Diễn đàn hỗ trợ Firefox

I have been a Mozilla Firefox user for years, today I used CCleaner and since, have not been able to use Firefox as I wish. I downloaded a new Firefox Browser, installed it, was able to use it for a short while, but when I stopped using the computer for a while and came back to it, I can only get Chrome, and cannot get Firefox up and running again...I have even uninstalled Chrome in the control panel, but it is still popping up when I click on my Firefox icon!! Help!! FF is my default browser, has been for years!!

I have tried to attach a screenshot of Google on my computer, it won't let me attach it, no matter where I save it. How do I get them out of my computer? I need help!!

I have tried task manager, 7 instances of Firefox w/0% CPU, No instance of Chrome showing.

Trato de entrar a la página de American Express, pero en primera le cambia la tipografía a una horrible, y luego trato de loggearme y se queda en blanco la página, ya intenté en modo resolución de problemas y también cambié la tipografía y ni una ni la otra se han corregido.

En pocas palabras intenté todo lo que viene aquí y nada: https://support.mozilla.org/en-US/questions/1316294 ________________________________________________________________ I've been trying to enter the AMEX site, but in first place, it changes the typography, and then i try to log in but the page stays in white, i've tried problem solving mode and also changed typography and either have been corrected.

In a few words, i've tried everything from this topic and nothing: https://support.mozilla.org/en-US/questions/1316294

Hello Mozilla Community,

While selecting all my tabs to move some of them to another window, I misclicked and it opens them all twice.

Immediately after I made the mistake to accept closing what I thought was the doublons, but instead it closed them all except for the few doublons remaining.

There were many important tabs opened months ago, that's why I'm asking help.

I don't know what happened but I found this thread (https://support.mozilla.org/en-US/questions/1310742) and followed some of the steps.

I managed to recover the recovery_backlzk4 in excellent state from around twenty minutes before the problem, and tried to read the URLs from it with this person's tool: https://www.jeffersonscher.com/ffu/scrounger.html

It did not work, so I don't know what to do.

Can someone explain me if there is still something to do about it or not?

Thank you very much

Since the FF update, when I get a popup alert in the lower left, I am unable to do anything else on the page until the alert disappears or I manually close it. After the alert popup is gone, everything it back to normal. This only started happening with the "new" FF.

The issue does not happen with Chrome.

Firefox's onboard spellchecker needs to go back to college, or probably high school! Every day I have several words with the dotted underline, telling me they're not words, or not spelled correctly. However, when checking the dictionary, I confirm that the spell-check feature is wrong, and I am correct! I don't want to disable it completely, as it does let me know when I've made a typo, which I can quickly correct, but it's a pain in the butt to keep having it say something's wrong with a word, and there's not... I honestly can't believe it can be that hard to use a source that's accurate, when it's something on everyone's screen that uses Firefox...

Hi,

I noticed a problem on my MacBook Pro when Firefox is running. When I have 4 tabs opened on a precise streaming website, with the sound disabled on these 4 tabs, and I run other tab (like youtube) or other app (VLC, Music,...) with the sound enabled on it, I can ear some "pop" or "crackle" in the speakers.

I performed the same test with Safari and the problem don't appear.

Motherbaord, and speakers have been replace on my laptop by AppleCare. I think it's a software issue (maybe due to Firefox, maybe to macOs). I contacted Apple to explain my problem and ask them try to reproduce the issue, but they won't do until Mozilla confirm that the issue is not due to Firefox...

I did't find how to contact Firefox support Team, so I posted here...

Regards, Joe

Today I received an email from a friend from Linked in. I clicked on their link to Linkedin.com and Firefox opened and just started spinning. I've been using Firefox for years and have never had any issues with getting a Linkedin email then clicking on the link to open Firefox which logs me in automatically to Linkedin. Today was the first time. I was on Linked in last week with no problems. I was able to access Linkedin using a "Private Window". This happened recently with another service I used when I tried to connect to their administrative page (I think it was a TV service). After contacting support we tried a private window and all worked fine.

I'm getting pretty tired of security shutting me down without any clue why, and I have to spend 15min to 1 hr troubleshooting everything in my computing world.  :-(

I couldn't find anywhere where I could "manage exceptions". I found a [Manage Exceptions] button in the "Browser Privacy" section next to "Enhanced Tracking Protection", but I wasn't able to enter anything there.

Firefox v89.0 (64-bit) Windows 10 Pro 10.0.18362

Hello, I use on 90 computers Mozilla Firefox, v.89. In need to stop update and update notifications. I understand the benefits of an updated version, but I need to keep a version without updates, for a time. Update notifications confuse PC operators working on stations with limited users. Thank you.

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Today, right-click menu options began appearing invisible. There was no issue yesterday and no changes were made to anything since then. The options can still be clicked on and work, but I cannot see the text. Right click menus continue to work normally everywhere outside of Firefox.

Just having upgraded to V89.0.1, I won't focus on how more difficult to see the separation of tabs, but instead: All my folders in bookmarks have turned clear and appear to be the basic default look. Specific sites under each folder, as well as the individual sites not in folders, have kept their (what used to be called) Favicons.

I see no customizing option for this. Can I at least give the top level folder a color, WITHOUT FANCY PROGRAMMING OR EDITING OF DEEP CONFIGURATION FILES, just by menu clicking?

I'll conclude by not asking why the Powers thought to remove such things. To me it makes it HARDER to find my way around Firefox and displayed page.

I've been using Office 365 subscription through work on my Mac with Firefox for years. Today, it stopped working. It was actually quite scary: when I logged in, all my information was gone (all email, etc.). When I check Microsoft, it states it supports Firefox for all major OSes except Mac. I can still access Office 365 on Chrome, but I don't like being forced to use a browser I don't like from a company I don't like. IT help through my work has been useless. They just said use Edge.

Does anybody know the status of this change? Is it intended to be permanent or is it a temporary issue? If it's a permanent choice to exclude Mac users from using Firefox, what is the best way to signal protest against this and maybe get Microsoft to rethink making a major, popular browser useless? I would like to support Firefox/Mozilla in pushing back against this potentially significant move to limit their usability. Thanks.

Mewe won't open on firefox. All I get is a blank page. Have not touched any settings. I don't have this issue on anything else I open on Firefox, nor do this occur on any other browser. Please fix.

I'm in a multi-monitor environment with screens arranged vertically(Fig1). When Firefox is maximized on the bottom screen, a part of Firefox is displayed protruding on the top screen.(Fig2) The same reduction did not occur in Chrome.

Hello,

my problem is even if I saved my password, firefox doesn't autofill it and just prompt "show the saved IDs". It's only when I click on the message and it opens Firefox lockwise that the password I am waiting for appears on the website. It is quite convenient and makes me lose time as it happens on a website I use for work.

Thanks a lot for your help and sorry for the poor english

Dear All,

I urgently need to retrieve various documents saved in the past as web pages with the Scrapbook extension which I found very easy and useful. Some of them date back to 2008. When I try to reactivate ScrapBook in "Add-ons and Themes" I find that ScrapBook is disabled and that there is no switch to re-enable it. i have access to the ScrapBook folder in the /home/.../.mozilla/firefox/********.default folder. Indeed I find in that folder a lot of data folders titled with the date and time of creation but it is very tedious to search. How can I reactivate ScrapBook or is there another way to easily access all these pages saved with ScrapBook? Firefox extension or standalone software?

Thanks in advance to all!