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I set a log-in for the add-ons and never recieved an email, and now I cannot use that email to make a log-in. Can you delete it so I can retry?

  • 1 trả lời
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  • Trả lời mới nhất được viết bởi John99

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My email I use is ..... (edited out ~J99) but I did not receive an email to register it. this one is an old one I plan to get rid of. Are you able to delete my account attempt so I can try again with mynew email?

My email I use is <!--sarah.tracey87@outlook.com,--> ..... <sub>(edited out ~J99)</sub> but I did not receive an email to register it. this one is an old one I plan to get rid of. Are you able to delete my account attempt so I can try again with mynew email?

Được chỉnh sửa bởi John99 vào

Giải pháp được chọn

Hi Sarah,

I have edited out the email address. That is not shown in your profile and so possibly you do not intend it to be displayed in a public and web searched forum.

You will be able to change your email address yourself in your profile settings use this link whilst you are logged in

The settings include a tick box for

Make my email public: [ ]

Does that solve your problem ?

Personally I have not yet tried the new registration workflow but as it is now based on Persona it may not send you an email from support.mozilla.org

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Giải pháp được chọn

Hi Sarah,

I have edited out the email address. That is not shown in your profile and so possibly you do not intend it to be displayed in a public and web searched forum.

You will be able to change your email address yourself in your profile settings use this link whilst you are logged in

The settings include a tick box for

Make my email public: [ ]

Does that solve your problem ?

Personally I have not yet tried the new registration workflow but as it is now based on Persona it may not send you an email from support.mozilla.org