Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

won't load new pages

  • 2 trả lời
  • 0 gặp vấn đề này
  • 3 lượt xem
  • Trả lời mới nhất được viết bởi crates100

more options

About once a day, my latest Firefox x64 (under latest Win x64) stops being able to load content in new tabs. Content in existing tabs continues working. I usually have 15-50 tabs open, but I haven't been able to connect the problem to any particular action/state in/on my Firefox instance. My Chrome (which I also always have open) doesn't have this problem. My PC's internet access, in general, continues to function normally, i.e. I haven't been able to detect any other problems which "happen at the same time." My cybersecurity tools include (paid) Kaspersky Internet Security, (paid) MBAM, and a SentinelOne agent.

This problem started happening maybe 3mo ago, and has continued across several Firefox updates (and several Patch Tuesdays / Windows restarts).

Restarting Firefox always solves this problem (until the problem next recurs), so it's not, you know, catastrophic, but it seems like it might be something you want to know / do something about.

Let me know if/when/what further diagnostic information I could provide.

About once a day, my latest Firefox x64 (under latest Win x64) stops being able to load content in new tabs. Content in existing tabs continues working. I usually have 15-50 tabs open, but I haven't been able to connect the problem to any particular action/state in/on my Firefox instance. My Chrome (which I also always have open) doesn't have this problem. My PC's internet access, in general, continues to function normally, i.e. I haven't been able to detect any other problems which "happen at the same time." My cybersecurity tools include (paid) Kaspersky Internet Security, (paid) MBAM, and a SentinelOne agent. This problem started happening maybe 3mo ago, and has continued across several Firefox updates (and several Patch Tuesdays / Windows restarts). Restarting Firefox always solves this problem (until the problem next recurs), so it's not, you know, catastrophic, but it seems like it might be something you want to know / do something about. Let me know if/when/what further diagnostic information I could provide.

Tất cả các câu trả lời (2)

more options

Does it still happen in Troubleshoot Mode?

Kaspersky can cause performance issues if you have "Inject script into web traffic to interact with web pages" enabled and don't have the companion browser extension installed.

Hữu ích?

more options

Besides not installing/using any of Kaspersky's browser extensions, "inject script into web traffic" isn't enabled.

I haven't tried Troubleshoot Mode. I'll give it a try and report back the answer to your question.

Hữu ích?

Đặt một câu hỏi

Bạn phải đăng nhập vào tài khoản của bạn để trả lời bài viết. Vui lòng bắt đầu một câu hỏi mới, nếu bạn chưa có tài khoản.