Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Since yesterday mozilla has been freezing my laptop, it won't even let me uninstall it. Evertime I click on a bookmark it freezes right up. Can't even uninstall

  • 1 trả lời
  • 1 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi kensnfla

more options

The details are in my question. I can not use Mozilla at all. I open the web browser and as soon as I click on any saved book mark my whole pc freezes. I have to hold the start up button to shut it down (and that is not good for my laptop). I tried to uninstall and it will not, keeps freezing. Tried to open in safe mode and if freezes again. I've used Mozilla for probably 6 years can you please suggest something to fix this or I will have to use another browser. Thanks

The details are in my question. I can not use Mozilla at all. I open the web browser and as soon as I click on any saved book mark my whole pc freezes. I have to hold the start up button to shut it down (and that is not good for my laptop). I tried to uninstall and it will not, keeps freezing. Tried to open in safe mode and if freezes again. I've used Mozilla for probably 6 years can you please suggest something to fix this or I will have to use another browser. Thanks

Tất cả các câu trả lời (1)

more options

If you recently did a windows update then do a system restore and see if when you restore it works if than uninstall mozilla do your windows update and reinstall mozilla that should fix the problem.