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Logitech Surround Sound | Firefox

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So with Google becoming an increasingly terrible company over the years I once again decided to try to move away from chromium based browsers and over to Firefox, but I'm still having the same problem as I did when I first tried. I have since found the source of the problem, or rather a more exact explanation of what is going on, but I still can not find a solution. Basically when I compare the audio of the same YouTube video while logged into the same account with the same settings the audio quality on chromium browsers seems better. After some testing I figured out that it has to do with Logitech's G Hub surround sound option. Using Logitech's surround sound on headsets that support it, the Pro X2 in my case, will change the audio quality by quite a lot, in my opinion it sounds better. The problem is that this change doesn't seem to have an effect when using Firefox.

Is this a known issue and if yes, is there a solution?

So with Google becoming an increasingly terrible company over the years I once again decided to try to move away from chromium based browsers and over to Firefox, but I'm still having the same problem as I did when I first tried. I have since found the source of the problem, or rather a more exact explanation of what is going on, but I still can not find a solution. Basically when I compare the audio of the same YouTube video while logged into the same account with the same settings the audio quality on chromium browsers seems better. After some testing I figured out that it has to do with Logitech's G Hub surround sound option. Using Logitech's surround sound on headsets that support it, the Pro X2 in my case, will change the audio quality by quite a lot, in my opinion it sounds better. The problem is that this change doesn't seem to have an effect when using Firefox. Is this a known issue and if yes, is there a solution?

Tất cả các câu trả lời (4)

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I don't think I have a way to test this.

Could you compare the audio information on the Stats for Nerds panel on the two browsers? This is available when you right-click the player during playback. It's possible that Chromium-based browsers advertise support for a larger set of audio encodings, so the one YouTube sends to Firefox is different/inferior.

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jscher2000 - Support Volunteer said

I don't think I have a way to test this. Could you compare the audio information on the Stats for Nerds panel on the two browsers? This is available when you right-click the player during playback. It's possible that Chromium-based browsers advertise support for a larger set of audio encodings, so the one YouTube sends to Firefox is different/inferior.

There are a handful of differences, though I'm not entirely sure what some of these mean, maybe you can make more sense of it.

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Thank you for checking that. The CODECs look the same, so the difference must be somewhere else.

How do you toggle the sound setting for the headphones. Is it through a control panel outside the browser or through an add-on or some other way?

A Reddit thread mentioned another test site to confirm whether it's a YouTube issue or a Firefox issue: https://www.reddit.com/r/firefox/comments/18cgmfg/is_there_a_way_to_get_surround_sound_working_on/

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jscher2000 - Support Volunteer said

Thank you for checking that. The CODECs look the same, so the difference must be somewhere else. How do you toggle the sound setting for the headphones. Is it through a control panel outside the browser or through an add-on or some other way? A Reddit thread mentioned another test site to confirm whether it's a YouTube issue or a Firefox issue: https://www.reddit.com/r/firefox/comments/18cgmfg/is_there_a_way_to_get_surround_sound_working_on/

Logitech has it's own desktop application for the surround sound feature, it's called G HUB. When toggling off the feature the two browsers sound identical, but with the feature turned on, chromium browsers provide the better sound quality, while Firefox remains unchanged.

The website mentioned in the reddit post interestingly provides the same audio quality with the featured turned on-

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