Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

I am receiving emails from Firefox Accounts to my previous email address

  • Không có trả lời
  • 1 gặp vấn đề này
  • 4 lượt xem
more options

I recently updated my old email address in Firefox Accounts by filling a secondary email with my new address, making it primary email and deleting the old one that became secondary email. Now, I keep receiving tips & stuff from Firefox Account to my old email address. It is impossible to unsubscribe because my account is no longer linked to my old email address, so I can't log in. Actually, if I try to log in with my old email address, it says that "primary email address is needed to log in", proving it recognizes my old address as a secondary email, even though it no longer appears anywhere on my profile. What do?

I recently updated my old email address in Firefox Accounts by filling a secondary email with my new address, making it primary email and deleting the old one that became secondary email. Now, I keep receiving tips & stuff from Firefox Account to my old email address. It is impossible to unsubscribe because my account is no longer linked to my old email address, so I can't log in. Actually, if I try to log in with my old email address, it says that "primary email address is needed to log in", proving it recognizes my old address as a secondary email, even though it no longer appears anywhere on my profile. What do?