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hi guys. My computer was running slowly, so I ran the reset programme as you recommend. You say that this doesn't affect stored passwords - but I've lost every single one of mine. and worse, it doesn'tseem to be saving any new ones either.
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Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.
You can also check if you have a logins-backup.json, either in the current profile folder or in the "Old Firefox Data" folder on the desktop.
You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.
- Help -> Troubleshooting Information -> Profile Folder/Directory:
Windows: Open Folder; Linux: Open Directory; Mac: Show in Finder