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firefox won't start after update unless I delete doh-rollout@mozilla.org.xpi, why

SPR
Được đăng

for the last 2-3 updates everytime I go to start firefox I get a busy cursor and firefox won't open. When I check task manager firefox process is listed but I can not end it. Als a consent ui process appears for a split second, then vanishes, then reappears and vanishes in an infininte cycle untill I log out of windows to force it to close.

I browsed to mozilla install location and deleted the only .xpi I didn't recognise a doh-rollout@mozilla.org.xpi and thankfully I can launch firefox again. As this problem seems to come back every update I'm hoping someone has an explaination and fix.

for the last 2-3 updates everytime I go to start firefox I get a busy cursor and firefox won't open. When I check task manager firefox process is listed but I can not end it. Als a consent ui process appears for a split second, then vanishes, then reappears and vanishes in an infininte cycle untill I log out of windows to force it to close. I browsed to mozilla install location and deleted the only .xpi I didn't recognise a doh-rollout@mozilla.org.xpi and thankfully I can launch firefox again. As this problem seems to come back every update I'm hoping someone has an explaination and fix.

Giải pháp được chọn

Most of those are Microsoft C++ redistributable components, a certificate database, and accessibility settings and UI. (And the dns-over-https extension.)

You may want to try downloading the full installer for Firefox, then uninstall your current installation, then re-install from the downloaded installer. This may fix something not properly registered with Windows.

Đọc câu trả lời này trong ngữ cảnh 1
Trích dẫn

Chi tiết hệ thống bổ sung

Phần bổ trợ đã cài đặt

  • Shockwave Flash 32.0 r0

Ứng dụng

  • Firefox 72.0.1
  • Chuỗi đại diện người dùng: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:72.0) Gecko/20100101 Firefox/72.0
  • URL hỗ trợ: https://support.mozilla.org/1/firefox/72.0.1/WINNT/en-GB/

Tiện ích mở rộng

  • AdBlocker Ultimate 2.41 (adblockultimate@adblockultimate.net)
  • Amazon.co.uk 1.1 (amazon@search.mozilla.org)
  • Bing 1.0 (bing@search.mozilla.org)
  • Chambers (UK) 1.0 (chambers-en-GB@search.mozilla.org)
  • Content-Type Fixer 1.5 ({ff75dc6a-251e-42e2-955d-b33dd660a54c})
  • Download Images From Tabs 1.0.2 ({45ee564a-8d3a-4efa-92cc-8ff5db92bf93})
  • Download Sound 1.4 (jid1-1vdAiX6gThdiIg@jetpack)
  • DuckDuckGo 1.0 (ddg@search.mozilla.org)
  • eBay 1.0 (ebay@search.mozilla.org)
  • Google 1.0 (google@search.mozilla.org)
  • Save Image to Downloads 1.0.0 (save_to_downloads@save_to_downloads.org)
  • The Stream Detector 1.8.0 (@m3u8link)
  • Twitter 1.0 (twitter@search.mozilla.org)
  • uMatrix 1.4.0 (uMatrix@raymondhill.net)
  • Wikipedia (en) 1.0 (wikipedia@search.mozilla.org)
  • YouTube Video and Audio Downloader (Dev Edt.) 0.9.0 ({f73df109-8fb4-453e-8373-f59e61ca4da3})

Javascript

  • incrementalGCEnabled: True

Đồ họa

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  • adapterDescription2:
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  • adapterDeviceID2:
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  • adapterRAM2: 0
  • adapterSubsysID: 00000000
  • adapterSubsysID2:
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  • adapterVendorID2:
  • clearTypeParameters: Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50
  • contentUsesTiling: True
  • crashGuards: []
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 10.0.17134.1130
  • driverDate: 12-24-2019
  • driverDate2:
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u'AzureCanvasBackend (UI Process)': u'skia', u'ApzWheelInput': 1, u'ApzDragInput': 1, u'ApzKeyboardInput': 1, u'AzureFallbackCanvasBackend (UI Process)': u'none', u'ApzAutoscrollInput': 1, u'DisplayCount': 1, u'Display0': u'1920x1080@60Hz ', u'AzureCanvasBackend': u'direct2d 1.1', u'AzureContentBackend': u'skia'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • offMainThreadPaintEnabled: True
  • offMainThreadPaintWorkerCount: 4
  • targetFrameRate: 60
  • usesTiling: False
  • webgl1DriverExtensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_depth24 GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_3D GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture
  • webgl1Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_disjoint_timer_query EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_filter_anisotropic OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
  • webgl1Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 1060 6GB Direct3D11 vs_5_0 ps_5_0)
  • webgl1Version: OpenGL ES 2.0.0 (ANGLE 2.1.0.fcb79c41d244)
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  • windowLayerManagerRemote: True
  • windowLayerManagerType: WebRender
  • windowUsingAdvancedLayers: False

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Wesley Branton
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That particular file is being used for the DNS-over-HTTPS feature (hence the "doh" name). To the best of my knowledge, this is still a somewhat experimental feature that is slowly being rolled out to users.

You should be able to disable DNS-over-HTTPS in the Firefox network settings or you may be able to opt-out of the experimental rollout.

Hope this helps.

That particular file is being used for the DNS-over-HTTPS feature (hence the "doh" name). To the best of my knowledge, this is still a somewhat experimental feature that is slowly being rolled out to users. You should be able to [[Firefox DNS-over-HTTPS#w_manually-enabling-and-disabling-dns-over-https|disable DNS-over-HTTPS in the Firefox network settings]] or you may be able to [[Firefox DNS-over-HTTPS#w_about-the-us-rollout-of-dns-over-https|opt-out of the experimental rollout]]. Hope this helps.
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SPR
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Thanks for the reply.

My problem is it is already disabled in Network Setting and it seems you can only opt out once firefox has started up and presented the popup for you to choose.

When my firefox updates I can't start firefox up because it gets stuck in a consent ui loop while nothing at all is displayed, no homepage, no firefox just my desktop.

about:config doesn't have network.trr entry for me to change and about studies is empty. Is there a way to safely add this value and bypass the popup that seems to be causing the issue?

Thanks for the reply. My problem is it is already disabled in Network Setting and it seems you can only opt out once firefox has started up and presented the popup for you to choose. When my firefox updates I can't start firefox up because it gets stuck in a consent ui loop while nothing at all is displayed, no homepage, no firefox just my desktop. about:config doesn't have network.trr entry for me to change and about studies is empty. Is there a way to safely add this value and bypass the popup that seems to be causing the issue?
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Wesley Branton
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704 giải pháp 5588 câu trả lời
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Câu trả lời hữu ích

You may want to try opening Firefox in Safe Mode to see if that allows you to interact with it and then complete the opt-out process.

You may want to try [[Troubleshoot Firefox issues using Safe Mode|opening Firefox in Safe Mode]] to see if that allows you to interact with it and then complete the opt-out process.
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SPR
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As I've already deleted the .xpi i'll have to wait till the next update comes around to try safemode, didn't know you could start in safemode using shift.

If it works I'll mark as solved, thanks for your help.

As I've already deleted the .xpi i'll have to wait till the next update comes around to try safemode, didn't know you could start in safemode using shift. If it works I'll mark as solved, thanks for your help.
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Wesley Branton said

You may want to try opening Firefox in Safe Mode to see if that allows you to interact with it and then complete the opt-out process.

Unfortunately I can't even open firefox in safe mode, and this time deleting the doh.xpi wasn't enough. A large amount of dll's all created at the same time also had to be deleted.

I've included a snapshot of my recycle bin showing the files I had to remove to get firefox working again.

Perhaps its my security settings causing this issue as the consent ui that tries to launch is going before firefox thus safemode or no it just wont run.

''Wesley Branton [[#answer-1280461|said]]'' <blockquote> You may want to try [[Troubleshoot Firefox issues using Safe Mode|opening Firefox in Safe Mode]] to see if that allows you to interact with it and then complete the opt-out process. </blockquote> Unfortunately I can't even open firefox in safe mode, and this time deleting the doh.xpi wasn't enough. A large amount of dll's all created at the same time also had to be deleted. I've included a snapshot of my recycle bin showing the files I had to remove to get firefox working again. Perhaps its my security settings causing this issue as the consent ui that tries to launch is going before firefox thus safemode or no it just wont run.
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crankygoat
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Most of those are Microsoft C++ redistributable components, a certificate database, and accessibility settings and UI. (And the dns-over-https extension.)

You may want to try downloading the full installer for Firefox, then uninstall your current installation, then re-install from the downloaded installer. This may fix something not properly registered with Windows.

Most of those are Microsoft C++ redistributable components, a certificate database, and accessibility settings and UI. (And the dns-over-https extension.) You may want to try downloading the full installer for Firefox, then uninstall your current installation, then re-install from the downloaded installer. This may fix something not properly registered with Windows.
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Thankyou, everything is running smooth now after full reinstall.

Thankyou, everything is running smooth now after full reinstall.
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crankygoat
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That's great! Happy web browsing.

That's great! Happy web browsing.
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