Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

newINo matter how many APPs I add I( cannot dl Utube. I gfet the same error message. I am sure others have had the same problem. Is there an easy fix?

  • 4 trả lời
  • 1 gặp vấn đề này
  • 8 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

more options

sometimes its a flash player problem other time a shockwave issue . I dont know. The fix proposed by Mozilla is not understandable to me . Sometimes the Utube videos work but most of the time they stop and an error message appears

sometimes its a flash player problem other time a shockwave issue . I dont know. The fix proposed by Mozilla is not understandable to me . Sometimes the Utube videos work but most of the time they stop and an error message appears

Tất cả các câu trả lời (4)

more options

What error message do you get?

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.

more options

I tried but I guess I cant follow directions. It just says an error has occured . Learn More. I did try to learn more but I have the latest Flash Player and none of the other fixes seem to apply.

more options

I tried but I guess I cant follow directions. The Utube videio starts the an erro message appears. I tied the fixes and I do have the latest Flash Player and none of the other fixes seem to apply.

more options

You can try these steps in case of issues with web pages:

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.