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Printing problem

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  • Trả lời mới nhất được viết bởi jterrein

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Hello, I hope you can help me. I am trying to print from my email. I use windows 10. two different computers, two different printers, same issue. If I try to print an itinerary or anything that contains an image it does not print the image and only parts of the text. If i do it in chrome or edge it works fine. I am attaching an example with an Strava email. The first two pages are from firefox. the second two are from chrome. Even if I scale down the size in firefox, the image of the map does not appear. I print from the small icon to print within the mail, as it should be done. I tried most of what i know, and this is a firefox issue. Can you please help? many thanks and regards jean

Hello, I hope you can help me. I am trying to print from my email. I use windows 10. two different computers, two different printers, same issue. If I try to print an itinerary or anything that contains an image it does not print the image and only parts of the text. If i do it in chrome or edge it works fine. I am attaching an example with an Strava email. The first two pages are from firefox. the second two are from chrome. Even if I scale down the size in firefox, the image of the map does not appear. I print from the small icon to print within the mail, as it should be done. I tried most of what i know, and this is a firefox issue. Can you please help? many thanks and regards jean
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Tất cả các câu trả lời (2)

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Hi Jean, it is interesting that the part of the image that continues on the second page looks normal. This makes me think Firefox is a bit confused about the page content on the first page for some reason. I have seen print bugs in the past where a number of blank pages would appear in a printout, and I can't recall that there is a quick workaround for that.

By the way, does it work any better if you change the "Destination" from your actual printer to "Save to PDF"? Sometimes this will generate a different view than what Firefox sends to your printer, other times, it's the same.

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Dropa and JSCHER2000, Many thanks for you reply, but nothing worked. Tried in private mode...the same. Tried to save it as pdf and as a web page, and webpage html and nothing. It does this also with orbitz itineraries for example, if you don t use strava. So not yet a solution.