Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Touch input does not work on Surface Pro 4

  • 1 trả lời
  • 1 gặp vấn đề này
  • 2 lượt xem
  • Trả lời mới nhất được viết bởi user1504726

more options

Before Quantum everything worked fine. After the Quantum update the touchscreen functionalities on my Surface Por 4 (touch and pen touch both) don't work at all. I waited all this months for a fixing update, but nothing changed so far. Every time I need to use touch functionalities on my Surface I simply switch to a different browser. I am a little bit bored to do so now, so I want to know why there's this annoying problem with Quantum and why Mozilla didn't fix it yet. I already tried to apply this solution, but it doesn't work at all for me: https://support.mozilla.org/en-US/questions/1185899

What happen: Everytime I try to open or close a new window or I touch an icon from a blank page in the top sites, Firefox freeze until I come back to use mouse and keyboard or until I touch the Windows taskbar (that's really weird).

Someone else has this problem?

Before Quantum everything worked fine. After the Quantum update the touchscreen functionalities on my Surface Por 4 (touch and pen touch both) don't work at all. I waited all this months for a fixing update, but nothing changed so far. Every time I need to use touch functionalities on my Surface I simply switch to a different browser. I am a little bit bored to do so now, so I want to know why there's this annoying problem with Quantum and why Mozilla didn't fix it yet. I already tried to apply this solution, but it doesn't work at all for me: https://support.mozilla.org/en-US/questions/1185899 What happen: Everytime I try to open or close a new window or I touch an icon from a blank page in the top sites, Firefox freeze until I come back to use mouse and keyboard or until I touch the Windows taskbar (that's really weird). Someone else has this problem?

Tất cả các câu trả lời (1)

more options

You can downgrade by visiting this website. https://ftp.mozilla.org/pub/firefox/releases/ . Select the version, the .exe file, and then download and install. Then go to about:preferences#advanced and select the update button on the menu and select Never check for updates.