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I downloaded teh what i thought was a new version since it keep flipping popping up whenever i am on the internet and NOW that stupid AOL toolbar will not go ar

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I downloaded what I thought was a new version since it keeps flipping popping up whenever I tried to get on the Internet and NOW that stupid AOL toolbar will not go away.

I've tried everything --even customizing and can't get rid of it.  I have used Mozilla for over 10 years--I was one of the first ones and now I hate this and hate that I can't call someone.
I downloaded what I thought was a new version since it keeps flipping popping up whenever I tried to get on the Internet and NOW that stupid AOL toolbar will not go away. I've tried everything --even customizing and can't get rid of it. I have used Mozilla for over 10 years--I was one of the first ones and now I hate this and hate that I can't call someone.

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Please do the following:

Update to Firefox 18.0.1 (you are quite a few versions behind) Update Firefox to the latest release

Then Reset Firefox Refresh Firefox - reset add-ons and settings