Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

My firefox freezes

  • 3 trả lời
  • 1 gặp vấn đề này
  • 6 lượt xem
  • Trả lời mới nhất được viết bởi FredMcD

more options

So lately I've facing a crashing problem that is really strange ! while im using Firefox, sometimes suddenly the Firefox freezes and became a white window with no controls ! and i can't close it, i wait for minutes without any thing happens and if i clicked the close window from the taskbar , the attached windows appear. Any ideas?

So lately I've facing a crashing problem that is really strange ! while im using Firefox, sometimes suddenly the Firefox freezes and became a white window with no controls ! and i can't close it, i wait for minutes without any thing happens and if i clicked the close window from the taskbar , the attached windows appear. Any ideas?
Đính kèm ảnh chụp màn hình

Tất cả các câu trả lời (3)

more options

Is this with all websites/pages, some, a few?

What were you doing at the time? surfing, watching a clip, reading something . . . .

When does it happen the first time?

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options

FredMcD said

Is this with all websites/pages, some, a few? What were you doing at the time? surfing, watching a clip, reading something . . . . When does it happen the first time? Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

it is for different websites, sometimes surfing the internet, Facebook, gmail , sometimes youtube ... Well the first time this happened after i bought a new laptop Dell Vostro 3590, I thought it is because of an old driver, but i updated all of them, with the same problem. I never use Google Chrome so I don't know if it is the same problem or it is something related to Firefox I tried Safe mode, I tried without add-ons, and i even Refresh it with the same problem still!

more options

See if the problem happens with other web browsers.


https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

https://support.mozilla.org/en-US/kb/firefox-takes-long-time-start-up

https://support.mozilla.org/en-US/kb/quick-fixes-if-your-firefox-slows-down


MemTest LAST UPDATED : 27/09/2013 Could you please run a tool from http://memtest.org/ in order to check the integrity of your RAM?

You will need a thumb or disk drive to install it on.


Do you let Windows handle the page file or did you set a fixed size ? If you use a fixed size for the page file then try the former and let Windows handle the page file.