• Đã giải quyết

reinstalling firefox isn't working

I added the Mozilla VPN but that wouldn't communicate with my printer. So out of frustration, I uninstalled firefox all together. I then went to the mozilla site (on Ed… (xem thêm)

I added the Mozilla VPN but that wouldn't communicate with my printer. So out of frustration, I uninstalled firefox all together. I then went to the mozilla site (on Edge) and downloaded the app. It completed the installation but when the browser opens it doesn't do anything. I can't move around or open any sites. It's just frozen on New Tab and nothing works. I can't even sign in - I can click on the sign in button but it doesn't do anything.

When I tried downloading the app from chrome, I got the attached text box and the same general result. Firefox opened but didn't work.

I've spent hours today trying to just get the regular browser working (forget about the VPN) and I'm frustrated. I have yet to find a way to call a support desk who can help me in "real time".

Thank you to anyone who can solve this for me and get me back to working in Firefox again (and able to print). Katie

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  • Đã giải quyết

Google.com Results screen looks totally different in Firefox on this machine only

Hi, when I go to google.com and search for a result it looks totally different than normal. (See picture). It should look like the 2nd Picture. I have restored from mult… (xem thêm)

Hi, when I go to google.com and search for a result it looks totally different than normal. (See picture). It should look like the 2nd Picture. I have restored from multiple backups yet it still shows up like the first picture? on other machines when I use firefox I dont have this issue and I dont have the issue if I use another browser to call up something from google.

Any help someone could give would be appreciated. Thank you

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  • Đã giải quyết

Chase.com

I use Win10. I have an updated Firefox browser. I have deleted cookies and cleared the cache. I have restarted multiple times. Chase.com will NOT work with Firefox. I get… (xem thêm)

I use Win10. I have an updated Firefox browser. I have deleted cookies and cleared the cache. I have restarted multiple times. Chase.com will NOT work with Firefox. I get a page that says the browser has to be updated to above version 76. and mine is 96.0.3 I did indeed follow their link to download and do the update even thought I knew I had the most recent update, and it worked. UNTIL...I closed the browser and tried to login again.

I contacted Chase for online support. The online "specialist" who was also the supervisor (?) at Chase has told me Chase is no longer compatible with Firefox. This makes NO sense to me. She insisted this was the case. I felt she didn't want to assist in hunting down the issue.

Does anyone else have a problem with the Chase.com website??

Đã được hỏi bởi quietspirit57 12 giờ trước

Đã được trả lời bởi jscher2000 7 giờ trước

  • Đã giải quyết

Potential Security Issue

I am trying to access a few financial sites and receive the following security error that I am unable to resolve. Something changed with my Firefox settings recently as … (xem thêm)

I am trying to access a few financial sites and receive the following security error that I am unable to resolve. Something changed with my Firefox settings recently as I was able to access these sites prior.

==============

Firefox detected a potential security threat and did not continue to accountaccess.edwardjones.com because this website requires a secure connection.

What can you do about it?

accountaccess.edwardjones.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

The issue is most likely with the website, and there is nothing you can do to resolve it.

If you are on a corporate network or using anti-virus software, you can reach out to the support teams for assistance. You can also notify the website’s administrator about the problem.

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  • Đã khóa

Facebook

Mozilla/5.0 (Linux; Android 10; Mi 9T Pro Build/QKQ1.190825.002; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/88.0.4324.181 Mobile Safari/537.36[FBAN/EMA… (xem thêm)

Mozilla/5.0 (Linux; Android 10; Mi 9T Pro Build/QKQ1.190825.002; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/88.0.4324.181 Mobile Safari/537.36[FBAN/EMA;FBLC/it_IT;FBAV/239.0.0.10.109;]

Đã được hỏi bởi LuCiFeR 1 ngày trước

Trả lời lần cuối bởi Greymagic27 7 giờ trước

  • Đã giải quyết

open support ticket for firefox browser

'Release 96.0.1 Does Not Work with Our Ariba PunchOut Catalogs' Users can punchout and add items to the Shopping Carts, but when they try to return the items from the ca… (xem thêm)

'Release 96.0.1 Does Not Work with Our Ariba PunchOut Catalogs' Users can punchout and add items to the Shopping Carts, but when they try to return the items from the cart back to our local Ariba Application, users receive a "Token Expired" error. When they click the button to return to the Ariba application, there are no items in the requisition.

We experienced the same issue when Chrome released version 80 in February of 2020. We have been recommending Firefox as the preferred browser but now it has the same problem.

Can you provide some way for users to run an older version of Firefox? Version 95.0.2 Works great. I have not upgraded to 96 yet due to this issue. However, many campus users have already installed 96.0.1.

Currently in our environment, only Inernet Explorer or EDGE running in IE mode work with our Ariba Application. Should we advise our campus users stop using Firefox now?

Đã được hỏi bởi morriv 1 tuần trước

Đã được trả lời bởi morriv 1 ngày trước

  • Đã giải quyết

Search display

When I do a search, if a site has a green check mark in the title, the web address is superimposed over the title making both impossible to read. If there is no green che… (xem thêm)

When I do a search, if a site has a green check mark in the title, the web address is superimposed over the title making both impossible to read. If there is no green check mark, the web address is above the title and I can easily read both.

I am switching to a different search engine until this issued is resolved.

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Đã được trả lời bởi FredMcD 12 giờ trước

  • Đã giải quyết

can't access a specific website

I can't access website www.ewealthmanager.com...the message said: THE PAGE YOU ARE TRYING TO VIEW CAN NOT BE SHOWN BECAUSE THE AUTHENTICITY OF THE RECEIVED DATA COULD NOT… (xem thêm)

I can't access website www.ewealthmanager.com...the message said: THE PAGE YOU ARE TRYING TO VIEW CAN NOT BE SHOWN BECAUSE THE AUTHENTICITY OF THE RECEIVED DATA COULD NOT BE VERIFIED. I have been accessing this website for many years without problem...this is the first time I can not access this website...please help

my email address: [email removed from public]

Đã được hỏi bởi usacalif 23 giờ trước

Đã được trả lời bởi FredMcD 21 giờ trước

  • Đã giải quyết

Add-ons not installing anymore

Out of the blue my add-ons are disabled (see picture of my about:addons screen) and cannot be reinstalled. Every time I try to install an add-on I get: "Installation abor… (xem thêm)

Out of the blue my add-ons are disabled (see picture of my about:addons screen) and cannot be reinstalled. Every time I try to install an add-on I get: "Installation aborted because the add-on appears to be corrupt."

Setting xpinstall.signatures.required and xpinstall.whitelist.required to false in about:config did not resolve this issue as well.

Đã được hỏi bởi alimar 1 ngày trước

Đã được trả lời bởi cor-el 1 ngày trước

  • Đã giải quyết

can't find mozilla bookmark files on external hard drive

I am trying to transfer my firefox bookmarks from my old computer's hard drive to my new computer. they are both fairly current laptops, and i believe both are on windows… (xem thêm)

I am trying to transfer my firefox bookmarks from my old computer's hard drive to my new computer. they are both fairly current laptops, and i believe both are on windows 10 (the new one is on, i think, whatever the newest version of windows is). I cannot turn on my old computer, so I can't export the bookmarks, but the hard drive is fully functional. The problem is, I can't find where the bookmarks are located. I have tried looking through the files, I have "show hidden files" on, I have tried manually searching for "places.sqlite" and I have tried doing the %APPDATA% thing. I can see other folders on the hard drive very easily, so it shouldn't be the fault of the hard drive. If you know how I am able to find the files, please go through it step-by-step; I'm not proficient in computer things, and something that may seem very obvious and instinctive to you may be what I'm messing up on.

Đã được hỏi bởi thefirstpunmaster 1 ngày trước

Đã được trả lời bởi jscher2000 13 giờ trước

  • Đã khóa

FED UP WITH MOZILLA FORCE-FEEDING BLACK THEMES ON 15-YEAR CUSTOMERS. SEE YOU IN COURT!

FED UP WITH MOZILLA DESTROYING FIREFOX. LAUNCHING CLASS-ACTION FEDERAL LAWSUIT TO SHUT MOZILLA DOWN. ***ENFORCED BLACK THEMES ARE USER-HOSTILE AND MOZILLA MUST BE HELD… (xem thêm)

FED UP WITH MOZILLA DESTROYING FIREFOX. LAUNCHING CLASS-ACTION FEDERAL LAWSUIT TO SHUT MOZILLA DOWN. ***ENFORCED BLACK THEMES ARE USER-HOSTILE AND MOZILLA MUST BE HELD ACCOUNTABLE !!!

Đã được hỏi bởi Bill Mayhew 15 giờ trước

  • Đã giải quyết

firefox not opening since 2022-01 Cumulative Update for Windows 11 for x64-based Systems (KB5008353)

firefox not opening since 2022-01 Cumulative Update for Windows 11 for x64-based Systems (KB5008353). I reloaded Firefox. Google Chrome and Microsoft edge work OK. Task m… (xem thêm)

firefox not opening since 2022-01 Cumulative Update for Windows 11 for x64-based Systems (KB5008353). I reloaded Firefox. Google Chrome and Microsoft edge work OK. Task manager shows running but stats never change 0% CPU/0.2MB Memory

Đã được hỏi bởi anew_phase 2 ngày trước

Đã được trả lời bởi anew_phase 1 ngày trước

  • Đã giải quyết

Can't change my default search engine back to Google

Over the past couple weeks, I have noted that when I tried to search something on Google, my search automatically sends me to Bing instead. This really angers me as I had… (xem thêm)

Over the past couple weeks, I have noted that when I tried to search something on Google, my search automatically sends me to Bing instead.

This really angers me as I had always had my Firefox default search engine set to Google, like it currently says in my Firefox settings. Never had I ever changed my default search engine to Bing.

My question is, how can I have my searches be sent to Google instead of Bing when I always had and currently have my default search engine set to Google?

Đã được hỏi bởi coolboy725 1 ngày trước

Đã được trả lời bởi jscher2000 1 ngày trước

  • Đã giải quyết

Not able to download Zip files from Google drive after compressing

I'm not able to download Compiled zip files from google drive. I have an folder with a lots of image so when I download folder, google compresses them in zip and then it … (xem thêm)

I'm not able to download Compiled zip files from google drive. I have an folder with a lots of image so when I download folder, google compresses them in zip and then it downloads. but I'm not able to download the images. I don't know since when it started happening or which version because my Firefox browser is on auto-update.

Đã được hỏi bởi satyamverma.8.b 4 ngày trước

Đã được trả lời bởi satyamverma.8.b 1 ngày trước

  • Đã giải quyết

Firefox Developer Edition - Windows 11 Issue

Ever since upgrading to windows 11 firefox developer edition will not work for me at all. I have reinstalled it multiple times now and every single time its the same thi… (xem thêm)

Ever since upgrading to windows 11 firefox developer edition will not work for me at all.

I have reinstalled it multiple times now and every single time its the same thing, after a fresh install I can open the browser, use it once, close the browser and then it breaks and I am unable to use it again - sometimes i cant even open it up again it creates a background process in the task manager but never appears.

  • - None of the tabs will load anything at all including any of the settings pages or debug/troubleshooting page (about:<page>) - its like it doesnt even attempt to load anything its completely unresponsive
  • - Clicking on any buttons in firefox/options menu do nothing
  • - If i close it i see between 2-10 firefox processes appear in my task manager which i have to go through and end each task before i am able to open the browser up again and even then that doesnt always work.
  • - Because it opens a bunch of processes when you close the browser and this prevents it from re-opening it is not possible to put it into troubleshooting mode
  • - Even after a fresh install (described below) after re-installing the browser it always opens for the first time with a message saying that 'I have reinstalled firefox would i like to refresh the browser' with a button to refresh - If i click this refresh button it instantly breaks it

In order to fix this I have to completely remove firefox from my machine including:

  • - Everything in my users folder
  • - Everything in program files/programdata
  • - Search my C:\ drive and remove all traces of mozilla/firefox i can find
  • - Clear all temp files
  • - Run a disk cleanup
  • - Restart my machine

Before i can attempt to install firefox again. If i dont do this after i reinstall it opens firefox up in exactly the same state it was in before i uninstalled it, same tabs open & completely unresponsive.

Đã được hỏi bởi Web Passion 6 ngày trước

Đã được trả lời bởi Web Passion 1 ngày trước

  • Đã giải quyết

Where to download offline installers including all platforms and previous versions

Awhile back [the question was asked], however the 'solution' is not what we are after here. Once upon a time, there was a table with the Firefox downloads. And in previou… (xem thêm)

Awhile back [the question was asked], however the 'solution' is not what we are after here.

Once upon a time, there was a table with the Firefox downloads. And in previous versions. That is what I am looking for. I do not care, repeat, do not care, about the form input selecting 'latest' platform, etc.

Assuming also there is a method of downloading offline installers using tools like wget.

Thank you...

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