Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Problem logging in to one specific website

  • 1 trả lời
  • 1 gặp vấn đề này
  • 3 lượt xem
  • Trả lời mới nhất được viết bởi FredMcD

more options

Trying to login to The coin supply store website I enter user name and password. Click login button and it appears that the login may work but then it comes back to the login screen. I use lastpass password manager which auto fills user name and password. I tried to manually enter both and have the same result.

If I use Edge or Brave both login with no problem. I have tried safe mode in Firefox, same result. I removed cache and cookies, same result. I refreshed Firefox and tried again, same result. Finally I uninstalled Firefox using Revo uninstaller. I looked for any left over folders and did not find any. Rebooted system, and downloaded Firefox. Performed a clean install of Firefox. Tried to login to website and had the same result. Even though it is only Firefox having the problem I turned off AV and firewall, same result.

I am now using version 99 of Firefox and it still will not login. Any help would be greatly appreciated.

Trying to login to The coin supply store website I enter user name and password. Click login button and it appears that the login may work but then it comes back to the login screen. I use lastpass password manager which auto fills user name and password. I tried to manually enter both and have the same result. If I use Edge or Brave both login with no problem. I have tried safe mode in Firefox, same result. I removed cache and cookies, same result. I refreshed Firefox and tried again, same result. Finally I uninstalled Firefox using Revo uninstaller. I looked for any left over folders and did not find any. Rebooted system, and downloaded Firefox. Performed a clean install of Firefox. Tried to login to website and had the same result. Even though it is only Firefox having the problem I turned off AV and firewall, same result. I am now using version 99 of Firefox and it still will not login. Any help would be greatly appreciated.

Tất cả các câu trả lời (1)

more options

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.