Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

I just upgraded to 10...and now links and buttons black out when my cursor moves over them, and my entire window goes black whenever I scroll.

  • 1 trả lời
  • 3 gặp vấn đề này
  • 8 lượt xem
  • Trả lời mới nhất được viết bởi Matt_G

more options

I just upgraded to Firefox 10 and had to go back to 3.6 because 10 doesn't seem to work on my computer. I have a windows 7 pc. After upgrading, whenever I moved my cursor over a button or link, that link blanks out or a black bock appears over it. Additionally, whenever I try to scroll, the entire window goes black until I stop scrolling.

I just upgraded to Firefox 10 and had to go back to 3.6 because 10 doesn't seem to work on my computer. I have a windows 7 pc. After upgrading, whenever I moved my cursor over a button or link, that link blanks out or a black bock appears over it. Additionally, whenever I try to scroll, the entire window goes black until I stop scrolling.

Giải pháp được chọn

Hi Nester88,

I'd try starting Firefox in Diagnose Firefox issues using Troubleshoot Mode. If you don't have the issue while all of your add-ons, extensions, and themes are disabled, you can try adding them back in one by one until you find the culprit.

Hopefully this helps!

Đọc câu trả lời này trong ngữ cảnh 👍 0

Tất cả các câu trả lời (1)

more options

Giải pháp được chọn

Hi Nester88,

I'd try starting Firefox in Diagnose Firefox issues using Troubleshoot Mode. If you don't have the issue while all of your add-ons, extensions, and themes are disabled, you can try adding them back in one by one until you find the culprit.

Hopefully this helps!