Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

accuweather subscribers can no longer login

  • 1 trả lời
  • 1 gặp vấn đề này
  • 3 lượt xem
  • Trả lời mới nhất được viết bởi FredMcD

more options

As of today, I'm no longer able to log in to the accuweather website. They tell me: "A new version of Mozilla (Firefox) was released on Tuesday, Jan 11th, and Professional/Premium subscription users are receiving a FAILED LOGIN error when logging in. Until Mozilla resolves the issue with their new version that prevents a successful login, you will need to use a different browser. We apologize for any inconvenience this may cause. If you have any questions regarding the Firefox upgrade, please contact Mozilla Support." Can you resolve this new issue? Thank you. Wendy Tobler

As of today, I'm no longer able to log in to the accuweather website. They tell me: "A new version of Mozilla (Firefox) was released on Tuesday, Jan 11th, and Professional/Premium subscription users are receiving a FAILED LOGIN error when logging in. Until Mozilla resolves the issue with their new version that prevents a successful login, you will need to use a different browser. We apologize for any inconvenience this may cause. If you have any questions regarding the Firefox upgrade, please contact Mozilla Support." Can you resolve this new issue? Thank you. Wendy Tobler

Tất cả các câu trả lời (1)

more options

This could be an issue with the User Agent.


https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox

http://www.howtogeek.com/113439/how-to-change-your-browsers-user-agent-without-installing-any-extensions/


Do you have enabled "Resist Fingerprinting" if you check ‘’’Resist Fingerprinting’’’ on the ‘’’about:config’’’ page as this affects the user agent?


’’’Avast AntiTrack’’’ is also known to cause this issue.