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Firefox crashes

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Hi. The crash is always reproduced when we are trying to start video capture using getUserMedia() and requesting the camera access. It crashed with our code and with all of official webrtc samples as well

There are two links to similar issues marked as resolved in our crash report mentioned at Bugzilla tab. Could you please let me know which version of Firefox will come with the fix for the issue

Crash id is: 955ac854-0b6e-49fa-b6ac-6c6c20190221

Hi. The crash is always reproduced when we are trying to start video capture using getUserMedia() and requesting the camera access. It crashed with our code and with all of official webrtc samples as well There are two links to similar issues marked as resolved in our crash report mentioned at Bugzilla tab. Could you please let me know which version of Firefox will come with the fix for the issue Crash id is: 955ac854-0b6e-49fa-b6ac-6c6c20190221

Chi tiết hệ thống bổ sung

Phần bổ trợ đã cài đặt

  • Shockwave Flash 32.0 r0

Ứng dụng

  • Chuỗi đại diện người dùng: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:66.0) Gecko/20100101 Firefox/66.0

Thông tin chi tiết

FredMcD
  • Top 10 Contributor
4305 giải pháp 60413 câu trả lời
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Product Firefox Release Channel release Version 65.0.1 Build ID 20190211233335 (2019-02-11)

https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Did you update Firefox to the latest version 66.0.2 March 27, 2019


bp-955ac854-0b6e-49fa-b6ac-6c6c20190221 Signature: RGB24ToARGBRow_SSSE3

Crash Reason EXCEPTION_ACCESS_VIOLATION_READ

This is for Sumo's Related Bugs 1539220 RESOLVED FIXED Browser crashes when User tries to set avatar image with Camera option.

1310313 RESOLVED DUPLICATE Crash in RGB24ToARGBRow_SSSE3

Product Firefox Release Channel release Version 65.0.1 Build ID 20190211233335 (2019-02-11) https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Did you update Firefox to the latest version '''66.0.2''' March 27, 2019 --------------- bp-955ac854-0b6e-49fa-b6ac-6c6c20190221 Signature: RGB24ToARGBRow_SSSE3 Crash Reason EXCEPTION_ACCESS_VIOLATION_READ This is for Sumo's Related Bugs 1539220 RESOLVED FIXED Browser crashes when User tries to set avatar image with Camera option. 1310313 RESOLVED DUPLICATE Crash in RGB24ToARGBRow_SSSE3
FredMcD
  • Top 10 Contributor
4305 giải pháp 60413 câu trả lời
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Make sure ALL of your software is up to date.

Make sure ALL of your software is up to date.

Người tạo câu hỏi

Unfortunately, we are facing same issue with latest version (66.0.2) as well

Unfortunately, we are facing same issue with latest version (66.0.2) as well

Người tạo câu hỏi

Got submitted crash from version 66.0.2: 04f3c086-3991-422f-a6e6-445ef0190330. Please, have a look.

Got submitted crash from version 66.0.2: 04f3c086-3991-422f-a6e6-445ef0190330. Please, have a look.
FredMcD
  • Top 10 Contributor
4305 giải pháp 60413 câu trả lời
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I called for more help

Product Firefox Release Channel release Version 66.0.2 Build ID 20190326175229 (2019-03-26)

bp-04f3c086-3991-422f-a6e6-445ef0190330 Signature: RGB24ToARGBRow_SSSE3

Crash Reason EXCEPTION_ACCESS_VIOLATION_READ

This is for Sumo's Related Bugs 1539220 RESOLVED FIXED Browser crashes when User tries to set avatar image with Camera option.

1310313 RESOLVED DUPLICATE Crash in RGB24ToARGBRow_SSSE3 DUPLICATE of bug 1524208

You are not authorized to access bug 1524208

I called for more help Product Firefox Release Channel release Version 66.0.2 Build ID 20190326175229 (2019-03-26) bp-04f3c086-3991-422f-a6e6-445ef0190330 Signature: RGB24ToARGBRow_SSSE3 Crash Reason EXCEPTION_ACCESS_VIOLATION_READ This is for Sumo's Related Bugs 1539220 RESOLVED FIXED Browser crashes when User tries to set avatar image with Camera option. 1310313 RESOLVED DUPLICATE Crash in RGB24ToARGBRow_SSSE3 DUPLICATE of bug 1524208 You are not authorized to access bug 1524208

Người tạo câu hỏi

Hi. Do you have any update on subject?

Hi. Do you have any update on subject?
FredMcD
  • Top 10 Contributor
4305 giải pháp 60413 câu trả lời
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I called again.

I called again.
TyDraniu
  • Top 25 Contributor
355 giải pháp 1985 câu trả lời
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The crash is probably fixed in version 67, but video capture still may not work. There's no crash, but only the error message with certain cameras.

The crash is probably fixed in version 67, but video capture still may not work. There's no crash, but only the error message with certain cameras.