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one website login problem

I have just installed V.100 and have come across a small problem. I can't sign into 'The Canberra Times' site. The option to sign in is missing from their home page. It i… (xem thêm)

I have just installed V.100 and have come across a small problem. I can't sign into 'The Canberra Times' site. The option to sign in is missing from their home page. It is there using MS Edge or Chrome and I can login to the site on those two browsers. This does not seem to be a problem with other websites that I have tried since the new version!

I can't even begin to imagine what might be going on with a situation like this! Thanks.

Đã được hỏi bởi john.kelly11 6 ngày trước

Đã được trả lời bởi jth 6 ngày trước

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Transferring Passwords form Firefox 45.9.0 to 70.0.1

Without using Sync, what is the easiest way to transfer my Firefox passwords from my old Mac (running OS X 10.6.8) to a new Mac (running 10.15.1)? Is it as simple as movi… (xem thêm)

Without using Sync, what is the easiest way to transfer my Firefox passwords from my old Mac (running OS X 10.6.8) to a new Mac (running 10.15.1)?

Is it as simple as moving the old logins.json and key3.db files from the old Firefox Profile folder to the new Firefox Profile folder?

Can I copy the old Firefox Profiles folder and replace the Profile folder in the new Mac with a copy (to get all my bookmarks & passwords)?

Đã được hỏi bởi Bart 2 năm trước

Đã được trả lời bởi cor-el 2 năm trước

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All bookmarks lost after update. Restoring bookmarks not working.

Firefox asked me to update every time I opened it. Downloading and installing firefox, always said udating didn't work, download firefox upate now. Tried dozens of times.… (xem thêm)

Firefox asked me to update every time I opened it. Downloading and installing firefox, always said udating didn't work, download firefox upate now. Tried dozens of times. Then said needed to go to new firefox, did that, had to create account, did that, now have lost all the bookmarks. Tried selfhelp to restore bookmarks, incomplete instructions or not working. I would really, really like all my bookmarks back. Thanks for your help, Jane.

Đã được hỏi bởi angusangus 2 năm trước

Đã được trả lời bởi Scribe 2 năm trước

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Profile migration won't work

I've tried for 3 hours now simply to migrate my win7 profile to win10. Using the mozilla guide i get to a point where i open firefox and all is great. Bookmarks etc all s… (xem thêm)

I've tried for 3 hours now simply to migrate my win7 profile to win10. Using the mozilla guide i get to a point where i open firefox and all is great. Bookmarks etc all successfully show. But then if i close fiefox and open it again, in the top left-hand corner in red i just get

Please tell me what i'm doing wrong!

Đã được hỏi bởi autolycus 2 năm trước

Đã được trả lời bởi autolycus 2 năm trước

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Can't install firefox browser on windows 10

I've been using Firefox for years but this morning it stopped working. the little firefox button just kept moving left-right and never found the page. Eventually I gave u… (xem thêm)

I've been using Firefox for years but this morning it stopped working. the little firefox button just kept moving left-right and never found the page. Eventually I gave up and uninstalled firefox but when I tried to reinstall it, it states that firefox was previously installed and allows me to reinstall. when I do that it always gives an error message that it was unsuccessful.

Đã được hỏi bởi hillstrom0036 2 năm trước

Đã được trả lời bởi jscher2000 - Support Volunteer 2 năm trước

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Lost bookmarks

Hi. Just got a new hard drive. I have lost all of my bookmarks and can't figure out how to get them back. I have tried the Help instructions, without success. Thanks! … (xem thêm)

Hi. Just got a new hard drive. I have lost all of my bookmarks and can't figure out how to get them back. I have tried the Help instructions, without success. Thanks!

Đã được hỏi bởi karen9093 2 năm trước

Đã được trả lời bởi cor-el 2 năm trước

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When I start to type an address in the URL bar, I get a drop down search box directly below the url/address bar. I do not want this

I had this problem 2 years ago and somebody helped me fix it as follows: (1) In a new tab, type or paste about:config in the address bar and press Enter/Return. (2) In th… (xem thêm)

I had this problem 2 years ago and somebody helped me fix it as follows:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. (2) In the search box above the list, type or paste URLB and pause while the list is filtered (3) Double-click the browser.urlbar.autocomplete.enabled preference to switch the value from true to false

HOWEVER --- I don't seem to have browser.urlbar.autocomplete.enabled in my new version 74.0. What happened to it? Does it have a new name now?

Note that I tried in Options / Preferences / Search

    I unchecked "Show search suggestions in location bar results

In Options / Preferences / Privacy

   I uncheck each of the boxes in the Location Bar section (History, Bookmarks, Open tabs).

Đã được hỏi bởi dmcentee 2 năm trước

Đã được trả lời bởi McCoy 2 năm trước

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After Firefox update, when opening an ebay item from the search list all photos & text go to the left side, layout not normal

A day ago I did the Firefox update to 75.0. Since then I have had trouble viewing ebay items. After you do a ebay search a list of items show up. When you open an item… (xem thêm)

A day ago I did the Firefox update to 75.0. Since then I have had trouble viewing ebay items. After you do a ebay search a list of items show up. When you open an item from a search list, you get a photo of the item usually on the left side and a description below the photo item. However, below and after the description everything including other seller photos and text are on the left side of the page. Normally they are across the page from the left side to right side. But now the layout is all on the left side. Everything is against the left side only and very hard to read. For many years I have never run into this problem before. I signed off and restarted Ebay with same problem. Looked at my son's computer and the ebay layout looked correct like like mine use to. I also opened up my google chrome browser and signed onto ebay. The ebay photos and text were correctly located on the page. So it appears that the recent update to firefox will not display the correct layout format in ebay. Can I download to the previous version of firefox? I 'm using latest Firefox browser 75.0 and running Windows 10. I attached a screen shot photo.

Đã được hỏi bởi glennsaddress 2 năm trước

Đã được trả lời bởi jscher2000 - Support Volunteer 2 năm trước

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Is it possible to convert old login files?

On my old computer, it seems I did not set up a Mozilla account. I have saved the logins.json and key3.db and saved them online. The most recent version of Firefox does n… (xem thêm)

On my old computer, it seems I did not set up a Mozilla account. I have saved the logins.json and key3.db and saved them online. The most recent version of Firefox does not use the key3 file. Is there anyway to convert these files so they can be read by the current Firefox? Or failing that, plaintext?

Đã được hỏi bởi PoliteUser 2 năm trước

Đã được trả lời bởi cor-el 2 năm trước

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How to migrate profiles when upgrading from one ESR minor version to another, e.g. from ESR 68.x to ESR 68.y?

We currently would like to upgrade our centrally installed Firefox ESR version and would like users to keep their settings and be disrupted minimally. Specifically we wou… (xem thêm)

We currently would like to upgrade our centrally installed Firefox ESR version and would like users to keep their settings and be disrupted minimally. Specifically we would like to upgrade from 68.4.2 to the current 68.8.

I am aware that as of Firefox 67 a dedicated profile version is used for each Firefox version (https://support.mozilla.org/en-US/kb/dedicated-profiles-firefox-installation).

I had assumed that as it is only a minor upgrade of the same ESR version a new profile would not be necessary, however it creates a new empty profile by default.

The suggested solution to use Firefox Sync is not an option as creating Firefox Sync accounts for all our users would even be more overhead.

Is it indended behaviour that new profiles are created for the same ESR (major) version? Is there a simple way to migrate existing profiles?

Thanks.

Đã được hỏi bởi junk-code 2 năm trước

Đã được trả lời bởi junk-code 1 năm trước

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Profile info I copied from old version to new doesn't appear to have updated.

This evening, I was prompted to update to the latest version of Firefox, so I went ahead with it. I wasn't expecting it to create an entirely new install, rather than ove… (xem thêm)

This evening, I was prompted to update to the latest version of Firefox, so I went ahead with it. I wasn't expecting it to create an entirely new install, rather than overlaying the current one. I went ahead with the instructions to copy info from my old profile to the new, but when I close the new browser and relaunch, none of my old info (bookmarks, open tabs, etc.) is there. I had copied all the files listed in the article.

The old install was to the C: drive. I did not have enough space on C:, so I installed the new to D:. Looks like, in spite of that, the profile files went to the usual location on C:. I don't know if that is the issue or not, but I need some help figuring this out. Grateful for any guidance you can offer.

Jay Tucker

Đã được hỏi bởi bufo0892 1 năm trước

Đã được trả lời bởi bufo0892 1 năm trước

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How do I uninstall multiple older versions of Firefox?

I've tried multiple ways to uninstall old Firefox versions. There are five showing 59.0.2, 59.0.3, 60.0.1, 61.0, 62.0.2, and the current active version 76.0.1 all are 64-… (xem thêm)

I've tried multiple ways to uninstall old Firefox versions. There are five showing 59.0.2, 59.0.3, 60.0.1, 61.0, 62.0.2, and the current active version 76.0.1 all are 64-bit. Simply clicking or right-clicking on the application name and choosing to uninstall doesn't work.

Actually logged on as Administrator (not Run As...). From Settings, Apps, Apps & Features, click Mozilla Firefox 59.0.2 (x64 en-US), click uninstall, error called "kernel32::GetLongPathNameW9w R8, w .R7, i 1024)i .R6\uninstall\helper.exe" and below that a message "This file does not have an app associated with it for performing this action. Please install an app or, if one is already installed, create an association in the Default Apps Settings page."

Again, actually logged on as Administrator (not Run As...). I go to Control Panel, right-click an old version, message"You do not have sufficient access to uninstall Mozilla Firefox 59.0.2 (x64 en-US). Please contact your system administrator"

As Admin Powershell command: Get-WmiObject -Class Win32_Product | Select-Object -Property Name . But it would not show any Mozilla applications installed.

Đã được hỏi bởi dghughes 1 năm trước

Đã được trả lời bởi cor-el 1 năm trước

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I use Mozilla products Firefox and Thunderbird. When on any website I click on an e-mail adres, it does not open in Thunderbird. How solve it ?

For years I use Mozilla products Firefox and Thunderbird with great satisfaction. Recently I installed both on a new windows 10 laptop. When being on any given website I… (xem thêm)

For years I use Mozilla products Firefox and Thunderbird with great satisfaction. Recently I installed both on a new windows 10 laptop. When being on any given website I click on an e-mail adress, it does not open in Thunderbird. Instead I obtain a popup window with several options, but not Thunderbird. How do I solve this ? Thank you.

Đã được hỏi bởi roger.verlinden2 1 năm trước

Đã được trả lời bởi Tommy 1 năm trước

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Firefox icon disappears when I shut down computer

I've installed Firefox on my MacBook Air laptop, but every time I turn off my computer, the icon to access Firefox disappears from my shortcuts bar and I have to go back … (xem thêm)

I've installed Firefox on my MacBook Air laptop, but every time I turn off my computer, the icon to access Firefox disappears from my shortcuts bar and I have to go back to my downloads folder, double click on the "Firefox 75.0.dmg" file and re-install Firefox. Meanwhile, all my bookmarks on Firefox are lost and have to start everything anew like a new customer each day. My membership email is the only thing that is retained therefore day-to-day. I've checked the settings and have even made Firefox my default browser but that hasn't helped. I should add that I also have Express VPN. When I add Firefox to the ExpressVPN's shortcuts, again it stays there only until I turn off the computer. Meanwhile, Google Chrome and my email icons remain on the VPN startup window and don't go away as does Firefox. Jacob

Đã được hỏi bởi HAAvedissian 1 năm trước

Đã được trả lời bởi Shashank Shekhar 1 năm trước

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Firefox is Broken

Firefox brower is not playing videos properly. duplicate. see https://support.mozilla.org/en-US/questions/1287469 … (xem thêm)

Firefox brower is not playing videos properly.

duplicate. see https://support.mozilla.org/en-US/questions/1287469

Đã được hỏi bởi Chandrakant 1 năm trước

Trả lời lần cuối bởi jscher2000 - Support Volunteer 1 năm trước

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Firefox loads, runs, but will not open web sites

Firefox loads, runs, but will not open web sites. I have uninstalled and reinstalled several times. At one point I got when during installation, I got error "The code … (xem thêm)

Firefox loads, runs, but will not open web sites. I have uninstalled and reinstalled several times.

At one point I got when during installation, I got error

"The code execution cannot proceed because VCRuntime140...1.dll was not found. Reinstalling the program may fix this problem."

I reinstalled runtime dll from microsoft web site.

Now after firefox installation, Firefox opens but simply will not download any web sites. All other browsers do with no problem. However, I prefer firefox and would like to get this problem fixed.

Đã được hỏi bởi dietersims 1 năm trước

Đã được trả lời bởi FredMcD 1 năm trước

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Windows 10 Pro won't allow installation of Firefox

I want to use Firefox as my default browser and have it installed on my laptop. My current default browser is Chrome. When I click on Firefox in the start menu, the user … (xem thêm)

I want to use Firefox as my default browser and have it installed on my laptop. My current default browser is Chrome. When I click on Firefox in the start menu, the user account control window pops up and asks if I want to allow Firefox to make changes to my computer. Click yes, and it just continues to ask if I want to make changes but never opens.

I am running Windows 10 Pro which was recently upgraded from Windows 7 Pro.

Any help would be appreciated. Thanks.

Đã được hỏi bởi gio20 1 năm trước

Đã được trả lời bởi cor-el 1 năm trước

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Firefox browser

When downloading a file I always have to open it from the browser, unless it will appear as damaged. For example, after downloading a document "Study.doc" and NOT opening… (xem thêm)

When downloading a file I always have to open it from the browser, unless it will appear as damaged. For example, after downloading a document "Study.doc" and NOT opening it from Firefox I always have two files in the Downloads folder — "Study.doc" which size is 0 kb and "Study.doc.part" which is exactly the size of the document. Therefore I cannot move it without first opening it even if I don't want to.

Đã được hỏi bởi west2best 1 năm trước

Đã được trả lời bởi cor-el 1 năm trước