Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Firefox not saving files and pages

  • 2 trả lời
  • 1 gặp vấn đề này
  • 26 lượt xem
  • Trả lời mới nhất được viết bởi Indiana31

more options

After updating tо Firefox 81.0 the browser stopped saving files and pages. For example, when I click file > save, nothing happens, the files also are not saved when using "save link as" or clicking on a link. The browser seems to perform all other functions flawlessly. If anyone knows what the problem is, pls share any relevant experience.

Tất cả các câu trả lời (2)

more options

You can possibly check the Browser Console for possible related messages.

See also:

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
more options

Thank you, the file saving now works fine, I have just reinstalled Firefox. I have also installed a couple of app on my mac like MemoryClean2 (this particular one does not show up Applications). I guess one of them hijacked Firefox as it has its home page set to SearchMarquis.com. See the screenshots. The things are more less like true to this description (for Firefox) https://macsecurity.net/view/289-search-marquis-com. Manual resetting only work for current session. I guess I need to use AV, which one would you recommend? Is there a specific tool for Mozilla on Mac?