Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

When composing email in Roadrunner webmail (wi.rr.com), Rich Text Editor does not load. Works in Safari.

  • 2 trả lời
  • 20 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi AnonymousUser

more options

When I am writing an email using Roadrunner webmail, it cannot load Rich Text Editor when using Firefox. However, this feature works when using Safari. I chatted online with Time Warner support who said it is a browser problem. I am using Firefox 3.6.3 and Mac OS 10.6.3. To my knowledge, I have not loaded any unsupported plugins.

URL of affected sites

http://webmail.wi.rr.com/do/mail/message/htmlEditor?l=en-US&v=standard

When I am writing an email using Roadrunner webmail, it cannot load Rich Text Editor when using Firefox. However, this feature works when using Safari. I chatted online with Time Warner support who said it is a browser problem. I am using Firefox 3.6.3 and Mac OS 10.6.3. To my knowledge, I have not loaded any unsupported plugins. == URL of affected sites == http://webmail.wi.rr.com/do/mail/message/htmlEditor?l=en-US&v=standard

Tất cả các câu trả lời (2)

more options

What is the answer? I was able to use it before the latest Firefox download.

more options

I eventually got Rich Text Editor to work; however it loaded VERY slowly-like almost one minute to load.

I stopped using Roadrunner mail in general because of a number of other issues that made it very cumbersome to use. I went to Yahoo mail and have not had any issues.