Diễn đàn hỗ trợ Firefox

Good afternoon,

I am not sure if the topic is the right one I choose.

My question/complaint: recently websites, although mostly websites from my bookmarks, seem not available or existing. Mostly after a few minutes and a new trial, the website comes back as if nothing was wrong. Could it be the last update from Firefox? I never had these "problems" (a big word for minor inconveniences) before and I use Firefox at least during the last 15 years.

Thank you in advance for your answer.

Best regards, Rien de Vos

Hello, when making a purchase on a website with Mozilla, after entering the security code received on my mobile phone, the bank's virtual keyboard does not appear to enter the security code of my online bank. thank you for your response. Sincerely

Hello, Whenever I try to open something on Firefox, for example, the Library, I get the message "Mozilla Firefox (Not Responding) and it hangs with no immediate responsive action. I click on any Firefox button or tab and I get the same message and I get the blue little circle and I sit and wait about 30 seconds or more. The page or tab eventually works but it hangs for 30 seconds or more. It is frustrating. Please help.

Thanks, Tricia

As title- Cannot download for example webm format, but jpg is okay. cannot install any addon, theme or anything. DRM didnt install as well. i was trying reinstall, refreshing browser, rebooting.

I've migrated to Firefox from Chrome and am getting everything as close as possible to my Chrome setup. This is a usability issue when I zoom on an image, that has a larger version. Chrome allows me to zoom to the full extent of the image, but Firefox screen shakes and doesn't allow the same detail. Screen recording and links below.

Screen recording Firefox

Screen recording Chrome

This is a link to the item in question.

WHY THE F IS MY FIREFOX CRASHING EVERY DAY FOR THE LAST MONTH? WHAT IS GOING ON< AND HOW CAN I CORRECT IT? THIS IS A HORRIBLE EXPERIENCE, AND IF IT CAN'T BE FIXED PLEASE TELL ME A BETTER BROWSER>....

I have installed the German language extension . I can go to a sight written in German and it translates fine . THE SECOND I USE ANY SUB MENU WITHIN THE SIGHT IT DOES NOT TRANSLATE . right clicking and "translate" does not work since "translate" does not exist on the tab .

The firefox translate feature only works on the initial screen !

I can find no setting to fix this

sir , I have a wordpress website (https://aghortantra.com) Today morning my wp site not opening on mozila firefox but on chrome browser , it opening well. So, I request you please fix the problem.

Dear Firefox Development Team,

I hope this message finds you well. I am writing to request the implementation of a feature in Firefox that I believe would greatly enhance user experience and accessibility on the web. Specifically, I am referring to the text fragment feature (#:~:text=) that is currently supported in browsers based on the Chromium engine, such as Google Chrome and Microsoft Edge.

The text fragment feature allows users to link directly to specific pieces of text within a webpage, facilitating more precise navigation and making it easier to reference exact portions of content. This is particularly useful for academic citations, sharing specific excerpts from lengthy articles, and improving overall user interaction with web content.

For example, a URL formatted as https://example.com#:~:text=desired%20text%20fragment directs users not just to the page, but to the exact location of the specified text, highlighting it for easy identification. This can save users significant time and improve the efficiency of information retrieval.

Given Firefox's commitment to innovation and user-centric design, I believe that integrating this feature would be a valuable addition. It would not only bring Firefox in line with other major browsers in terms of functionality but also enhance its appeal to users who rely on this precise method of navigation.

I hope you will consider this suggestion and look forward to potentially seeing this feature in a future release of Firefox.

Thank you for your continued dedication to improving the Firefox browser.

Best regards, Grey Ronin

Ps. Sorry, but due to lack of time and somewhat poor English skills this message was generated by AI.

Using OSX 12.7.5 on two laptops and a Mac Pro. Selling one of the laptops. Removed personal data for Firefox by 'trashing' the Firefox folder in Libaray/Application support. Then disscovered that the 'Privacy/Security' folder in both the laptop and Mac Pro were now empty. Nothing else affected. Went into TimeMachine and restored the entire Firefox folder from a recent backup. Privacy/Security folder not restored. Anyone have any ideas?

Looking for a fix on a right-click issue that I keep having...

When using Linux Mint (Cinnamon), the right-click context menu occasionally becomes misaligned with the cursor position. Attached image shows a right click on the text box in the right browser window triggering a popup in the left browser window.

This most frequently happens when:

• Multiple windows are open AND
• The window being right-clicked on is "snapped" into place (by dragging to the side of the screen)

Error seems to occur most frequently on windows snapped to the right-hand-side of the screen.

Context menu placement is offset by an arbitrary amount determined at time of window-snapping. E.g., moving the cursor down 1 inch in the example image below will move the menu down 1 inch as well. Un-snapping the window, and re-snapping can adjust menu-cursor-offset distance.

Firefox is synced on all my computers. Same version. Same extensions. I can't login on my primary desktop as of last night 5/23/24. I can login/watch Prime on my laptop. My desktop gives me the attached error.

Hello,

James here. I CAN NOT find the Firefox application file location. There is no option to show file path upon right click of the desktop icon and I can not locate it in File Explorer. I have done an entire (C:) drive search and turned up nothing. C:\Users\(username)\AppData\Local\Mozilla Firefox does not exist in my file system. I am at a loss here and it's driving me bonkers!

When logging into a Wordpress site on Firefox, hovering over Username displays a gear (see first screenshot) which when clicked on exposes passwords and allows them to be edited (see second screenshot). This does not happen on other browsers. I'm on Firefox 126.0, MacOS Big Sur 11.7.10

Hi, I am trying to access a website, and I keep getting 'Secure Connection Failed', with the error codes: ' PR_END_OF_FILE_ERROR', or 'SSL_ERROR_RX_RECORD_TOO_LONG'. This only happens in 'Firefox', 'Microsoft Edge' and 'Google Chrome' load without any issues. I have the same problem on PC and Android. I have tried everything that I could from the information I received on the internet and here in the help forums, from disabling proxy, firewalls, on the browser and on my PC. I have added exceptions to HTTPS, disabled 'Enhanced Tracking Protection'. Nothing seems to work. If you could help me this would be greatly appreciated, as Mozilla Firefox is my trusted browser. Thank you very much.

Hi, it seems that my Firefox browser does not want to save a new payment method. I'm trying to access "Settings -> Privacy & Security -> Autofill" and then click on "Saved payment methods", which opens a dialog with the existing payment methods and options to remove/add/edit. I'm clicking on Add, filling-in the card details and then clicking Save, nothing happens....

I previously had a working saved payment method, but it stopped working (I think more than 6 months ago). I tried to re-enable the credit cards by setting the following configs on about:config page:

- extensions.formautofill.creditCards.available: true
- extensions.formautofill.creditCards.supportedCountries: '...,RO' -> (I was adding my country to the existing list)

After the browser restart with those new settings when I'm on a payment page, clicking on a credit card field will show the saved credit card but if I click on it, it will not fill the details. And also trying to save a new card, manually as described previously in this message, or by the automatically prompt to save a new card after a successful payment was done. Both methods failed on me but with no error (I cannot see the saved payment on the list).

I tried removing the existing saved card, it worked removing it, but the add is still not working.

I also tried restarting in save mode, launching Firefox in a separate profile and added my country on the creditCards config for supportedCountries to show the "Saved payment methods" button on new profile, and it did not change anything.

I'm thinking there is a missing permission somewhere on the disk but I don't know where is the payment data stored on disk.

I would really appreciate any help on this.

PS: Check the attached pic to see the payment add and clicking the save button does nothing (also there are no validation errors). And the other: FF version, OS, troubleshooting info.

Hi guys.

Need some help. I can't download any files using Firefox. It always says, "Failed".

I tried other browsers, and I'm able to download just fine.

I already tried this guide, https://support.mozilla.org/en-US/kb/cant-download-or-save-files, but still same.

I haven't tried to re-install Firefox because I have a bunch of workbook marks that might get lost. So, I want the re-install option as a last resort.

Thanks~

When I open a locally downloaded pdf in firefox, the background is displayed as what was previously displayed on that portion of the screen, and scrolling simply overlays moved text over what was previously displayed. Does not appear in screenshots. One of the images shows what the pdf looks like prior to scrolling, and one after.