Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

My "back" button does not work after maybe 5 sites. Concurrent with that is, the url stops changing as I change sites. How to fix?

  • 9 trả lời
  • 10 gặp vấn đề này
  • 3 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

more options

when i'm on a site and i want to go back a page, the "back" button on upper left is dimmed out--and the url shows a previous site that i've been on. the only way to get the current url is to click on the icon next to it on the navigation bar.

when i'm on a site and i want to go back a page, the "back" button on upper left is dimmed out--and the url shows a previous site that i've been on. the only way to get the current url is to click on the icon next to it on the navigation bar.

Tất cả các câu trả lời (9)

more options

This issue can be caused by an extension that isn't working properly.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).

  • Don't make any changes on the Safe mode start window.

See:

more options

i'm sorry but i'm not very tech-literate. how do i start firefox in SAFE MODE? and can you give me turn-by-turn directions for after that?

btw, i don't know what add-ons are anyway...

thank you!

more options

You can read the Knowledge Base article about Safe mode (this is a link). You can either use Help > Restart with Add-ons Disabled or hold down the Shift key while double clicking the Firefox desktop shortcut.

Add-ons are extensions that you can use to give Firefox extra features.

See https://support.mozilla.com/kb/Customizing+Firefox+with+add-ons

Được chỉnh sửa bởi cor-el vào

more options

well, this worked for awhile but the problem has recurred. this is very frustrating as i'm a journalist and visit many sites per day. yesterday i was typing data into a very long online job application. in my excitement, i forgot to open a new tab to go to another site. because of this problem, the previous URL didn't appear in the navigation box, i was unable to click back, and as a result, all the data i had typed into the application was lost.

i see that there is a folder on my firefox TROUBLESHOOTING INFORMATION page. can you not diagnose it from the contents of that folder? or is is a firefox design flaw?? i've been using firefox for many years now and this hasn't happened before.

more options

How did you solved it the previous time?

Can you still remember which extension caused it back then?

more options

i followed your instructions as you recommended in the thread above. there was no way to know which extension caused it, or even if it was caused by an extension.

let's assume it was NOT an extension that caused it.

do you have another idea that i can use to solve it?

more options

Did you try Safe mode this time?

In Firefox 4 you can use one of these to start in Safe mode:

  • Help > Restart with Add-ons Disabled
  • Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)
more options

cor-el, can you see this whole thread? if so, you will see that you already recommended SAFE MODE and that i already followed your recommendation with no luck. so i am asking now if you have a DIFFERENT solution to offer.

more options

Yes, I did see it, but I just wanted to make sure that you had tried it once again.

A problem with the file places.sqlite that stores the bookmarks and the history can also cause this.
See: