Diễn đàn hỗ trợ Firefox

Videos using this browser ave been running slow and hang on initial startup, loading for some time before finally playing. Other browsers such as Google Chrome and Microsoft Edge are running fine without issue. Please help with any tips or troubleshooting you may have to help get this browser working properly

Firefox stopped working. I have uninstalled and downloaded numerous times. It still doesn't work. In the new install I get a warning box telling me that vcruntime140_1.dll is not functioning or something. Another item: A box tells me to turn off Firefox -- after I have uninstalled Firefox. The program opens and remains totally inert. I spent hours last night and finally it worked -- wonderful. This morning nothing worked. Uninstall -- install ad nauseum. Nothing works. I am writing you.

Jack Simons

I installed Firefox at work and set my personal email address as secondary to my business address. Well, I liked Firefox so much that I decided to use it at work and at home - and I removed my personal email from my business account.

Unfortunately Firefox is still recognizing my personal email as the secondary address for my business account and I am completely incapable of making a new account. My bookmarks and saved passwords are all different between home and work. I NEED two individual accounts, just like how I was using my browsers with Chrome.

How can I convince Firefox that my personal email is free and available so that I can make a new account with it??

Thank you for your help!

When I'm typing an email in Outlook (web version) my emails keep vanishing and being sent to the draft folder. This usually happens half way through a word and there seems to be no reason for it to be happening.

I have Windows 10. Since the last update Firefox has been running very slowly, and scrolling is nearly impossible. I have done everything suggested in troubleshooting including refreshing and and eliminating startup cache. Still Firefox will only run normally in troubleshoot mode. This is true on my desktop in my office. My laptop at home won't scroll in PDF using the up and down buttons but will still do so with the mouse. Other than that, it still runs at the normal speed. At my office I'm using version 96.0.1 (64 bit); I'm not at home to check my laptop.

I had 2 work pages set up as my startup pages. It now just goes to the default startup. I cannot find how to retrieve the old home/startup pages or how to set them.

I recently forgot my password and was hoping to use my recovery keys to regain access to my account but firefox says I haven't created any and only prompts me to create recovery keys, not use them.

I've looked through every question on the Support site regarding saving pinned tabs, but can't find a specific answer. I have a pinned tab, and in my Settings under Startup, I have the "Open previous windows and tabs" box checked. However, every time I re-open Firefox after previously closing it, the pinned tab is gone. Is this because I close Firefox using the "X" in the upper-right-hand corner or simply close all the open tabs?

Been desperately trying to get Firefox to run on my Acer Chromebook 315 through Linux. The app store version just isn't cutting it. I followed these instructions below as best as I could installing linux and flatpack. I even ran a power wash and tried again.

https://support.mozilla.org/en-US/kb/run-firefox-chromeos

The icon comes up in my dash, but is gray and endlessly loading. Not sure what else I can do. I'm pretty my system is compatible. Is there another way? Am I missing something?

Thank you,

A

I have been instructed by BCBSIL.com to use GoogleChrome as my browser. Their website is no longer compatible with Firefox. Is there an update that Firefox can do so I don't have to change my browser to Google Chrome? It seems BCBSIL is saying only Google Chrome users can access their site now. BCBSIL is trying to direct what browser I use, isn't this illegal?

Dear Sir,

I have my firefox username and password. However, whenever I try to sign in nowadays, I am asked to enter a verification code that is sent to my email address within five minutes. The email does arrive, but never withing 5 minutes. I have tried it many times on different devices. It may be my email issue. However, I cannot change the email account unless I cannot log it. Since I cannot receive the verification code within 5 minutes, I am unable to change any of my personal details.

Please advise.

Yours sincerely, Tan Ngiap Heng

P.S. It was very difficult gettting to this support page. I was asked to log in and verify before continuing for some of the support pages. But like I mentioned, I am unable to receive the verification code within 5 minutes. So I am thankful for this page.

After new 96.0 update today, browser changed to white on black background; always had the opposite. Can't see method to change back. Setting in font section still says black on white, to no effect.’ Don't want the white on black.

Original post: https://support.mozilla.org/en-US/questions/1315759

I wanted to bump this as I never received a satisfactory answer for the reason behavior was changed and it is still something that feels like a UX regression.

I am in big trouble.

I have a website where I use .svg for illustrating my articles. The problem is that most illustrations do not display properly on Firefox (see attached images here: https://imgur.com/a/nEPF79y/ ). They display correctly on all browsers except Firefox...

For example, I have some issues with this file: https://salarship.com/wp-content/uploads/2022/01/wear-job-interview-fast-food.svg that you can see implemented in the article: https://salarship.com/article/dress-fast-food-job-interview/

Is there any fix for this? Is it a problem with the file itself or the implementation on my website?

Best, Nathan

SINCE THIS DOESN'T HAPPEN WHEN I SIGN INTO MY LIVE.COM EMAIL WHEN I USE EDGE, MICROSOFT SAYS THAT THIS IS A FIREFOX PROBLEM. MAYBE!

AFTER I ENTER MY LOGIN PASSWORD TO GET INTO MY LIVE.COM EMAIL, I AM RE-DIRECTED TO A WINDOW THAT ASKS IF I WANT TO STAY SIGNED IN (KEEP ME SIGNED IN). THE 2 CHOICES AVAILABLE ARE "NO" AND "DON'T SHOW THIS WINDOW AGAIN". NEITHER OF THESE 2 BUTTONS WORK AS I KEEP GETTING THEM EVERY TIME I LOG INTO MY EMAIL.
ONE THING I HAVE NOTED IS THAT IF I GO BACK 1 PAGE FROM THE "KMSI" PAGE, THIS OFTEN TAKES ME TO MY LIVE.COM EMAIL INBOX. THIS MAKES ME THINK THAT I AM BEING RE-DIRECTED TO THE "KMSI" PAGE! AS STATED EARLIER MS SAYS THIS IS A FIREFOX PROBLEM BECAUSE WHEN I LOG IN USING EDGE, THE BUTTONS WORK AND THE "KMSI" WINDOW DOESN'T RE-APPEAR!

THIS HAS BEEN GOING ON/OFF SINCE 11/18 AND HAVE BEEN TRYING TO GET MICROSOFT TO FIX THE PROBLEM SINCE THEN. ANY HELP IS GREATLY APPRECIATED! SINCERELY, D

I use Kaltura to record lectures and post them to my course at the U of Utah on Canvas. This semester, Firefox will not allow me to open "my media" where the Kaltura recordings are posted on Canvas. I get the following message: It seems your browser is blocking 3rd party session cookies which are required for the Kaltura application. To resolve this issue, please update your settings to allow 3rd party cookies.

I copied the Kaltura web address 670542.kaf.kaltura.com that I can see in Chrome and pasted it into a Chrome browser and it goes to my recordings in Canvas when I use Chrome. The same site doesn't work in Firefox. How do I unblock Kaltura third party sessions? Thank you.

Bob McKnight U of Utah Instructor