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Reply form not working

I've been trying to reply to moderator "Phil" who requested information regarding Firefox crashing while on Youtube. When I press "Post reply" all I get is an error messa… (xem thêm)

I've been trying to reply to moderator "Phil" who requested information regarding Firefox crashing while on Youtube. When I press "Post reply" all I get is an error message:


An Error Occurred

Oh, no! It looks like an unexpected error occurred. We've already notified the site administrators. Please try again now, or in a few minutes.

It's important "Phil" gets my message as others may be affected my possible Youtube shenanigans. If possible, can you forward this message to "Phil": Unfortunately there are only two reports generated during the problems with Youtube:

bp-91f496a8-971c-4a87-a642-011d10240220 bp-7d820f6c-dcf9-4cef-bb60-1a9f50240217

The problem caused my system to stop responding forcing me to power cycle to clear my PC, so no reports could be generated. Hopefully these two will show what the problem is. In the meantime, can you check the reply system to make certain it's working properly?

Được hỏi bởi WmRTaylor 2 tháng trước

firefox browser

Hi Windows 11. Every time I open a new tab and make a search I get a field under the bookmarks for my google account. I do not want this. On the web it says I should go t… (xem thêm)

Hi Windows 11. Every time I open a new tab and make a search I get a field under the bookmarks for my google account. I do not want this. On the web it says I should go to account settings and scroll down to the Linked Accounts section. I cannot find that section. Elsewhere I read that I have to do something in my google account as well. How do I get rid of the field for my google account when searching in firefox, please?

Được hỏi bởi aswright47 2 tháng trước

Lần cuối trả lời bởi TyDraniu 2 tháng trước

  • Đã giải quyết

Firefox Web Notifications are interrupting typing

I just recently had Firefox updated, and I'm already having problems regarding notifications. When a notification starts up while I'm typing, it takes me out of it and I … (xem thêm)

I just recently had Firefox updated, and I'm already having problems regarding notifications. When a notification starts up while I'm typing, it takes me out of it and I have to click back in. I had to turn them off temporarily to avoid flow breaking. This never ever happened before the update as the notifs worked perfectly fine w/ no interrupting. I also noticed in the taskbar, each notification is treated like a new browser window for some reason. This may be related to my current issue.

Được hỏi bởi DNanton98 2 tháng trước

Được trả lời bởi jscher2000 - Support Volunteer 2 tháng trước

Needing help to log in to my webmail account.

I have been a subscriber w/ copper.net email service for over 16 yrs. I am unable get in now, please help,it is VERY important. … (xem thêm)

I have been a subscriber w/ copper.net email service for over 16 yrs. I am unable get in now, please help,it is VERY important.

Được hỏi bởi webbscrafts 2 tháng trước

Lần cuối trả lời bởi cor-el 2 tháng trước

  • Đã giải quyết

When I play a YouTube video on a web page, the playback box has a big white colour.

I'm not very good at English, so I use a translator. After updating to the latest version of Firefox, the problem I'm having is that when I play a YouTube video on the we… (xem thêm)

I'm not very good at English, so I use a translator. After updating to the latest version of Firefox, the problem I'm having is that when I play a YouTube video on the web side, the playback box will have a large white colour, as shown in the red box below. I would like to know what is causing this, my current version is 123.0

Được hỏi bởi feifang feng 2 tháng trước

Được trả lời bởi zeroknight 2 tháng trước

  • Đã giải quyết

firefox addons page is blank (.. and so are some other support/help pages)

I want to uninstall and maybe re-install some add-ons. But when I goto the add-on page. It just appears blank. So are some other pages in the support/ help sections. Anot… (xem thêm)

I want to uninstall and maybe re-install some add-ons. But when I goto the add-on page. It just appears blank. So are some other pages in the support/ help sections. Another most notably, is (via menu) help -> more troubleshooting information. It just sends me to a blank page! See the uploaded images for the pages I get send to.

Help please with changing my add-ons

Được hỏi bởi Radu 2 tháng trước

Được trả lời bởi zeroknight 2 tháng trước

Error message: "No video with supported format and MIME type found" with mp3 files

I'm getting the error message "No video with supported format and MIME type found" with mp3 files at https://www.gatherthepeople.org/test/styled-7/page-3/ when using Fire… (xem thêm)

I'm getting the error message "No video with supported format and MIME type found" with mp3 files at https://www.gatherthepeople.org/test/styled-7/page-3/ when using Firefox 123.0 on my M1 (ARM) iMac running OS 14.3.1; when using Firefox 123.0 on my M1 (ARM) MacBook Air running OS 14.3.1; when using Firefox 123.0 on Win 11;and when using Firefox 115.8 on my Intel MacBook Pro running OS 10.14.6.

The same mp3 files (https://www.gatherthepeople.org/test/styled-7/page-3) play without any problem with Chrome and Safari on the Mac and with Edge on Win 11 .

Thanks

Được hỏi bởi Moshe ben Asher 2 tháng trước

Lần cuối trả lời bởi cor-el 2 tháng trước

Firefox 123.0 Now Opens up New Tab or Window - How to Override This?

Ever since I installed Firefox 123.0, when I execute a search on Yahoo.com, Firefox automatically opens up a new window or tab (depending upon how you have it set up in s… (xem thêm)

Ever since I installed Firefox 123.0, when I execute a search on Yahoo.com, Firefox automatically opens up a new window or tab (depending upon how you have it set up in settings) when it didn't before. When I try this with Firefox using Google.com to search, it does NOT open up a new window/tab. But when I try it with Yahoo.com when using Google Chrome, it does NOT open up a new tab. So it would appear that the behavior is being caused by something in Firefox.

I tried making various changes in settings and Firefox about:config that were recommended in previous questions here, but they did not alter the behavior. I would like the behavior to return to simply performing the search within the same window (I can always scroll back to get the original page). Can anyone help?

Được hỏi bởi lsedels 2 tháng trước

Lần cuối trả lời bởi zeroknight 2 tháng trước

YouTube 4k Playback stuttering and freezing

Hello, I use Firefox stable on both my Mac and my Win 11 PC. On the mac i use the developer edition. The issue I have started about 2-3 weeks ago. Most of the time, play… (xem thêm)

Hello,

I use Firefox stable on both my Mac and my Win 11 PC. On the mac i use the developer edition. The issue I have started about 2-3 weeks ago. Most of the time, playing youtube 4k videos just either freezes and doesn't buffer, or just skips and reloads. It is not a network issue. I've tried playing back the same video with ARC on OSX (which is based on chromium) and with Chome on windows. It works flawlessly so it's not a network issue. I've tried disabling adblocker, all the extensions, nothing. It's either Youtube messing with non google products again or a problem with Firefox itself. I even have Youtube premium and this stuff still happens without adblockers.

Any help would be appreciated.

Được hỏi bởi Fally 2 tháng trước

Update 123.0 deleted all my data from logins.json. backups are corrupted

Update 123.0 deleted all my firefox data from logins.json. backup files are corrupted or have no data. No support article suggestions have worked. The .json files indicat… (xem thêm)

Update 123.0 deleted all my firefox data from logins.json. backup files are corrupted or have no data. No support article suggestions have worked. The .json files indicate that there is data, but appears blank in notepad, and wont load in json reader in firefox

I do not use SVG

Được hỏi bởi conch seller 2 tháng trước

I can no longer download files when using Firefox V123, which installed on my computer this morning.

My company uses Oracle Fusion as its ERP solution, and I frequently have to download files from Oracle BI Publisher. Prior to V123 of Firefox, which installed this morni… (xem thêm)

My company uses Oracle Fusion as its ERP solution, and I frequently have to download files from Oracle BI Publisher. Prior to V123 of Firefox, which installed this morning, I could click on the file/report in Oracle Fusion, and the file/report would get moved to my Downloads folder. After the update to V123, nothing happens after I click on the file. I had a co-worker replicate the problem after his Firefox updated to V123. Please advise if this is a known issue and if there is a resolution.

Được hỏi bởi Dina Meyer 2 tháng trước

Is it possible to force the redownload of the next Firefox update?

I kinda-frequently find myself in the situation that Firefox already downloaded an update, but some time passes before I bit the bullet of actually restarting it. So a ne… (xem thêm)

I kinda-frequently find myself in the situation that Firefox already downloaded an update, but some time passes before I bit the bullet of actually restarting it. So a new update has appeared - but I can't download it until I restart. So I will have to restart, reload session, download new update, restart again, reload session again.

So it would be great to be able to tell Firefox to forget about the already-downloaded update and just download the latest one. Can this be done?

(The reason why I delay restarting is because I have an unhealthy amount of tabs open, typically with many things in flight; so restarting makes me lose those things, plus there's always the possibility of some trouble while restoring all the tabs)

FWIW I'm in the Beta channel.

Được hỏi bởi hmijail 2 tháng trước

  • Đã giải quyết

Removing Tabs Bar in Firefox Browser on Windows

Hi, I'm trying to remove the bar at the top of firefox browser with tabs in them. I read another article (https://support.mozilla.org/es/questions/1417387#answer-1588947… (xem thêm)

Hi,

I'm trying to remove the bar at the top of firefox browser with tabs in them. I read another article (https://support.mozilla.org/es/questions/1417387#answer-1588947) under spain link, i think, and the solution said to write "TabsToolbar-customization-target { visibility: collapse !important; }" somewhere. Where do I go to write that?

I tried the console by pressing f12, but that doesn't seem like that's it. In that article it also mentions to go to about:config and change the status of "browser.tabs.drawInTitlebar" to false, or delete it, but didn't work either.

Được hỏi bởi Rohan Kapur 2 tháng trước

Được trả lời bởi Rohan Kapur 2 tháng trước

Web site login fails with latest Firefox

After latest Firefox update this morning, attempts to login to Fidelity.com fail with message "we can't complete this action right now". No problem if I use Chrome. I cle… (xem thêm)

After latest Firefox update this morning, attempts to login to Fidelity.com fail with message "we can't complete this action right now". No problem if I use Chrome. I cleared cookies and rebooted. Running Windows 10. Fidelity technical support not seeing anything obvious but suspicious it is related to this latest update.

Được hỏi bởi EdRussell 2 tháng trước

Lần cuối trả lời bởi zeroknight 2 tháng trước

Sync data from dead laptop?

I signed up and sync'd my data from my laptop before it died, but when I signed in on my desktop none of my bookmarks or passwords are the ones from my laptop account, it… (xem thêm)

I signed up and sync'd my data from my laptop before it died, but when I signed in on my desktop none of my bookmarks or passwords are the ones from my laptop account, its all still my desktop's. I even tried uninstalling and reinstalling and firefox automatically restored all my desktop crap. I really need my laptop's bookmarks, any advice? Thanks in advance

Được hỏi bởi stilluseful2 2 tháng trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 2 tháng trước

Cannot login to outlook email suddenly.

Hi all, I did search the key word Outlook but did not see a helpful reply. I used my extension to clear the cache, did not help. I even call the help desk at work, they… (xem thêm)

Hi all, I did search the key word Outlook but did not see a helpful reply. I used my extension to clear the cache, did not help. I even call the help desk at work, they suggested Chrome and i was able to log on. I already have to use Chrome for Netflix, i don't want to have to move to another browser. I have Mozilla VPN but it is not on all the time. Please advise. thanks, E

Được hỏi bởi evanddessasauiii 2 tháng trước

Lần cuối trả lời bởi zeroknight 2 tháng trước