Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Picture resolution problems

  • 1 trả lời
  • 1 gặp vấn đề này
  • 4 lượt xem
  • Trả lời mới nhất được viết bởi user633449

more options

We have two computers in the home, one faster and better than the other. The slower one will receive web videos at full 1080, but the faster one will receive at only 360. I've done a test on one particular website video here to ensure a proper apples for apples comparison. Can you tell me why this is, and how to get the 1080 result on the better computer. Many thanks

We have two computers in the home, one faster and better than the other. The slower one will receive web videos at full 1080, but the faster one will receive at only 360. I've done a test on one particular website video here to ensure a proper apples for apples comparison. Can you tell me why this is, and how to get the 1080 result on the better computer. Many thanks

Giải pháp được chọn

There are so many variables here that this could be alot of work and most likely isn't a Firefox issue. But, you can try the following:

  • Are both computers connected to the internet in the same way? Are both using wired or wireless, or is one wired and the other wireless? If they are both Wireless is one further from the router than the other?
  • Do both computers run the same security software with the same updates and settings? If not, double-check that.
  • On the troublesome computer, check that all your software (Windows, Flash, Java, Firefox, etc.) is fully up to date (you might have to check a few times)
  • Try to restart your router just to double-check.
  • Also make sure you test with a Fresh Firefox profile. Profile Manager - Create, remove or switch Firefox profiles
Đọc câu trả lời này trong ngữ cảnh 👍 0

Tất cả các câu trả lời (1)

more options

Giải pháp được chọn

There are so many variables here that this could be alot of work and most likely isn't a Firefox issue. But, you can try the following:

  • Are both computers connected to the internet in the same way? Are both using wired or wireless, or is one wired and the other wireless? If they are both Wireless is one further from the router than the other?
  • Do both computers run the same security software with the same updates and settings? If not, double-check that.
  • On the troublesome computer, check that all your software (Windows, Flash, Java, Firefox, etc.) is fully up to date (you might have to check a few times)
  • Try to restart your router just to double-check.
  • Also make sure you test with a Fresh Firefox profile. Profile Manager - Create, remove or switch Firefox profiles