• Đã giải quyết

When opening Firefox I get a message saying "Failed to read configuration file. Please contact system administrator" .

When I open Firefox I get a message telling me "Failed to read configuration file. Please contact system administrator". When I click OK Firefox opens normally and seems … (xem thêm)

When I open Firefox I get a message telling me "Failed to read configuration file. Please contact system administrator". When I click OK Firefox opens normally and seems to be fine. Not sure what is going on here. Any ideas why this is happening and how to get rid of it?

Windows 10 64-bit Firefox 115.3.1 64-bit

Any assistance will be greatly appreciated. Thanks

Được hỏi bởi SmokieT 1 ngày trước

Được trả lời bởi SmokieT 17 giờ trước

  • Đã giải quyết

Can't bring up firefox

This morning when I exited firefox and then tried to bring it up again (windows10) I got an error message Error Platform version 118.0.1 is not compatible with … (xem thêm)

This morning when I exited firefox and then tried to bring it up again (windows10) I got an error message

Error Platform version 118.0.1 is not compatible with

       MinVersion >= 118.0
       MaxVersion >= 118.0

I have a lot of of Important Book Marks and don't have the bookmarks backed up any where.

I don't remember updating Firefox this morning but could have.

How do I fix and at the same time retain my bookmarks an other information from 118.0 I have a different version an older version Firefox installed on my computer (115.0.2) which I only use for google voice - I am using this installation to ask this question.

Thanks,

Được hỏi bởi Gordon Denler 19 giờ trước

Được trả lời bởi Gordon Denler 18 giờ trước

  • Đã giải quyết

New Translate Button/Function not showing with Version 118.0.1

I was just updated to version 118.0.1 which is advertised to contain a webpage translation function. I clicked the show me button which sent me to the Firefox Mexico web… (xem thêm)

I was just updated to version 118.0.1 which is advertised to contain a webpage translation function. I clicked the show me button which sent me to the Firefox Mexico webpage. However, there's no Translate button/icon in the address bar. I've verified I'm running version 118.0.1 and have rebooted the computer. Still no Translate function observed. Any ideas?

Thanks, Mike P

Được hỏi bởi wa8vms 18 giờ trước

Được trả lời bởi wa8vms 18 giờ trước

  • Đã giải quyết

Bookmarks management-deliberate change or glitch?

A few months ago, an automatic feature in bookmarks quit working. It used to be that when you bookmarked a page you would be prompted about what bookmarks folder you want… (xem thêm)

A few months ago, an automatic feature in bookmarks quit working. It used to be that when you bookmarked a page you would be prompted about what bookmarks folder you wanted to put it in. That suddenly quit working. Now, after you bookmark a page, you have to go into "Manage Bookmarks" then move it to the folder you want. I can't find a setting that would bring that back. Was this a change that was deliberately made in an update or is it just a glitch that happened somewhere along the line? If that feature was removed, I'd like to know why. It doesn't make sense.

Được hỏi bởi eddiejoe67 22 giờ trước

Được trả lời bởi zeroknight 20 giờ trước

  • Đã giải quyết

How do I turn off web translation in Firefox 118.0.1??

How do I turn off web translation permanently for ALL pages in Firefox 118.0.1?? It´s the most annoying feature so far from Firefox. Even if I delete all languages in pre… (xem thêm)

How do I turn off web translation permanently for ALL pages in Firefox 118.0.1?? It´s the most annoying feature so far from Firefox. Even if I delete all languages in preferences, it shows up on every page I visit.

Được hỏi bởi gjensse 1 ngày trước

Được trả lời bởi TyDraniu 1 ngày trước

  • Đã giải quyết

XUL Runner Error

Possibly there was an auto update of MOZILLA FIREFOX on our DELL LAPTOP (Windows 11). Now, we cannot get a Mozilla window to open - due to error message: XUL Runner Erro… (xem thêm)

Possibly there was an auto update of MOZILLA FIREFOX on our DELL LAPTOP (Windows 11). Now, we cannot get a Mozilla window to open - due to error message:

XUL Runner Error: Platform version '118.0.1' is not compatible with minVersion >= 118.0 maxVersion <=118.0

Can someone please help us get back to a previous version of Mozilla Fire. Perhaps it is a Windows error. I have no way of knowing. Please help me. My email is: [removed email from public] Thank you.

Được hỏi bởi raem.kauai 1 ngày trước

Được trả lời bởi raem.kauai 1 ngày trước

  • Đã giải quyết

Twitch.tv multiple issues after updating to Firefox ESR115.1 from Firefox ESR 102.1

Since yesterday (Sep 26 2023), Twitch.tv has been having multiple issues related to basic functionality of the website, and this has happened before but I did not report … (xem thêm)

Since yesterday (Sep 26 2023), Twitch.tv has been having multiple issues related to basic functionality of the website, and this has happened before but I did not report it because I was able to fix it. I can not purchase or use bits despite Twitch having a stored payment method on file that I have confirmed has sufficient funds, I can not subscribe or gift subscriptions despite Twitch having that same sufficiently funded payment method on file, I can not redeem or earn channel points, I can not send or receive Twitch Whispers (a form of DM), I can not follow or unfollow channels, and I am convinced that if I was to log out, I would not be able to log back in. I can chat in stream chat, and I can watch streams, that's all I can do. But I enjoy using the other features that are currently blocked, I am over 18, and I am the only person that uses this computer, so there should be no parental controls problems either. Yesterday, I restarted my browser, which did NOT alert me that it had updated, and all of this functionality was broken. Roughly 6 months ago I was having the exact same issues, but I was able to fix it by disabling many of the anti-tracking protections on my browser (had to disable them universally except for blocking cryptominers, not just with the shield icon). However, now, even with those settings unchanged, roughly 75% of the features of the website Twitch.tv are nonfunctional. I have included a cropped screenshot of me attempting to redeem something using channel points, the purple box is the button, and the spinner icon stays there for over a minute with nothing happening, which is not how that is supposed to work.

I enjoy watching streams and interacting with people on Twitch.tv, and I wish to continue doing so in the way I am accustomed to. However, it would appear that Firefox has other plans. If this continues, I will be forced to switch to a less secure browser for specifically that site, which is an idea I do not look forward to.

Được hỏi bởi scinrd 2 ngày trước

Được trả lời bởi scinrd 1 ngày trước

  • Đã giải quyết

Clicking Firefox Icon in Taskbar Does Not Switch to Program

When I have Firefox minimized (with several tabs) and I click on its icon in the taskbar, FF does not immediately open, but little icons for each of the FF tabs show and … (xem thêm)

When I have Firefox minimized (with several tabs) and I click on its icon in the taskbar, FF does not immediately open, but little icons for each of the FF tabs show and I have to choose one of the tabs before FF fully opens. This is very annoying. If the program were to fully open, the one tab I was recently using would open and I could continue with my work. Is there any way to make FF fully open when I click on the FF icon in the taskbar? I am using FF 118.0 (64 bit) in Windows 11. Thanks for your help. Jerry

PS: the icon below shows what happens when I am clicking the FF icon and shows the two tabs open in FF.

Được hỏi bởi HarryJarr 3 ngày trước

Được trả lời bởi cor-el 3 ngày trước

  • Đã giải quyết

Fullpage translation icon doesn't appear on address bar

With the new 118 version that introduced fullpage translations, whenever I got to a site that's not in English and that is one of the supported languages, the translation… (xem thêm)

With the new 118 version that introduced fullpage translations, whenever I got to a site that's not in English and that is one of the supported languages, the translation icon doesn't appear at all in the address bar. I can go to the menu and click "Translate Page..." and then the icon will appear but when I click to "Show original" it dissapears.

Được hỏi bởi Ecastro179 1 ngày trước

Được trả lời bởi TyDraniu 1 ngày trước

  • Đã giải quyết

Facebook lagging

So for the last little while, Facebook has been making a complete nuisance of itself on firefox. This isn't a browser problem, because the other tabs I have open work pe… (xem thêm)

So for the last little while, Facebook has been making a complete nuisance of itself on firefox. This isn't a browser problem, because the other tabs I have open work perfectly fine, but FB takes forever to load, and any button I press to interact with it, (like the reload button,) also lags, (but, again, works fine on other tabs,). It doesn't even register links as being clickable for a good minute after loading. The page also seems to reset every time I switch from another tab to it, showing a blank page with a loading symbol. I have tried deleting the entire history, and restarting the browser, and deactivating the adblocker, (the only extension active) and nothing seems to help. Does anybody know why it's doing this, (other than because the company follows the 'if it isn't broke, break it' theory, which we all already knew,) and how to fix it?

Được hỏi bởi Khat 3 tháng trước

Được trả lời bởi Khat 3 tháng trước

  • Đã giải quyết

Prevent Firefox from starting automatically

I have followed the steps in the "Prevent Firefox from starting automatically" article: https://support.mozilla.org/en-US/kb/firefox-starts-automatically-when-i-restart-w… (xem thêm)

I have followed the steps in the "Prevent Firefox from starting automatically" article: https://support.mozilla.org/en-US/kb/firefox-starts-automatically-when-i-restart-window

But Firefox keeps starting automatically when I restart my computer. Attached is an image of how the settings are now.

What should I do? This is a bit annoying. I don't use Firefox as my main browser but I work as a customer success manager for an online platform and always need to do some tests on Firefox, but I don't want it to start automatically when I turn on my computer.

I'll for instructions.

Thank you

Được hỏi bởi mml87 2 ngày trước

Được trả lời bởi cor-el 2 ngày trước

  • Đã giải quyết

Blocking of Dragon Professional Web Extension

Today, my daughter received a notification that the Dragon Professional Web Extension has been disabled (see attached image). This was done because the extension supposed… (xem thêm)

Today, my daughter received a notification that the Dragon Professional Web Extension has been disabled (see attached image). This was done because the extension supposedly executes remote code and collects user data.

My daughter, a mathematics professor, has very limited use of her hands. She is dependent upon Dragon to do her job. This is not something she just likes - she has a disability and she NEEDS it. Disabling this extension will make her job significantly more difficult, and there are capabilities that the extension provides that she may not be able to duplicate with workarounds.

PLEASE, make the extension useable again. This is an accessibility issue for disabled people - it's not just a fun addition to the browser. If necessary, add some sort of acknowledgement checkbox so that she can acknowledge that she is taking some risks in using it.

One other thing. Disabling this extension with no advance warning was a disservice to all disabled people who depend on it. Had this occurred in the middle of a semester, the effect could have been catastrophic. As it is, she may need to spend the rest of the summer trying to figure out how to do her job without it. You have really, really done an extreme disservice here.

Được hỏi bởi jkrm 2 tháng trước

Được trả lời bởi TyDraniu 2 tháng trước

  • Đã giải quyết

Unable to connect to yahoo.com after update to 118.0

Hello. I'm using Firefox on windows 11 home 22H2. After the recent update to 118.0 I've been unable to load yahoo.com. I tried the following: Disabled addons Disabled f… (xem thêm)

Hello.

I'm using Firefox on windows 11 home 22H2. After the recent update to 118.0 I've been unable to load yahoo.com.

I tried the following: Disabled addons Disabled firewall Restarted firefox Restarted computer Restarted firefox in troubleshoot mode

I'm out of ideas except for a downgrade maybe.

Does anyone have any suggestions?

Regards, Klaas

Được hỏi bởi KDAM71 3 ngày trước

Được trả lời bởi KDAM71 2 ngày trước

  • Đã giải quyết

Just updated to Firefox 115.3.0 ESR, and for some reason the > and + buttons have dissapeared from my tab toolbar

I just updated to 115.3.0 ESR and I noticed the > and + buttons have vanished from my tab toolbar. They are only visible if i go into "customize toolbar" but i cannot … (xem thêm)

I just updated to 115.3.0 ESR and I noticed the > and + buttons have vanished from my tab toolbar. They are only visible if i go into "customize toolbar" but i cannot find a way to make them permanently visible.

Please explain how to make the > and + buttons visible again. I have tons of tabs that extend to the right of the screenshot but there is still no > and + buttons visible.

Please see the attached screenshot.

Edit : okay you know the small firefox icon to the left of the "<" ? i tried removing it from the toolbar and now theres a >, but still no +...

Được hỏi bởi Question2 3 ngày trước

Được trả lời bởi Terry 3 ngày trước

  • Đã giải quyết

Disabling sync across devices

Although I have disabled all relevant "sync" settings in Firefox, the browser is still syncing tabs across my MacBookAir and my iMac. To make matters worse, tabs in Chr… (xem thêm)

Although I have disabled all relevant "sync" settings in Firefox, the browser is still syncing tabs across my MacBookAir and my iMac.

To make matters worse, tabs in Chrome and Safari sync to Firefox tabs across devices as well. The sync occurs in both directions.

I am not logged into Chrome or my gmail account.

Specs: MacBookAir: early 2015/ OS v. 12.7 (Monterey) iMac: Retina 4K, 21.5-inch, 2017 / OS 12.6.8 (Monterey)

Things I've tried:

  • Turning off syncing in Firefox on both devices.
  • Signing out of Firefox from both devices.
  • Disabling "sync open tabs" via Firefox preferences
  • Renaming devices from within Firefox Sync. (The name always reverts to the previous one.)
  • Reinstalling Firefox
  • Deleting cache from both Firefox and Chrome.
  • Restarting

Images are from toolbar on iMac when Firefox is open on both computers. Any help would be most appreciated! Thanks!

Được hỏi bởi Frustrated user 3 ngày trước

Được trả lời bởi cor-el 3 ngày trước

  • Đã giải quyết

Missing text on top menu

On a site with a menu along the top the rightmost item is missing, and only in Firefox, not Chrome or Edge. It happens on various pages with the same menu setup. I cleare… (xem thêm)

On a site with a menu along the top the rightmost item is missing, and only in Firefox, not Chrome or Edge. It happens on various pages with the same menu setup. I cleared cookies & cache, turned off extensions, no luck. See attached image. What could the problem be ?

Được hỏi bởi tim.skene1 6 ngày trước

Được trả lời bởi zeroknight 4 ngày trước