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Firefox periodically freezes after prolonged usage.

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Ok, this has been happening for over a year now. I have tried resetting Firefox, reinstalling it, running it 100% clean without any add-ons and whatsoever. None of these fixed my issue. Whenever I find myself using Firefox for more than a day or so, without closing it, the problems start to occur. First hours of the problem occurring, it starts to freeze from time to time for 1-2 secs, after that it freezes 1-2 times for 10+ secs and finally it just hangs until I force close it. I think it is caused by videos mostly, because whenever the crash happens, I'm browsing a website with a video. Around 80% of the final unending hang happens whenever I play a video. Whenever I go to force-close the browser, I always find it at 30+ CPU usage. Since I am unable to create a Firefox log or some sort of detailed information, I am uploading an image and list (https://pastebin.com/KpVAYjhD) of firefox handles (because GetHandleVerifier function seemed most suspicious and could be related) that I think might help you with debugging the issue.

Ok, this has been happening for over a year now. I have tried resetting Firefox, reinstalling it, running it 100% clean without any add-ons and whatsoever. None of these fixed my issue. Whenever I find myself using Firefox for more than a day or so, without closing it, the problems start to occur. First hours of the problem occurring, it starts to freeze from time to time for 1-2 secs, after that it freezes 1-2 times for 10+ secs and finally it just hangs until I force close it. I think it is caused by videos mostly, because whenever the crash happens, I'm browsing a website with a video. Around 80% of the final unending hang happens whenever I play a video. Whenever I go to force-close the browser, I always find it at 30+ CPU usage. Since I am unable to create a Firefox log or some sort of detailed information, I am uploading an image and list (https://pastebin.com/KpVAYjhD) of firefox handles (because GetHandleVerifier function seemed most suspicious and could be related) that I think might help you with debugging the issue.

Chi tiết hệ thống bổ sung

Phần bổ trợ đã cài đặt

  • Shockwave Flash 22.0 r0

Ứng dụng

  • Firefox 52.0.2
  • Chuỗi đại diện người dùng: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:52.0) Gecko/20100101 Firefox/52.0
  • URL hỗ trợ: https://support.mozilla.org/1/firefox/52.0.2/WINNT/en-US/

Tiện ích mở rộng

  • ABV Notifier 1.0.5 (abvnotifier@netinfo.bg)
  • Application Update Service Helper 2.0 (aushelper@mozilla.org)
  • Disable Prefetch 1.0 (disable-prefetch@mozilla.org)
  • Disable TLS Certificate Transparency 1.0 (disable-cert-transparency@mozilla.org)
  • Media Converter and Muxer 0.2.4 (jid1-kps5PrGBNtzSLQ@jetpack)
  • Multi-process staged rollout 1.12 (e10srollout@mozilla.org)
  • Pocket 1.0.5 (firefox@getpocket.com)
  • Reddit Enhancement Suite 5.4.3 (jid1-xUfzOsOFlzSOXg@jetpack)
  • SaveFrom.net helper 6.20 (helper@savefrom.net)
  • Search By Image (by Google) 1.1.4 ({ce7e73df-6a44-4028-8079-5927a588c948})
  • Site Deployment Checker 1.0 (deployment-checker@mozilla.org)
  • Stylish 2.0.7 ({46551EC9-40F0-4e47-8E18-8E5CF550CFB8})
  • uBlock Origin 1.12.1 (uBlock0@raymondhill.net)
  • Web Compat 1.0 (webcompat@mozilla.org)
  • NoScript 5.0.2 ({73a6fe31-595d-460b-a920-fcc0f8843232}) (không hoạt động)
  • YouTube HTML5-Video 0.7.1.1-signed.1-signed (jid0-MXvUXM1npF7yTcY3bpZVht72AR4@jetpack) (không hoạt động)

Javascript

  • incrementalGCEnabled: True

Đồ họa

  • adapterDescription: NVIDIA GeForce GTX 570
  • adapterDescription2:
  • adapterDeviceID: 0x1086
  • adapterDeviceID2:
  • adapterDrivers: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispiwu.inf_amd64_b67dc924fff8de6d\nvd3dumx,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispiwu.inf_amd64_b67dc924fff8de6d\nvwgf2umx,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispiwu.inf_amd64_b67dc924fff8de6d\nvwgf2umx,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispiwu.inf_amd64_b67dc924fff8de6d\nvwgf2umx C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispiwu.inf_amd64_b67dc924fff8de6d\nvd3dum,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispiwu.inf_amd64_b67dc924fff8de6d\nvwgf2um,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispiwu.inf_amd64_b67dc924fff8de6d\nvwgf2um,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispiwu.inf_amd64_b67dc924fff8de6d\nvwgf2um
  • adapterDrivers2:
  • adapterRAM: 1280
  • adapterRAM2:
  • adapterSubsysID: 22241462
  • adapterSubsysID2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • crashGuards: [{u'prefName': u'gfx.crash-guard.status.d3d11video', u'type': u'd3d11video'}]
  • currentAudioBackend: wasapi
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 10.0.14393.953
  • driverDate: 12-29-2016
  • driverDate2:
  • driverVersion: 21.21.13.7653
  • driverVersion2:
  • failures: [u'[GFX1-]: DXVA2D3D11 video decoding is disabled due to a previous crash.']
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'available', u'description': u'Direct3D11 Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'D3D11_COMPOSITING'}, {u'status': u'disabled', u'description': u'Direct3D9 Compositing', u'log': [{u'status': u'disabled', u'message': u'Disabled by default', u'type': u'default'}], u'name': u'D3D9_COMPOSITING'}, {u'status': u'available', u'description': u'Direct2D', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'DIRECT2D'}, {u'status': u'available', u'description': u'Direct3D11 hardware ANGLE', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'D3D11_HW_ANGLE'}]}
  • indices: [0]
  • info: {u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: Yes; DXVA2D3D11 crashes detected in the past; Using D3D9 API
  • webgl2Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 570 Direct3D11 vs_5_0 ps_5_0)
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 570 Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Thay đổi cài đặt

Linh tinh

  • Người dùng JS: Không
  • Có thể tiếp cận: Không
Được đăng

Người tạo câu hỏi

For some reason the image was not uploaded in the first post. I've uploaded it to an external source here: http://i.imgur.com/yk9G9ZA.png

For some reason the image was not uploaded in the first post. I've uploaded it to an external source here: http://i.imgur.com/yk9G9ZA.png