Profile mismatch: active profile directory empty, but history and extensions in inactive profile directory

I've been using the extension "Tree Style Tab" and "TST Colored Tabs." I've been looking for a way to disable the native Firefox tab bar, whether on top of the window or … (xem thêm)

I've been using the extension "Tree Style Tab" and "TST Colored Tabs." I've been looking for a way to disable the native Firefox tab bar, whether on top of the window or to the left side. I haven't been successful on my own.

After a couple of hours troubleshooting this with CoPilot, It suggested I post the following short summary:

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Firefox 152.0.6 (64-bit) about:profiles shows active profile: C:\Users\dmerc\AppData\Roaming\Mozilla\Firefox\Profiles\usm8kxcr.default-release

Opening that directory from about:support shows an empty folder.

profiles.ini references: agwp164m.default-release

userChrome.css loads correctly in a separate profile but not in the profile containing my current extensions and history.

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The details of how it came to this conclusion:

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Based on everything you've found:

The profile with your current extensions and recent history is reported as: usm8kxcr.default-release

Opening that profile folder shows an empty directory. The only other real profile on disk is: agwp164m.default-release

We successfully proved userChrome.css loads in a different test profile (Profile 1) because the toolbar turned red. Therefore, the CSS mechanism itself works on your machine.

My conclusion is that your Firefox profile registration has become inconsistent. Firefox appears to be using a profile that does not correspond cleanly to the profile folders you're seeing in Explorer. At this point I would:

Back up the entire folder: (NOTE: DONE - backed to to another drive) C:\Users\dmerc\AppData\Roaming\Mozilla\Firefox

Keep using the profile that contains your extensions and recent history. Avoid deleting any profiles or profile folders.

Post the details you've collected to either: the Mozilla Support forum, or r/firefox

The key facts to provide are: Firefox 152.0.6 (64-bit)about:profiles shows active profile: C:\Users\dmerc\AppData\Roaming\Mozilla\Firefox\Profiles\usm8kxcr.default-release.

Opening that directory from about:support shows an empty folder.

profiles.ini references: agwp164m.default-release

userChrome.css loads correctly in a separate profile but not in the profile containing my current extensions and history. \ Those facts point to a profile-management issue rather than a Tree Style Tab or CSS issue.

The good news is that your current extensions and recent history are still accessible, so this doesn't look like data loss. The profile mapping itself needs to be untangled before custom CSS can reliably be applied.

=

It also suggested not copying any folders and files between profiles for now.

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saved payment methods not showing within settings

saved payment method still work and autofill when a payment page is up but managing all saved payments within settings is impossible as the list is not populated - please… (xem thêm)

saved payment method still work and autofill when a payment page is up but managing all saved payments within settings is impossible as the list is not populated - please see screenshot link text

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Delete Credit Card info

I have five old expired CC's that pop up every time for auto fill. However, when I follow the link, to Manage Payment Methods. It is completely empty. There's nothing to … (xem thêm)

I have five old expired CC's that pop up every time for auto fill. However, when I follow the link, to Manage Payment Methods. It is completely empty. There's nothing to manage. How do I delete all the old stuff when there's nothing were it should be? Please see attached.

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Manage payment methods list missing

I have several saved cards in 152.0.1 (64-bit). When on a payment site the drop-down list shows up as expected, so the extensions.formautofill.creditCards.supportedCount… (xem thêm)

I have several saved cards in 152.0.1 (64-bit). When on a payment site the drop-down list shows up as expected, so the extensions.formautofill.creditCards.supportedCountries is correct and working (GB). Also address filling still works, as does saved passwords,

However if I try to "Manage payment methods" the resulting list in "about:preferences#managePayments" is blank. (see image)

I have tried toggling on and off "save & autofill" and restarting, but nothing helps.

Adding a new card works, and the new card appears in the drop-down list on a payment form, but still nothing appears to edit or remove in the settings. How an I edit this list?

PS: I have disabled ALL extensions.

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autofill credit card fails

When there is a field to fill in my credit card info, the info will appear and let me select the CC I want to use but when I move away from the field the CC info goes awa… (xem thêm)

When there is a field to fill in my credit card info, the info will appear and let me select the CC I want to use but when I move away from the field the CC info goes away.

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McAfee antivirus has taken over part of Firefox. I had it a year ago but use Eset. How to get rid of it??

I get the following pop ups, the blue-green ones in images. When I click "CANCEL" I get the McAfee window shown. Can't find where the popups are coming from. I was abl… (xem thêm)

I get the following pop ups, the blue-green ones in images. When I click "CANCEL" I get the McAfee window shown. Can't find where the popups are coming from. I was able to get rid of on another computer by uninstalling Firefox, but lost stuff. I use ESet now and wouldn't go near McAfee again. Does anyone know how to get rid of this?

Beware of McAfee!!!! They act like crooks!!!

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address menu bar move extensions to overflow - july 2026

Hello: w11p laptop. FF dev 153.0b.11 (12july). The overflow option for the menu bar containing the address field does not let me move extensions icons from the "always … (xem thêm)

Hello: w11p laptop. FF dev 153.0b.11 (12july). The overflow option for the menu bar containing the address field does not let me move extensions icons from the "always view" choice to the overflow. I have already looked at "extensions & themes dropdown. I have already viewed possible answers here & the worst one says: "NO." That is, this used to be a useable item, but w/changes, no go. I have a 18 in /45cm (only) monitor & don't use FF full screen hardly ever, just 1/2 is enuf. Any solutions/add-ons for a workaround so I can see more than 1/2 in of address field (when the whole browser window is 6 in total)? Tx.

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Some iCloud+ customers cannot sign up for a Mozilla VPN subscription or report bugs via Mozilla Connect

I'm unable to file this bug report by myself. I wanted to sign up for a Mozilla VPN subscription to support the development of Firefox. The Mozilla website stated that I … (xem thêm)

I'm unable to file this bug report by myself.

I wanted to sign up for a Mozilla VPN subscription to support the development of Firefox. The Mozilla website stated that I can only sign up for a Mozilla VPN subscription using a mobile device so I downloaded the Mozilla VPN iOS app from the App Store. I opened the app and an in-app Safari window taking me to a Mozilla account sign-in page popped up after a minute. The website stated "Oops, something went wrong. Please check your connection, disable any ad blockers, or try using a different browser". I didn't know what to do so I gave up and deleted the app.

A few weeks later, I re-downloaded the app and pressed the menu button on the top right of the in-app Safari window, then clicked on the three-dot button and "Show IP address" and was able to sign into my Mozilla account successfully after switching to my password manager app, which was Firefox.

However, I opted not to sign up for Mozilla VPN because Brave VPN was offering a similar service but with 10 simultaneous connections instead of just five and various vertically integrated services and subscriptions that Mozilla doesn't offer in Australia. I also wanted to share my subscriptions with my family without sharing my Mozilla account, which I used for Firefox browser sync. Separately, I was also unhappy that Mozilla VPN is a partnership between Mozilla and Mullvad since one of the two co-founders of the latter uses his wealth to fund 75% of a political party that refers to non-white immigrants as "parasites" and is actively advocating for their "comprehensive remigration". While I wanted to support Mozilla's mission, whatever impact Mozilla has pales in comparison to this.

I believe that the iCloud Private Relay IP address that I was using was blocked by the Mozilla accounts sign-in page and it is possible that most non-technical iCloud+ customers who face similar issues would choose not to sign up for a Mozilla VPN subscription via the Mozilla VPN app as a result. I don't know where to file this bug because the "File a bug report or feature request for Mozilla products" page doesn't seem to have an option for Mozilla VPN. I was also unable to submit this via Mozilla Connect as I had closed my previous Mozilla Connect account and it is showing me a 401 error whenever I try to sign in with my Mozilla account.

Locked 1

firefox will not load zyngagames.com game

after the last Firefox update the zynga game Farmville 2 will not load. It gives me a screen to fix mentioning chrome..but all efforts to manually fix referencing Firefo… (xem thêm)

after the last Firefox update the zynga game Farmville 2 will not load. It gives me a screen to fix mentioning chrome..but all efforts to manually fix referencing Firefox have failed. Odd that I can load the plain Zyngagames.com on Edge but it seems they too only load a "local" game that is not connected to any network. Help also mentions to make sure I allow to redirect but that "Options" feature to do so is not there. In fact it seems like the Firefox menu system is even much different and expanded. I will add the screens I have tried etc. Pop ups are allowed, turned off enhanced etc. but cannot find any reference to "third party redirects" Any suggestions are appreciated.

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Why on earth is it impossible to access sites like Newgrounds on Firefox but works fine on anything else?

Heyo! So, I've had this ongoing issue with Firefox for quite some time around trying to access the Newgrounds website, but failing to do so. I have tried several things s… (xem thêm)

Heyo! So, I've had this ongoing issue with Firefox for quite some time around trying to access the Newgrounds website, but failing to do so. I have tried several things such as disabling the enhanced tracking setting, disabling DNS over HTTPS, forcing cookies and third-party popups to be allowed but that does not work what so ever and disabling enhanced tracking is greyed out so it's not even clickable to toggle off.

One thing that did work was to use the built-in VPN, but I really don't want to constantly have to use a VPN to browse one singular site every time I want to access it. So now for the question. Has anyone else experienced this? And if you have, how did you solve it if at all?

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I have 4 rows for shorcuts but missing 3 at the end and have no way to add those last 3 shortcuts, how can I do that?

I have selected the 4 rows for shortcuts on my tab and have installed all but the last 3 spaces in the end of the 4th row. There's no option whatsoever to continue to add… (xem thêm)

I have selected the 4 rows for shortcuts on my tab and have installed all but the last 3 spaces in the end of the 4th row. There's no option whatsoever to continue to add those remaining 3 spaces. Any suggestions?

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A 'Cloud' went over my computer and erased my fire-fox and replaced it with Mozila and eraced my account and 'hid' all of my stored material and data.

A "Cloud' swept over my computer and erased all of my data and fire-fox operating system and and operating system. I think all of data is still in my computer but, I can … (xem thêm)

A "Cloud' swept over my computer and erased all of my data and fire-fox operating system and and operating system. I think all of data is still in my computer but, I can not retrieve it. My banking information was left intacked but all of the accounts were erased.

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I am using Firefox under windows 11 to Access MyGov account

I use Firefox trying to access myGov account. I can Log into myGov account without any issues, but once I log in. I can't click on link within myGov to go to any of the l… (xem thêm)

I use Firefox trying to access myGov account. I can Log into myGov account without any issues, but once I log in. I can't click on link within myGov to go to any of the linked services. Forefox just stay on the page without going anywhere. Every time I want to log into MyGov, I got to use other browser like Microsoft Edge. In Edge or Chrome, the same log in process, but then when I click on the linked service, like ATO, Medicare, etc. It actually take me to ATO, or Medicare etc, where In Firefox it does not work when I click on the link.

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Remove google, bing, ebay, perplexyity firefox 152

In this version of Firefox 152 for windows I'm currently unable to remove search related to google, ebay, perplexity and bing. Please return possibility to remove those c… (xem thêm)

In this version of Firefox 152 for windows I'm currently unable to remove search related to google, ebay, perplexity and bing.

Please return possibility to remove those completely!

I don't want my browser to have anything to do with those listed above. I have had it removed in previous versions. Why did you add it to browser again?! Why don't you allow to remove it anymore?!

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a website (e.g. olivegarden.com) automatically redirects to the country-specific website

I am trying to browse a particular website (olivegarden.com), but it automatically redirects me to the country-specific website (olivegarden.ca). I have tried it on diffe… (xem thêm)

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Solved 1