Mozilla Crashing after Using Software
My Mozilla is crashing by using certain software. I have checked and troubleshoot all the basic steps but still, my Mozilla is Crashing. Basically, it's happening when I am using the ERP for SME. Lastly, I have checked and followed these below-mentioned steps The cache of the websites on your system is helpful to reduce the loading time. But a mismatch in cache computing can cause cache miss and give rise to many problems. Besides, if the cache is corrupted, Firefox keeps crashing into Windows 10.
To fix the problem, you can delete the cache.
Step 1: Click the menu and choose Library > History > Clear Recent History.
Step 2: Set the range to Everything and choose all the checkboxes. Then, click Clear Now.
Additionally, you can clear the Firefox cache in File Explorer.
Step 1: Press Win + R, input C:\Users\User_Name\AppData\Local and click OK. User_Name should be replaced with your name.
Step 2: Locate the Mozilla folder and go to Firefox > Profiles.
Step 3: Open the folder ending with .default-release and delete these four folders - cache2, jumpListCache, OfflineCache, startupCache. But nothing happened. So if anyone tell me then it will be highly helpful for me.
Tất cả các câu trả lời (1)
If you have submitted crash reports, please post the IDs of one or more recent crash reports that start with "bp-".
- bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the report ID of recent crash reports on the "Help -> More Troubleshooting Information" (about:support) page.
- click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.
Alternatively you can open about:crashes via the location/address bar.
See also: