You can check for issues with Total Cookie Protection. *https://support.mozilla.org/en-US/kb/total-cookie-protection-and-website-breakage-faq *https://support.mozilla.org/en-US/kb/introducing-total-cookie-protection-standard-mode ---- If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin), always make sure such extensions do not block content. *make sure your extensions and filters are updated to the latest version *https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems <hr> You can try these steps in case of issues with webpages: You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files. *hold down the Shift key and left-click the Reload button *press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux) *press "Command + Shift + R" (Mac) Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings), click the padlock icon (Clear cookies and site data) for the domain in the selected tab. "Remove the Cookies" for websites that cause problems: *Settings -> Privacy & Security<br>Cookies and Site Data: "Manage Data" "Clear the Cache": *Settings -> Privacy & Security<br>Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear *https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox *https://support.mozilla.org/en-US/kb/how-clear-firefox-cache Start Firefox in <b>Troubleshoot Mode</b> to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if <b>hardware acceleration</b> or if <b>userChrome.css/userContent.css</b> is causing the problem. *switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes *do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window *https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode *https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems You can check for issues with Enhanced Tracking Protection. Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content. *click the shield icon for more detail and possibly disable the protection You can check the Web Console for relevant-looking messages like blocked content. *https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop *https://support.mozilla.org/en-US/kb/total-cookie-protection-and-website-breakage-faq *https://support.mozilla.org/en-US/kb/trackers-and-scripts-firefox-blocks-enhanced-track

To me it is useless to try the above especially since I have checked never remember history and most of all it was working before the update. It has to be something in that update. I have one computer that i did not do the update and I can log into Amex with my username and password. My second laptop is using firefox 123.0. Therefore the issue is with the update. Donna

'''Windows version home or pro?''' If pro, try the VM or Sandbox option in Windows to test. https://www.howtogeek.com/399290/how-to-use-windows-10s-new-sandbox-to-safely-test-apps/ I closed my account some time ago, but can still login. see screenshot