Diễn đàn hỗ trợ Firefox

You jerks deleted passwords and bookmarks I needed for work just because I reset my password to login. Why in gods name would you think that's a good idea? Why would I ever use your sync function if you're gonna delete my data the moment you get the chance?

Dear Firefox:

My Firefox New Tab Page will not load properly in normal mode but it will load in troubleshoot mode. The new tab is the normal typical Firefox start page. It has multiple sections with links to many sites. These "links" just flicker. They do not fully load.

When I turn on troubleshoot mode, everything loads fine.

Thanks

Dean

Hi, please assist. My old Gmail account that I used to login is no longer working when I try to reset password. I don't have a 2FA push code (must have deleted this); however, I tried one of the 2FA backup codes which I do have (ten digit) to sync and access my old account and reset the password, but it is not working. None of the codes are working. Please help me reset and gain access to the account. Can you help me reset the password, and disable 2FA so I can get back in?

Best, Amritha

The autofill card details isn't working. When I try to I get the message "You have no saved cards."

When I go into the Privacy & Security tab I can see that I have a number of cards saved correctly.

I have my browser.sessionstore.max_windows_undo in about:config set to 60 – it's been like this and working fine for several months.

It's set to this high number because I use an assistive technology which creates a fresh pop-up every time I deploy it, and Firefox treats it as a browser window closure when I close the pop-up. Consequently, I can easily rattle through well over 25 window closures in a day.

It's not necessarily that each window contains dozens of tabs and copious data, but nevertheless Firefox still treats it as a window 'within the meaning of the act'!

I just went to reopen one closed window from a couple days ago which did contain many tabs (partly why I closed it in the first place), only to find that the 'recently-closed windows' context menu is now only showing 20 windows (18 of which are the aforementioned pop-up assistive technology windows)

The really vital window that I want to reopen is not showing.

I've double checked in about: config and the browser.sessionstore.max_windows_undo is still set to 60 windows; nothing has been altered or reset.

I updated Firefox to 147.0.4 yesterday evening, but the problem existed before I updated Firefox, and is still in evidence since updating.

Two questions:

1) Why is the Recently Closed Windows context menu not showing the full number of windows it has been successfully doing with no problem now for months? I used to have to scroll down to access the full extent of the 60, but they were always there.

2) Why has it arbitrarily changed to 25 windows?

3) [I lied – Our chief weapons etc...] Is there a way that – given about:config still implies that the most recent 60 windows are retrievable – that I can access beyond the 25 windows limit that are currently showing as reopenable?

Thanks very much

(And yes, I already have things like OneTab and Tab Session Manager add-ons, but disabled those just before closing the important window, because I was trying to locate which add-on was draining the CPU. I assumed my 'recently-closed windows' buffer of 60 would suffice while I disabled the add-ons.)

Recently, my blank new tab page isn't blank but has an "Say hello to Firefox profiles" message/ad on the first session after I start up. I would like never to see that or any other notifications on my new tab pages. I want them to stay blank. Is there a setting in about:config? thanks!

Hi!

What goes wrong with a simple tracking request on the UPS website? Try my actual case with the following link: https://www.ups.com/track?tracknum=1ZA06B736800244687&loc=fi_FI&requester=QUIC%2F/ The response in Finnish is always: "Emme voi suorittaa seurantapyyntöäsi tällä hetkellä. Yritä myöhemmin uudelleen." A quick and dirty translation is: "We cannot execute your request right now. Try again later".

This is an everlasting problem. But try the exactly same link on Chrome or Edge, and it works fine.

Best regards, Tom Lindeman Helsinki, Finland [edited email from public community support forum]

To view a new comment on the site UMGF, clicking view on email opened the forum with all info and access included. Now, a very bare bones layout has replaced it rendering it useless. It loads correctly on Chrome however.

Last night I decided I'd get rid of the little triangle on my id icon telling me my account is disconnected. I succeeded getting rid of it, but it screwed up my url for my homepage. Now when I try to set my homepage (c:/Users/mnose/Pictures/Pictures/Kidz/Photo-0002.jpg) I get this message: file:///c:/Users/mnose/Pictures/Pictures/Kidz/Photo-0002.jpg " The address wasn’t understood

Firefox doesn’t know how to open this address, because one of the following protocols (cfile) isn’t associated with any program or is not allowed in this context."

How do I get rid of this, and how do I set up my homepage? It's been set the same way for over 10 years until last night. It's very frustrating that there's no explanation.

Thank you for any relative responses and useful information.

Hello, When I went to launch Firefox after starting up my PC this morning, I was greeted with: "Your Firefox profile cannot be loaded. It may be missing or inaccessible".

I went right to the Mozilla forums and found the help page [https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing...] . In this article it detailed how I should go into my AppData, then Mozilla, then Firefox, and look to see where my profile.ini file is. My profile.ini file was there, alongside the installs.ini and a few other folders. I attempted also to launch the profile manager using run and the "firefox.exe -P" command, but I got the same profile error as when I tried launching the app. The help page then recommended deleting the profile.ini file and then launching Firefox to hopefully remake the default profiles.ini file and enable me to launch Firefox, so I attempted that. When I tried relaunching Firefox, the profiles.ini file did not re-appear in my Firefox folder.

I then tried deleting the Firefox folder itself, and relaunching Firefox. This resulted in it being remade, but with just 2 folders left: Crash Reports and Pending Pings. Obviously that's not ideal, so I right clicked the Firefox folder and used the Windows "Previous versions" feature to restore the Firefox folder to a backup of how it was this morning. I then re-tried launching and I still got the same missing profiles error message. I also briefly attempted manually making a new profiles.ini file with notepad, and pointing it towards my Profile withing my Profiles folder, but that still resulted in the same missing profiles error.

This is basically where I am at now. I have confirmed that I do in fact see my actual profile in my "C:\Users\****\AppData\Roaming\Mozilla\Firefox\Profiles" folder, and as far as I can tell my profiles.ini file correctly points towards it. I did another reset of my Firefox folder to a backup of where I was at this morning before attempting anything. I can confirm my Windows account (Admin, and only account on the computer) has full read and write access to all Folders and files within the Mozilla folder, although I will mention some of the files in the Firefox folder were marked with the "Read-Only" attribute (not sure if that matters, but I tried unchecking those and still no luck)

As far as I can tell I have thoroughly exhausted all the easily accessible tips on the internet for solving this, so I am wondering what to try next?

TLDR: Error: Your Firefox profile cannot be loaded. It may be missing or inaccessible" Already Attempted (And failed): -deleting and prompting a remake of the profiles.ini folder -using firefox.exe -P to launch Profile manager -deleting Firefox folder to prompt a remake of that -multiple uninstalls and reinstalls of Firefox -manually remaking profiles.ini file after it didn't come back after deletion

Will link images of (1) profiles.ini file. (2) Profiles folder.

I can't access the Chewy web site to buy pet food. I'm guessing it's due to an add blocker feature in Firefox. I do believe there is a way to turn that function off for certain URLs. How do I do that?

Recently, I wanted to look up a car on CarGurus.com. I have used this site repeatedly with Firefox but it gave me "Cannot Access Website" error. I am an IT Tech and did a Cache Purge, then a deinstall-reinstall, and finally a Total and Complete Deinstall down to Registry level. No Help!!! Then someone responded on here saying they had the same problem. When I went to check, I was able to connect. Today, Same Thing!!! Chrome works, Firefox does not, so here I am writing again about an Issue I believe is a Firefox Issue. You need to look into this Folks!!!

I can't access Bookmarks anymore, I have many saved sites and I can't find them anymore? What can I do? My configuration has completely changed and I don't know where to start? I can't even translate with Google, it keeps stopping

Up until today I have never had trouble accessing My [edited from community support forum] @deamer.org address for the Deamer.org website But to day I am completely block our by Fire fox for even getting to Deamer.org and I get this message Did Not Connect: Potential Security Issue

Firefox detected an issue and did not continue to 408916.svc.e1m.net. The website is either misconfigured or your computer clock is set to the wrong time.

It’s likely the website’s certificate is expired, which prevents Firefox from connecting securely.

What can you do about it?

408916.svc.e1m.net has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem.

Learn more…

When using the AI chatbot in the Firefox browser, I cannot click to the left of a certain coordinate only when Claude is open. This issue does not occur with other AI bots (such as ChatGPT or Gemini). What could be the cause? My environment is as follows:

OS: Windows 11 Pro x64 Firefox version: 147.0.4

Additionally, tabs are set to vertical display, and the sidebar expands only when the cursor hovers over it.

Thanks.