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For the past week or so, when I have more than one window open in firefox, the pages jump back and forth between the open windows by themselves. This does not happen when I use tabs instead of windows however.

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  • Trả lời mới nhất được viết bởi cor-el

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window 1: gmail (example only) window 2: facebook for some company (example only) I will be looking at my email and suddenly the screen changes over to the facebook for say P&G as an example. If I have tab1 as gmail, tab2 as P&G facebook, it will not happen. And it only is happening in Mozilla Firefox. When I use IE, it's fine.

window 1: gmail (example only) window 2: facebook for some company (example only) I will be looking at my email and suddenly the screen changes over to the facebook for say P&G as an example. If I have tab1 as gmail, tab2 as P&G facebook, it will not happen. And it only is happening in Mozilla Firefox. When I use IE, it's fine.

Giải pháp được chọn

Which Windows platform shouldn't make much difference. The screenshot may look as coming from an older Windows version, but the basics should be the same.


If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

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When I went into Safe Mode the problem went away. However, I have Windows7 and don't know how to check the extensions/hardware. All of the support links seem to be for Windows XP.

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Okay, I think my problem is fixed. I had to uncheck the "use hardware acceleration when available" option. Thank you so much for all your help.

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Giải pháp được chọn

Which Windows platform shouldn't make much difference. The screenshot may look as coming from an older Windows version, but the basics should be the same.


If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")