''<p>jscher2000 [[#answer-1481976|said]]</p>'' <blockquote>Could this be relevant? A couple of other users identified Webroot (security software) as blocking 64-bit Firefox 97 -- released today -- from running properly: * https://support.mozilla.org/questions/1367248 * https://support.mozilla.org/questions/1367301 If you are still running an earlier release of Firefox, this would not be your issue. </blockquote> ''<p>bg07901 [[#answer-1482491|said]]</p>'' <blockquote>After consulting with WebRoot, they advised this was a known issue. The fix was to remove and reinstalled the WebRoot application. </blockquote>

Make sure you are not blocking content&#46; https://support&#46;mozilla&#46;org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/ https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection --------------- [https://support&#46;mozilla&#46;org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode Diagnose Firefox issues using Troubleshoot(Safe) Mode] {web link} A small dialog should appear&#46; Click '''Start In Troubleshoot(Safe) Mode''' (not Refresh)&#46; Is the problem still there? Many site issues can be caused by corrupt cookies or cache&#46; '''Warning ! ! ''' This will log you out of sites you're logged in to&#46; You may also lose any settings for that website&#46; * [https://support&#46;mozilla&#46;org/en-US/kb/delete-cookies-remove-info-websites-stored Delete cookies to remove the information websites have stored on your computer] {web link} * [https://support&#46;mozilla&#46;org/en-US/kb/how-clear-firefox-cache How to clear the Firefox cache] {web link}