Avatar for Username

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Chủ đề này đã được lưu trữ. Vui lòng hỏi một câu hỏi mới nếu bạn cần giúp đỡ.

Redirecting to Wrong Page

  • 2 trả lời
  • 1 gặp vấn đề này
  • 2 lượt xem
  • Trả lời mới nhất được viết bởi FredMcD

dtnewcombe
dtnewcombe
more options

Hi, I just downloaded Firefox to my Mac. Everything is updated. The browser works like this:

I type in a URL.

First, a full-screen pop-up window that asks me to install an Add-on. (I read the Info - looks like an advertisement? - What is this? - Is this Normal? -Is this going to happen all the time?

Next, a series of "redirect" URLs flash across the search line...

Next, I end up at some completely random site.

So, my basic question as a new-to-Firefox user is, as politely as possible, WTF???

My first experience of Firefox...Do I feel safe? NO. I looked at the Help/FAQ section and, apparently Firefox Support hasn't encountered this issue?

I've been forced to jump into forum discussions to make it work. SUCKS. So, is it malware that was downloaded with Firefox? I don't know. Should I toggle something in about:config to "true" or to "false"? I don't know.

If this "redirect" feature is just part of Firefox, PLEASE just tell me. I'll use a different browser.

Hi, I just downloaded Firefox to my Mac. Everything is updated. The browser works like this: I type in a URL. First, a full-screen pop-up window that asks me to install an Add-on. (I read the Info - looks like an advertisement? - What is this? - Is this Normal? -Is this going to happen all the time? Next, a series of "redirect" URLs flash across the search line... Next, I end up at some completely random site. So, my basic question as a new-to-Firefox user is, as politely as possible, WTF??? My first experience of Firefox...Do I feel safe? NO. I looked at the Help/FAQ section and, apparently Firefox Support hasn't encountered this issue? I've been forced to jump into forum discussions to make it work. SUCKS. So, is it malware that was downloaded with Firefox? I don't know. Should I toggle something in about:config to "true" or to "false"? I don't know. If this "redirect" feature is just part of Firefox, PLEASE just tell me. I'll use a different browser.

Tất cả các câu trả lời (2)

FredMcD
FredMcD
more options

dtnewcombe said
First, a full-screen pop-up window that asks me to install an Add-on . . .

First, NEVER install anything unless you know what it is.


Not Redirecting properly = cookies


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem,

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

While you are in Troubleshoot(Safe) mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

FredMcD
FredMcD
more options

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed free to use malware scanners. Each works differently. If one program misses something, another may pick it up.