Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

I have a Home Page (https://www.portalbella.com/pages/Cletis/) that I cannot sign into (to edit) in Firefox but I can in Microsoft Edge. Any Ideas?

  • 11 trả lời
  • 1 gặp vấn đề này
  • 17 lượt xem
  • Trả lời mới nhất được viết bởi FredMcD

more options

Portalbella web site use to say use IE9 (which no longer exists). So why can I sign in with Edge but Firefox says invalid ID or Password? I may have to start all over again or just use Edge.

Portalbella web site use to say use IE9 (which no longer exists). So why can I sign in with Edge but Firefox says invalid ID or Password? I may have to start all over again or just use Edge.

Giải pháp được chọn

I went to the website and changed my password. Now it works. Just funny that the other browsers worked with the old password. Thanks for the ideas.

Đọc câu trả lời này trong ngữ cảnh 👍 1

Tất cả các câu trả lời (11)

more options

Are you typing in the password or is it saved in Firefox?

Hữu ích?

more options

Tried both. Firefox fails but Edge and Google Chrome work. Checked the Portalbella.com website but no reply.

Hữu ích?

more options

I would put both username and password into notepad(watch for spaces) and paste them in. Also, show us a full browser screenshot of the error. Cover your personal info.

Hữu ích?

more options

I cannot get pass the code, is this your issue? see screenshot

Được chỉnh sửa bởi jonzn4SUSE vào

Hữu ích?

more options

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Hữu ích?

more options

Giải pháp được chọn

I went to the website and changed my password. Now it works. Just funny that the other browsers worked with the old password. Thanks for the ideas.

Hữu ích?

more options

This site........ Fred, can you get in? I tried safe mode, standard cookies, and turned off ETP, but still cannot get pass that silly code. smh

Hữu ích?

more options

THANK GOD!!!

Hữu ích?

more options

It failed again. looks like it is the website is the issue. http://www.portalbella.com I love the way it works but to change it I have to get a temporary password from them. Then I am supposed to change it to a new password. I do that and it fails again. Thanks for the help guys. If you create a home page you can see why I like it so much. Problem is the creator has not updated it in quite a while.

Hữu ích?

more options

Maybe try a New Private Window.

Hữu ích?

more options

Contact support for the website.

Hữu ích?

Đặt một câu hỏi

Bạn phải đăng nhập vào tài khoản của bạn để trả lời bài viết. Vui lòng bắt đầu một câu hỏi mới, nếu bạn chưa có tài khoản.