Diễn đàn hỗ trợ Firefox

I've been using MAC (multi-account containers) for a few months. Awesome feature, especially useful for logging into multiple email accounts in the same tenant (M365, GW, etc). In the recent past, if I had an issue with a particular login, I could go to the Firefox Multi-Account Containers extension button on the top bar, click on it...then Manage Containers, select the container to manage, there was a set of options, one of them being "Clear Cookies and Site Data" (or similarly worded). That would clear the data for that MAC which would resolve my issue. Now. that option is no longer shown when clicking the Manage Containers button. I've included a snapshot of what is shown now.

The ability to clear the data for that particular MAC is invaluable. How can I get that back?

MacOS (26.3.1 a). Firefox 150.0 (aarch64)

P.S. I just found the "Report" option on the extension itself in the Extension settings. I will post this message there as well.

LThibx

I'm being blocked from accessing an online publication I subscribe to unless I remove an ad blocker. When I complained, I got this response: "The service we use for logins and subscriptions, Piano, has been flagged as a tracker by a widely used open source tracking list, so to access your account information or benefits on the site, you will need to slightly loosen your browser's tracking restrictions that apply to the domain piano.io - how this is done varies quite a bit based on what browser/extension is being used to apply the restrictions." I'm using Firefox v149 on a 4.5yo MacBook Air. I have several ad blockers installed (probably redundantly: AdBlocker Plus, AdBlocker for Facebook, AdBlocker Ultimate, and Ghostery AdBlocker). I have no idea what I need to do to loosen Firefox's tracking restrictions that apply to piano.io. Can anyone help me out? Thanks in advance!

Hello,

My firefox has been updated to include the new VPN feature, which I'm very excited for!, but when I click on the VPN button on my toolbar, and after I sign in, I can see the "Turn on VPN" button but nothing happens when I click on it. It's been like this for a couple of weeks now and I just assumed it was something that would be fixed eventually, knowing that this feature is still in beta. But now that it's been a few weeks with no change, I thought it best to actually reach out and bring it to your attention.

Thank you in advance for your time!

Kind regards, pflippflop09

I'm trying to use the built-in VPN for Firefox, but when I try to click the "Get started" button, nothing happens. Is the service simply not available for me yet? I live in the United States, for reference.

bold text''''bold text' ''''I received an Email from <mozillaaccounts@firefox.com>, asking, do you want to keep your Mozilla account and data? Was that you? It is not being used.bold text'''''''

Web pages are alright, but can hardly read the miniscule fonts on the bars on the top of the Firefox page. Is there an easy solution for a non programmer? Thanks for any relevant suggestions.

Recently I had a problem with Firefox opening a second icon on my Macbook. In order to fix it, I uninstalled and then re-downloaded Firefox. I tried to put everything back to the way it was before but I still have a problem with some websites not playing video. Most notably, Instagram and Blue Sky. I have attached screen shots. I have set Firefox to playback videos automatically but this has had no affect. Can anyone help?

Two out of three banks/financial institutions that I deal with have said in the past week that if I want to use their websites, I should use Google Chrome. They don't outright say that they don't support Firefox, but that I will "get better results" if I use Google Chrome. Better results, like being able to login to their website (Bank 1: infinite reload of login page), or accessing some of their page (Bank 2: Some pages work, some say I have to sign in when I'm already signed in).

The communications with these banks occurred in the past week (Bank 1), and today (Bank 2). This was after months of their websites not working in Firefox.

While trying to use the bank websites: Windows 11, one year-old computer. Latest version of Firefox, 64 bit (150.0.0, then 150.0.1), "refreshened", cache cleared, cookies and site data cleared, Enhanced protection off, and Troubleshooting Mode off. Everything possible that can be done.

If banks don't want to make their websites usable with any browser other than Google Chrome, I can hate that, but I don't have a choice. I've used and recommended Firefox from its beginnings, but now I will have to give it up.

Maybe there is an easy way to keep everything synchronized between Firefox and Google Chrome so I can use one or the other in different situations, but it is frustrating for that to be necessary. There are other websites that I've encountered that have problems working with Firefox, but they were not necessary websites to use.

I recently changed to Firefox as my default web browser. I cannot prevent shortcuts from populating the browser when I visit sites. The sites add their shortcut no matter what.

I tried changing "settings > home" to not save shortcuts, which works. But even if I PIN those shortcuts I want to keep, they still get deleted. How do I fix this?

Dell desktop running Mint Mate 22. Bookmarks missing about 50% of bootups. Saved bookmarks to both HTML and JSON during an occasion they did appear, when they next were missing attempted to restore them via Library pop-up (Manage bookmarks). I could not determine a path to direct the system to either locally saved file. In Library, selected Restore, which then asks me to choose file, but none of the data fields accepted or acted upon input. re-installed Firefox but same result. Then clicked on the saved HTML file, multiple screens flashed on the display, with multiple items in the tray. The final result was the bookmarks were all displayed as expected, but since the problem has been inconsistent, unknown whether they will display on future bootups.

Wish to have guidance on using the Library pop-up to restore saved bookmarks when they are missing. Perhaps some knowledgeable user could post a step-by-step through the restore process.

When using Outlook, some emails drop out and the message below is displayed.

It only happens in Firefox, not other browsers.

How do I stop this happening?