Diễn đàn hỗ trợ Firefox

My bookmarks have been deleted after firefox automatical update on 15/3/2026. Does anybody know how to recover them? I have tried to import and back up but I couldn't see a solution . thanks

Today my Facebook has no sound. My laptop has sound. Youtube has sound, NBC has sound, Amazon Music has sound, NPR has sound, it's just Facebook that is WITHOUT SOUND. So that is why I am wondering, does Firefox/Mozilla have sound settings that I might access to fix something like this?

I have already tried rebooting the laptop. Rebooting the browser. Rebooting Facebook. Thank you in advance for whatever help you might offer, Pamela

Following https://support.mozilla.org/en-US/kb/troubleshoot-firefox-crashes-closing-or-quitting

Crash Reports (Newest to Oldest, starting with troubleshoot mode: https://crash-stats.mozilla.org/report/index/bp-c5831b14-736e-4a37-a0f5-9eb170260310 https://crash-stats.mozilla.org/report/index/bp-ed2fcada-4566-4a83-9adb-5554d0260304 https://crash-stats.mozilla.org/report/index/bp-74a45b0c-663a-4c0d-981a-460cd0260304 https://crash-stats.mozilla.org/report/index/bp-98feeed5-7fef-4c7b-aaa9-562930260303

Occurs since end February, so probably since 148.0-1 Always in the same place in libgio-2.0.so.0

I will try to roll back to 147.0.4-1

Lost my Passwords on my desktop and can't recover them through profile manager, I found them on my android phone and want to recover my passwords from there, but am worried if I try and sync to the desktop, the desktop might overwrite the passwords in the phone.

Tell me why I have no sound on Firefox and how to fix it. I do have sound on DuckDuckGo and AVG Secure Browser. I have checked my sound setting 55% and not muted. I have shut down and started laptop, still no sound. I checked Firefox updates and am good.

Ce matin,09/03, ORANGE a mis en place une nouvelle messagerie qui ne passe plus sur FIREFOX mais que j'ai retrouvée par un autre navigateur. Tous mes contacts avaient disparu ainsi que les messages reçus ou envoyés.

Ok, This is a bit of a question that seems to have many answers but none that have ever worked for me. I have in the past 12 months probably formatted my PC 4 times, and I have at least 12 profiles on Firefox nightly, not to mention the rest of the family. It's not really a problem to redo them every time, but it is just a painstaking simple process. If I could just backup the profile folder, copy it move it change it whatever, it would be nice and simple, even to transfer from one pc to another in the house, but every time I try, It fails. Copy the Userdata folder, copy the entire firefox folder, blah blah blah, never can I do it. I believe it has something to do with security that you can't just copy and the entire profile folder, but some way to backup the profiles exists surely? One that actually works. Cheers All!

Recently a "gear" icon has appeared on the bottom left of my screen while using Mozilla. It relates to moving the tabs. I don't want to do anything with my tabs. How can I get rid of the icon? The icon reduces the horizontal screen space available. I have a small laptop so this small amount of space is important.

Thanks for your help! Cindy

I can no longer access YouTube videos (video unavailable) with Windows 10 and Firefox. However, I can access them with Google Chrome. How can I resolve this issue?

I downloaded Foxfire esr version to get rid of goggle. I transferred my data from google. Now the Google search is showing up. Should I uninstall goggle to get rid of it?

I read the existing articles and followed them, starting with "manage bookmarks". When I click on restore, there is a list of the last 15 backups by date. EVERY one of them results in an error message "unable to process the file".

Manually searching for bookmarks.html or json, resulted in nothing found at first. Then I discovered the path to the bookmarks folder were all hidden folders (after the 'user' folder). I got them to display in file explorer ('show hidden files' selected) and tried to manually select the JSON files that way, to restore bookmarks. That also did not work, resulting in the same message depicted below.

Please help