Firefox can't operate new BT Yahoo webmail
BT Yahoo have altered the design of their webmail pages within the last few days. When I go into the settings to set up a Vacation Response, the page is - well - unresponsive! It won't let me write my message. BT tells me this is because Firefox has installed an update which is causing the problem. Is this true? On their advice I was able to do the vacation response message via the Microsoft Edge browser. Will Firefox be updating to deal with this change or do I have to now access BT Webmail via Edge? I much prefer you guys! I'm not very technical by the way so the troubleshooting info below didn't mean anything to me.
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webmail and yahoo aren't part of FF and if the issues stems from the email provider you need to contact them.
I have contacted BT and it was they who said the problem was due to a Firefox update and suggested I access webmail via another search engine. That works but is a time waster. The problem is still there today. I tend not to believe them though, which is why I posted my query on the forum. They lie about the intermittent breakdown of the BT link to my Thurnderbird account too. I suspect it's all down to BT's link with Yahoo. I complained about second problem three weeks ago to their CEO and have yet to receive a response. Have just emailed him again.
Hello Caroldawes,
I'm glad you mentioned that you use Thunderbird - I will flag this thread and have it moved to the Thunderbird support forum.
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McCoy said
Hello Caroldawes, I'm glad you mentioned that you use Thunderbird - I will flag this thread and have it moved to the Thunderbird support forum.
Thanks, this has been moved to the Thunderbird forum.