Hello John. If you press ''PrtScn'' (or the equivalent key) on your keyboard, the currently shown screen should be saved to clipboard (save for some DirectX-specific cases, which shouldn't be the case here at all). Make sure you press it. Some computers may take some time to process the screenshot, so wait a bit until you're sure "it's done". In any case, this is probably a support question for Microsoft, rather than Firefox. Also, you may be interested in installing an extension that takes a screenshot ''solely'' of the website. I recommend [https://addons.mozilla.org/en-US/firefox/addon/1146/ Screengrab], as a functional, feature rich and stable add-on for that kind of screenshooting.

http://www.wikihow.com/Take-a-Screenshot-with-the-Snipping-Tool-in-Vista

* Abduction!: https://addons.mozilla.org/firefox/addon/3408 * FireShot: https://addons.mozilla.org/firefox/addon/5648 * Screenshot Pimp: https://addons.mozilla.org/firefox/addon/12985 * Screengrab: https://addons.mozilla.org/firefox/addon/1146