Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Printing problem

  • 2 trả lời
  • 0 gặp vấn đề này
  • 29 lượt xem
  • Trả lời mới nhất được viết bởi jterrein

more options

Hello, I hope you can help me. I am trying to print from my email. I use windows 10. two different computers, two different printers, same issue. If I try to print an itinerary or anything that contains an image it does not print the image and only parts of the text. If i do it in chrome or edge it works fine. I am attaching an example with an Strava email. The first two pages are from firefox. the second two are from chrome. Even if I scale down the size in firefox, the image of the map does not appear. I print from the small icon to print within the mail, as it should be done. I tried most of what i know, and this is a firefox issue. Can you please help? many thanks and regards jean

Hello, I hope you can help me. I am trying to print from my email. I use windows 10. two different computers, two different printers, same issue. If I try to print an itinerary or anything that contains an image it does not print the image and only parts of the text. If i do it in chrome or edge it works fine. I am attaching an example with an Strava email. The first two pages are from firefox. the second two are from chrome. Even if I scale down the size in firefox, the image of the map does not appear. I print from the small icon to print within the mail, as it should be done. I tried most of what i know, and this is a firefox issue. Can you please help? many thanks and regards jean
Đính kèm ảnh chụp màn hình

Tất cả các câu trả lời (2)

more options

Hi Jean, it is interesting that the part of the image that continues on the second page looks normal. This makes me think Firefox is a bit confused about the page content on the first page for some reason. I have seen print bugs in the past where a number of blank pages would appear in a printout, and I can't recall that there is a quick workaround for that.

By the way, does it work any better if you change the "Destination" from your actual printer to "Save to PDF"? Sometimes this will generate a different view than what Firefox sends to your printer, other times, it's the same.

more options

Dropa and JSCHER2000, Many thanks for you reply, but nothing worked. Tried in private mode...the same. Tried to save it as pdf and as a web page, and webpage html and nothing. It does this also with orbitz itineraries for example, if you don t use strava. So not yet a solution.