Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Unable to sign in to Microsoft account with Firefox

  • 1 trả lời
  • 1 gặp vấn đề này
  • 2 lượt xem
  • Trả lời mới nhất được viết bởi FredMcD

more options

I am unable to sign in to the Microsoft Forum using Firefox. Edge works fine. I get a message about my account not existing (anonymised):


Sorry, but we’re having trouble with signing you in. AADSTS50020: User account '******@yahoo.***' from identity provider 'live.com' does not exist in tenant 'Microsoft Services' and cannot access the application '99adaf47-f643-4c0e-8117-15335c87ebda'(Microsoft Community) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.


Troubleshooting details If you contact your administrator, send this info to them. Copy info to clipboard Copied Request Id: 269a3d29-2f6d-43f6-af76-5ccc8bcd9e01 Correlation Id: 37f9d534-7bfb-4ea5-9fba-b171e0bd8a97 Timestamp: 2021-12-02T19:41:32Z Message: AADSTS50020: User account '******@yahoo.***' from identity provider 'live.com' does not exist in tenant 'Microsoft Services' and cannot access the application '99adaf47-f643-4c0e-8117-15335c87ebda'(Microsoft Community) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account. Flag sign-in errors for review: Enable flagging If you plan on getting help for this problem, enable flagging and try to reproduce the error within 20 minutes. Flagged events make diagnostics available and are raised to admin attention.

Tất cả các câu trả lời (1)

more options

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Hữu ích?

Đặt một câu hỏi

Bạn phải đăng nhập vào tài khoản của bạn để trả lời bài viết. Vui lòng bắt đầu một câu hỏi mới, nếu bạn chưa có tài khoản.