Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Firefox crashes when tab is moved to other screen

  • 2 trả lời
  • 1 gặp vấn đề này
  • 13 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

more options

I've tried disabling all plugins and it does not seem to make a difference. Ive made sure my video driver is up to date. I've tested in internet explorer and google chrome and those do not have the same issue. I currently have Mozilla Firefox 84.0.1 x64 installed on a windows 10 pc. I do not have flash player installed if that makes any difference. It does not matter what kind of tab is moved from one screen to the other i.e. it can be video or not - still crashes firefox. There is no crash report, firefox just seems to freeze infinitely and the only way to close it is through taskmanager.

I've tried disabling all plugins and it does not seem to make a difference. Ive made sure my video driver is up to date. I've tested in internet explorer and google chrome and those do not have the same issue. I currently have Mozilla Firefox 84.0.1 x64 installed on a windows 10 pc. I do not have flash player installed if that makes any difference. It does not matter what kind of tab is moved from one screen to the other i.e. it can be video or not - still crashes firefox. There is no crash report, firefox just seems to freeze infinitely and the only way to close it is through taskmanager.

Tất cả các câu trả lời (2)

more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

Please, Do not post a screenshot ! !

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

more options

Did you try to disable hardware acceleration in Firefox ?

You can try to disable hardware acceleration in Firefox.

Close and restart Firefox after modifying the setting for changes to take effect.