content". For as long as this additional process is running, Firefox is behaving as if there were no internet access - infinite time to load any page and if left undisturbed, after a while Firefox closes with a crash message. Also, for as long as this problem is happening, simply closing Firefox with the X button doesn't close it - GeckoMain is still running and the only way to actually close the browser is "killall GeckoMain". So I removed all extensions one by one in order to make sure it's not an extension causing this. It's not. Even after removing all extensions the problem continued which lead me to believe something in my prefs.js is causing it. There were so many things modified in about:config over the years that I have no idea which one might be causing the problem. I have uploaded the prefs.js file here, so that you can review it, if needed: https://drive.google.com/file/d/1j-EAaeBrcawRfzrIr4n9Pg6IyvM9zROV/view?usp=sharing

At the moment I'm writing this question through Waterfox bc Firefox is unuseable with this problem.

Đã được hỏi bởi rado84 5 ngày trước

Trả lời lần cuối bởi rado84 4 ngày trước

LINKEDIN website log in problem

Hi, I am using the Firefox browser. I can't log in to my LinkedIn account for 2 days. A red warning pops up and says "an unknown problem has occurred. try later". And for… (xem thêm)

Hi,

I am using the Firefox browser. I can't log in to my LinkedIn account for 2 days.

A red warning pops up and says "an unknown problem has occurred. try later". And for this reason, I can't log in to my account. Previously, I was able to log in but not surf because my screen was freezing.

This time I do ctrl+alt+del and exit Firefox.

Any other websites work properly.

I need your help with this problem.

Best Rıza (CharlieNg)

Đã được hỏi bởi CharlieNg 4 ngày trước

Latest Update Crashes

This post is on my Mac Catalina. This morning Firefox updated on my Windows 7 before I closed out. Now that it is evening Firefox does not open on that computer. What … (xem thêm)

This post is on my Mac Catalina. This morning Firefox updated on my Windows 7 before I closed out. Now that it is evening Firefox does not open on that computer. What should I do to fix it since it does not open; it crashes immediately.

Đã được hỏi bởi tightpurchaser 6 ngày trước

Trả lời lần cuối bởi tightpurchaser 5 ngày trước