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Webtop error

  • 1 trả lời
  • 1 gặp vấn đề này
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  • Trả lời mới nhất được viết bởi FredMcD

gridsleep
gridsleep
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Each and every time I try to reply to an email received in my Optimum Online account, when sending there is a pop-up (drop down) saying "Webtop error" and nothing else. There is no record of this error in the Mozilla database. I have found little if anything elsewhere. Email can only be replied to by using a different browser, such as Opera. Windows 10 x64. All latest software updates installed.

Upon further search, I find that "webtop error" may be related to Unified Compliance Framework, which sounds Draconian. Further research is proceeding.

Kurt Faasse

Each and every time I try to reply to an email received in my Optimum Online account, when sending there is a pop-up (drop down) saying "Webtop error" and nothing else. There is no record of this error in the Mozilla database. I have found little if anything elsewhere. Email can only be replied to by using a different browser, such as Opera. Windows 10 x64. All latest software updates installed. Upon further search, I find that "webtop error" may be related to Unified Compliance Framework, which sounds Draconian. Further research is proceeding. Kurt Faasse

Được chỉnh sửa bởi gridsleep vào

Giải pháp được chọn

This sounds like a website issue. But try this;

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem,

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

While you are in Troubleshoot(Safe) mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

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FredMcD
FredMcD
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Giải pháp được chọn

This sounds like a website issue. But try this;

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem,

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

While you are in Troubleshoot(Safe) mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}