Diễn đàn hỗ trợ Firefox

I have been a user of Firefox for many, many years (it is my default browser) and as of today I am extremely upset with you. Once again I go to use my favorite browser and all my bookmarks have been removed. THIS IS THE SECOND TIME SINCE THE NEW YEAR 2026.

I spent a great deal of time putting the bookmarks together that hold all the links to clients and their respective sites, along with all the places I have applied to and was about to apply, and today, again, they have all disappeared.

So, give me a reason to keep using your browser? As of this point, I am going to move to another browser and begin setting up all the bookmarks that I remember ... thanks for what seems to have become a HUGE problem with Firefox and blowing away my bookmarks and making me reset everything.

I have used Firefox when everyone told me to move to another because I believed you were the best at protecting my browsing experience and you didn't disappoint. But these last two times you have removed so much of my time I am at a loss as to why I even bother with you now ... besides, you have removed my Dad's obituary link and I'm not sure I will ever trust you again.

A, once, true believer in your ability to protect me.

opened firefox saturday and screen was totally different than what i had. guess it updated, but not returned to my profile. have tried to open my profile and succeeded, but can't get it to come on automatically when i open firefox again. how do i open the profile i want and then keep it opened?

Firefox worked this morning, but stopped in the afternoon. I ran an update, but could not connect to my gmail account anymore, or listen to the Radio France podcasts All this works from Google Chrome (not my default browser). All under the Mozilla VPN 2001:4860:7:150e::fc (why the IPv6 address?)

Firefox 148.0 (20260216153405) Details Installed on: 26 February 2026 at 18:55:57 Status: The Update was successfully installed

~> uptime

21:59:01 up  1:22,  1 user,  load average: 0.47, 0.38, 0.32

~> uname -a Linux tanya 6.8.0-101-generic #101-Ubuntu SMP PREEMPT_DYNAMIC Mon Feb 9 10:15:05 UTC 2026 x86_64 x86_64 x86_64 GNU/Linux ~> cat /etc/os-release PRETTY_NAME="Ubuntu 24.04.4 LTS" NAME="Ubuntu" VERSION_ID="24.04" VERSION="24.04.4 LTS (Noble Numbat)" VERSION_CODENAME=noble ID=ubuntu ID_LIKE=debian HOME_URL="https://www.ubuntu.com/" SUPPORT_URL="https://help.ubuntu.com/" BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/" PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy" UBUNTU_CODENAME=noble LOGO=ubuntu-logo

Thanks, Marc

hello,

I want to transfer my profile from an old laptop to a new one. i am not comfortable with uploading my passwords to the cloud as i do not understand how this is safe. i made tar.gz file with the entire profile, almost 1gb and put that on the new laptop. edited the profiles.ini and install.ini and expected the profile will load, but firefox simply does not work in that profile. it cannot browse and clicking the menu button in top right does nothing. Please, help. If I share data below that is the working profile, not the one that fails.

I am having a problem with Firefox. Some websites do not load correctly and certain extensions do not work as expected.

I have already tried restarting Firefox and checking my internet connection, but the issue still happens.

Please advise how to fix this problem. Thank you.

Hello,

Can you please help with the following scenario.

Both, a Firefox sync master account and Firefox Relay extension are active when running the browser.

So, is it possible to change the master email addresses of both features (+ secondary email) ? I would like to use a new email address for authenticating in both features of Mozilla, but do not want to set up new accounts.

How can I do that in Firefox Sync and Relay?

Thanks for your support.

Regards jd

I have reset Firefox as default browser on my Windows 11 PC a hundred times in the past few months. Today, I could not reset it at all -- I click the default button in Windows 11 and as soon as I close that settings window, it disconnects. I've run out of things to try to fix this. I think it MIGHT be related to Norton 360, because I first notice this problem when I opened Norton.

If I try to log into my router at 192.168.1.1 I get a message that says "Warning: Potential Security Risk Ahead". I expect that, but when I click on the Advanced button it doesn't do anything. Works fine with Chrome, so not my router or anti-virus. ???

Windows 10 Firefox 148.0

Previously I could login to www.lowes.com with no problems. For the last several weeks I have not been able to login on Firefox, but I am able to login on Chrome. I have deleted the cookies and history tied to lowes.

This is the message I receive: Sign In or Create Account

Enter your email to get started. We'll check if you have an account. Something went wrong. Please try again.

When I try to search on www.lowes.com I get the following message, but again I am able to search on Chrome

Access Denied You don't have permission to access "http://www.lowes.com/search?" on this server.

Reference #18.ebd6d717.1773082058.9f78705b

https://errors.edgesuite.net/18.ebd6d717.1773082058.9f78705b

I suddenly can no longer get my Gmail to appear in my Firefox browser. (I CAN get to +use Google.com, but when I try to go to https://mail.google.com/mail/u/0/#inbox", I just get a blank white page.) I did not (to my knowledge) change any settings or have some strange thing happen. Please help!

Using 148 on Debian trixie I do not see the option for "refresh browser"?

https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Does it still exist or is there an alternative ?

Когда пытаюсь перейти на Википедию (скриншот: https://cloud.mail.ru/public/PvTB/x36ntuywL) или на другие сайты, то постоянно Мазила прежде чем я перейду на этот сайт браузер Мозилла отображает страницу с переадресацией. Почему так происходит? Это постоянно отнимает время на дополнительное нажатие по переходу по гиперссылке

При этом у меня есть такие плагины как Adblock, Browsec, Dark Reader

I have emptied cache, reset everything and I still get

Access Denied You don't have permission to access "http://www.cabelas.com/home" on this server.

Reference #18.cdd11102.1773077261.fdc87252

https://errors.edgesuite.net/18.cdd11102.1773077261.fdc87252

This is from Cabelas.com but I am getting it more and more from other web sites. American Airlines, Delta.com, etc. I accessed the help and did all the steps about fingerprinting and turning off "enhanced tracking protection" and nothing helps. Any ideas? Don't like the idea of using Chrome or Edge, but Firefox is almost unusable for me now. If I have to keep using another browser for the sites, may as well just use that one only.

Since I upgraded to you, I am having trouble accessing important and medical info. I would like you to put every thing the way it was before. Easy access. You erraced some of my passwords, I want them back. I spend hours trying to find my info. I am 80 yrs old and do not need this aggravation. Thank you Moira