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Seeing black "artefacts" on loading a new site.

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I am experiencing a weird issue almost every time I open a new tab in Firefox (and very often after opening new sites or switching tabs). There are small black rectangles visible all over the site, mostly under text fields. Suggestions under address bar are also affected. The issue occurs on two separate computers I own (Lenovo Ideapad 700 laptops) both under Win7 and Win10. Usually the artefacts disappear after scrolling or selecting anything on the website. Graphic drivers have been updated in the meantime, it did not resolve the issue. Has anybody experienced similar issues? Any way to fix this?

I am experiencing a weird issue almost every time I open a new tab in Firefox (and very often after opening new sites or switching tabs). There are small black rectangles visible all over the site, mostly under text fields. Suggestions under address bar are also affected. The issue occurs on two separate computers I own (Lenovo Ideapad 700 laptops) both under Win7 and Win10. Usually the artefacts disappear after scrolling or selecting anything on the website. Graphic drivers have been updated in the meantime, it did not resolve the issue. Has anybody experienced similar issues? Any way to fix this?
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Glad to help. Safe Surfing.

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  • Intel web components for Intel® Identity Protection Technology
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  • PDF Architect 4
  • Shockwave Flash 24.0 r0
  • Plugin for Wacom tablets.

Ứng dụng

  • Chuỗi đại diện người dùng: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:50.0) Gecko/20100101 Firefox/50.0

Thông tin chi tiết

FredMcD
  • Top 10 Contributor
4220 giải pháp 58899 câu trả lời
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Câu trả lời hữu ích

I think this can help you;

We are currently aware of this bug. Please see bug 1304360 for more information about the situation.

This issue can currently be solved by disabling hardware acceleration on Firefox.

The developers need your help to solve this issue. If possible, can you please enter about:support in the Firefox address bar. This page contains information about your system and Firefox. Please click the Copy Text To Clipboard button, and paste the information into this thread. This will help the developers to discover the cause of the issue and create a potential patch.

Thanks in advance for your assistance with this bug. Sorry for any inconvenience.

I think this can help you; We are currently aware of this bug. Please see '''[https://bugzilla.mozilla.org/show_bug.cgi?id=1304360 bug 1304360]''' for more information about the situation. This issue can currently be solved by '''[https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems#w_turn-off-hardware-acceleration disabling hardware acceleration on Firefox.]''' The developers need your help to solve this issue. If possible, can you please enter '''about:support''' in the Firefox address bar. This page contains information about your system and Firefox. Please click the '''Copy Text To''' '''Clipboard''' button, and paste the information into this thread. This will help the developers to discover the cause of the issue and create a potential patch. Thanks in advance for your assistance with this bug. Sorry for any inconvenience.

Người tạo câu hỏi

Thank you very much for your help, it seems to work fine now!

Informacje o aplikacji


Nazwa: Firefox Wersja: 50.1.0 ID kompilacji: 20161208153507 Kanał aktualizacji: release Identyfikator programu: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:50.0) Gecko/20100101 Firefox/50.0 System operacyjny: Windows_NT 10.0 Okna wieloprocesowe: 0/1 (wyłączone przez dodatki) Tryb awaryjny: false

Zgłoszenia awarii z ostatnich 3 dni


Wszystkie zgłoszenia awarii

Rozszerzenia


Nazwa: Adblock Plus Wersja: 2.8.2 Włączone: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

Nazwa: Application Update Service Helper Wersja: 1.0 Włączone: true ID: aushelper@mozilla.org

Nazwa: Context Menu Image Saver Wersja: 20130929.1-signed.1-let-fixed.1-signed Włączone: true ID: cmis@choobin

Nazwa: Disconnect Wersja: 3.15.3.1-signed.1-signed Włączone: true ID: 2.0@disconnect.me

Nazwa: Firebug Wersja: 2.0.18 Włączone: true ID: firebug@software.joehewitt.com

Nazwa: Flash Video Downloader - YouTube HD Download [4K] Wersja: 15.0.6 Włączone: true ID: artur.dubovoy@gmail.com

Nazwa: Ghostery Wersja: 7.1.1.5 Włączone: true ID: firefox@ghostery.com

Nazwa: Google Reverse Image Search Wersja: 49.0 Włączone: true ID: {95322c08-05ff-4f3c-85fd-8ceb821988dd}

Nazwa: Kaspersky Protection Wersja: 4.6.3-15 Włączone: true ID: light_plugin_ACF0E80077C511E59DED005056C00008@kaspersky.com

Nazwa: Lightbeam Wersja: 1.3.1 Włączone: true ID: jid1-F9UJ2thwoAm5gQ@jetpack

Nazwa: Multi-process staged rollout Wersja: 1.5 Włączone: true ID: e10srollout@mozilla.org

Nazwa: Pocket Wersja: 1.0.5 Włączone: true ID: firefox@getpocket.com

Nazwa: Simple YouTube MP3 Button Wersja: 1.0.2.5 Włączone: true ID: {e33788ea-0bb9-4502-9c77-bdc551afc8ab}

Nazwa: uBlock Origin Wersja: 1.10.4 Włączone: true ID: uBlock0@raymondhill.net

Nazwa: Web Compat Wersja: 1.0 Włączone: true ID: webcompat@mozilla.org

Nazwa: Youtube Mp3 Downloader Wersja: 0.1 Włączone: true ID: 6asa42dfa4784fsf368g@youtubeconverter.me

Nazwa: Tile View Wersja: 6.6 Włączone: false ID: tileview@DW-dev

Grafika


Funkcje Komponowanie: Basic Asynchroniczne przewijanie/powiększanie: brak Renderer WebGL: Google Inc. -- ANGLE (Intel(R) HD Graphics 530 Direct3D9Ex vs_3_0 ps_3_0) Renderer WebGL2: (no info) Sprzętowe dekodowanie H.264: No; Hardware video decoding disabled or blacklisted Mechanizm dźwięku: wasapi DirectWrite: false (10.0.14393.351) GPU 1 Aktywna: Tak Opis: Intel(R) HD Graphics 530 ID dostawcy: 0x8086 ID urządzenia: 0x191b Wersja sterownika: 20.19.15.4364 Data sterownika: 1-6-2016 Sterowniki: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32 ID podsystemu: 380a17aa RAM: Unknown GPU 2 Aktywna: Nie Opis: NVIDIA GeForce GTX 950M ID dostawcy: 0x10de ID urządzenia: 0x139a Wersja sterownika: 21.21.13.6909 Data sterownika: 8-1-2016 Sterowniki: C:\WINDOWS\System32\DriverStore\FileRepository\nvltwu.inf_amd64_7abb66182eb8ed83\nvd3dumx,C:\WINDOWS\System32\DriverStore\FileRepository\nvltwu.inf_amd64_7abb66182eb8ed83\nvwgf2umx,C:\WINDOWS\System32\DriverStore\FileRepository\nvltwu.inf_amd64_7abb66182eb8ed83\nvwgf2umx,C:\WINDOWS\System32\DriverStore\FileRepository\nvltwu.inf_amd64_7abb66182eb8ed83\nvwgf2umx C:\WINDOWS\System32\DriverStore\FileRepository\nvltwu.inf_amd64_7abb66182eb8ed83\nvd3dum,C:\WINDOWS\System32\DriverStore\FileRepository\nvltwu.inf_amd64_7abb66182eb8ed83\nvwgf2um,C:\WINDOWS\System32\DriverStore\FileRepository\nvltwu.inf_amd64_7abb66182eb8ed83\nvwgf2um,C:\WINDOWS\System32\DriverStore\FileRepository\nvltwu.inf_amd64_7abb66182eb8ed83\nvwgf2um ID podsystemu: 380b17aa RAM: 2048 Diagnostyka Parametry ClearType: Gamma: 2,2 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 AzureCanvasAccelerated: 0 AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo Parametry ClearType: Gamma: 2,2 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 Decyzje HW_COMPOSITING: disabled by user: Disabled by pref D3D11_COMPOSITING: unavailable by default: Hardware compositing is disabled D3D9_COMPOSITING: unavailable by default: Hardware compositing is disabled DIRECT2D: unavailable by default: Direct2D requires Direct3D 11 compositing D3D11_HW_ANGLE: unavailable by default: D3D11 compositing is disabled disabled by env: D3D11 compositing is disabled



Ważne zmodyfikowane ustawienia


accessibility.lastLoadDate: 1482239107 accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 3 browser.download.folderList: 2 browser.download.importedFromSqlite: true browser.download.manager.alertOnEXEOpen: true browser.download.useDownloadDir: false browser.places.smartBookmarksVersion: 8 browser.privatebrowsing.autostart: true browser.search.useDBForOrder: true browser.sessionstore.upgradeBackup.latestBuildID: 20160623154057 browser.startup.homepage_override.buildID: 20161208153507 browser.startup.homepage_override.mstone: 50.1.0 browser.tabs.remote.autostart.2: true browser.tabs.warnOnClose: false dom.apps.lastUpdate.buildID: 20161019084923 dom.apps.lastUpdate.mstone: 49.0.2 dom.apps.reset-permissions: true dom.event.contextmenu.enabled: false dom.ipc.plugins.java.enabled: true dom.mozApps.used: true extensions.lastAppVersion: 50.1.0 font.internaluseonly.changed: true gfx.crash-guard.d3d11layers.appVersion: 50.1.0 gfx.crash-guard.d3d11layers.deviceID: 0x191b gfx.crash-guard.d3d11layers.driverVersion: 20.19.15.4364 gfx.crash-guard.d3d11layers.feature-d2d: true gfx.crash-guard.d3d11layers.feature-d3d11: true gfx.crash-guard.status.: 2 gfx.crash-guard.status.d3d11layers: 2 gfx.crash-guard.status.d3d11video: 2 gfx.crash-guard.status.d3d9video: 2 gfx.direct2d.disabled: true layers.acceleration.disabled: true media.benchmark.vp9.fps: 183 media.benchmark.vp9.versioncheck: 1 media.gmp-eme-adobe.abi: x86-msvc-x64 media.gmp-eme-adobe.lastUpdate: 1468049980 media.gmp-eme-adobe.version: 17 media.gmp-gmpopenh264.abi: x86-msvc-x64 media.gmp-gmpopenh264.lastUpdate: 1471633873 media.gmp-gmpopenh264.version: 1.6 media.gmp-manager.buildID: 20161208153507 media.gmp-manager.lastCheck: 1484185387 media.gmp-widevinecdm.abi: x86-msvc-x64 media.gmp-widevinecdm.lastUpdate: 1475645873 media.gmp-widevinecdm.version: 1.4.8.903 media.gmp.storage.version.observed: 1 media.hardware-video-decoding.failed: false media.webrtc.debug.log_file: C:\Users\Romek\AppData\Local\Temp\WebRTC.log network.cookie.cookieBehavior: 3 network.cookie.prefsMigrated: true network.dns.disablePrefetch: true network.http.speculative-parallel-limit: 0 network.predictor.cleaned-up: true network.prefetch-next: false places.database.lastMaintenance: 1483952647 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true

Thank you very much for your help, it seems to work fine now! Informacje o aplikacji ---------------------- Nazwa: Firefox Wersja: 50.1.0 ID kompilacji: 20161208153507 Kanał aktualizacji: release Identyfikator programu: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:50.0) Gecko/20100101 Firefox/50.0 System operacyjny: Windows_NT 10.0 Okna wieloprocesowe: 0/1 (wyłączone przez dodatki) Tryb awaryjny: false Zgłoszenia awarii z ostatnich 3 dni ----------------------------------- Wszystkie zgłoszenia awarii Rozszerzenia ------------ Nazwa: Adblock Plus Wersja: 2.8.2 Włączone: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} Nazwa: Application Update Service Helper Wersja: 1.0 Włączone: true ID: aushelper@mozilla.org Nazwa: Context Menu Image Saver Wersja: 20130929.1-signed.1-let-fixed.1-signed Włączone: true ID: cmis@choobin Nazwa: Disconnect Wersja: 3.15.3.1-signed.1-signed Włączone: true ID: 2.0@disconnect.me Nazwa: Firebug Wersja: 2.0.18 Włączone: true ID: firebug@software.joehewitt.com Nazwa: Flash Video Downloader - YouTube HD Download [4K] Wersja: 15.0.6 Włączone: true ID: artur.dubovoy@gmail.com Nazwa: Ghostery Wersja: 7.1.1.5 Włączone: true ID: firefox@ghostery.com Nazwa: Google Reverse Image Search Wersja: 49.0 Włączone: true ID: {95322c08-05ff-4f3c-85fd-8ceb821988dd} Nazwa: Kaspersky Protection Wersja: 4.6.3-15 Włączone: true ID: light_plugin_ACF0E80077C511E59DED005056C00008@kaspersky.com Nazwa: Lightbeam Wersja: 1.3.1 Włączone: true ID: jid1-F9UJ2thwoAm5gQ@jetpack Nazwa: Multi-process staged rollout Wersja: 1.5 Włączone: true ID: e10srollout@mozilla.org Nazwa: Pocket Wersja: 1.0.5 Włączone: true ID: firefox@getpocket.com Nazwa: Simple YouTube MP3 Button Wersja: 1.0.2.5 Włączone: true ID: {e33788ea-0bb9-4502-9c77-bdc551afc8ab} Nazwa: uBlock Origin Wersja: 1.10.4 Włączone: true ID: uBlock0@raymondhill.net Nazwa: Web Compat Wersja: 1.0 Włączone: true ID: webcompat@mozilla.org Nazwa: Youtube Mp3 Downloader Wersja: 0.1 Włączone: true ID: 6asa42dfa4784fsf368g@youtubeconverter.me Nazwa: Tile View Wersja: 6.6 Włączone: false ID: tileview@DW-dev Grafika ------- Funkcje Komponowanie: Basic Asynchroniczne przewijanie/powiększanie: brak Renderer WebGL: Google Inc. -- ANGLE (Intel(R) HD Graphics 530 Direct3D9Ex vs_3_0 ps_3_0) Renderer WebGL2: (no info) Sprzętowe dekodowanie H.264: No; Hardware video decoding disabled or blacklisted Mechanizm dźwięku: wasapi DirectWrite: false (10.0.14393.351) GPU 1 Aktywna: Tak Opis: Intel(R) HD Graphics 530 ID dostawcy: 0x8086 ID urządzenia: 0x191b Wersja sterownika: 20.19.15.4364 Data sterownika: 1-6-2016 Sterowniki: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32 ID podsystemu: 380a17aa RAM: Unknown GPU 2 Aktywna: Nie Opis: NVIDIA GeForce GTX 950M ID dostawcy: 0x10de ID urządzenia: 0x139a Wersja sterownika: 21.21.13.6909 Data sterownika: 8-1-2016 Sterowniki: C:\WINDOWS\System32\DriverStore\FileRepository\nvltwu.inf_amd64_7abb66182eb8ed83\nvd3dumx,C:\WINDOWS\System32\DriverStore\FileRepository\nvltwu.inf_amd64_7abb66182eb8ed83\nvwgf2umx,C:\WINDOWS\System32\DriverStore\FileRepository\nvltwu.inf_amd64_7abb66182eb8ed83\nvwgf2umx,C:\WINDOWS\System32\DriverStore\FileRepository\nvltwu.inf_amd64_7abb66182eb8ed83\nvwgf2umx C:\WINDOWS\System32\DriverStore\FileRepository\nvltwu.inf_amd64_7abb66182eb8ed83\nvd3dum,C:\WINDOWS\System32\DriverStore\FileRepository\nvltwu.inf_amd64_7abb66182eb8ed83\nvwgf2um,C:\WINDOWS\System32\DriverStore\FileRepository\nvltwu.inf_amd64_7abb66182eb8ed83\nvwgf2um,C:\WINDOWS\System32\DriverStore\FileRepository\nvltwu.inf_amd64_7abb66182eb8ed83\nvwgf2um ID podsystemu: 380b17aa RAM: 2048 Diagnostyka Parametry ClearType: Gamma: 2,2 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 AzureCanvasAccelerated: 0 AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo Parametry ClearType: Gamma: 2,2 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 Decyzje HW_COMPOSITING: disabled by user: Disabled by pref D3D11_COMPOSITING: unavailable by default: Hardware compositing is disabled D3D9_COMPOSITING: unavailable by default: Hardware compositing is disabled DIRECT2D: unavailable by default: Direct2D requires Direct3D 11 compositing D3D11_HW_ANGLE: unavailable by default: D3D11 compositing is disabled disabled by env: D3D11 compositing is disabled Ważne zmodyfikowane ustawienia ------------------------------ accessibility.lastLoadDate: 1482239107 accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 3 browser.download.folderList: 2 browser.download.importedFromSqlite: true browser.download.manager.alertOnEXEOpen: true browser.download.useDownloadDir: false browser.places.smartBookmarksVersion: 8 browser.privatebrowsing.autostart: true browser.search.useDBForOrder: true browser.sessionstore.upgradeBackup.latestBuildID: 20160623154057 browser.startup.homepage_override.buildID: 20161208153507 browser.startup.homepage_override.mstone: 50.1.0 browser.tabs.remote.autostart.2: true browser.tabs.warnOnClose: false dom.apps.lastUpdate.buildID: 20161019084923 dom.apps.lastUpdate.mstone: 49.0.2 dom.apps.reset-permissions: true dom.event.contextmenu.enabled: false dom.ipc.plugins.java.enabled: true dom.mozApps.used: true extensions.lastAppVersion: 50.1.0 font.internaluseonly.changed: true gfx.crash-guard.d3d11layers.appVersion: 50.1.0 gfx.crash-guard.d3d11layers.deviceID: 0x191b gfx.crash-guard.d3d11layers.driverVersion: 20.19.15.4364 gfx.crash-guard.d3d11layers.feature-d2d: true gfx.crash-guard.d3d11layers.feature-d3d11: true gfx.crash-guard.status.: 2 gfx.crash-guard.status.d3d11layers: 2 gfx.crash-guard.status.d3d11video: 2 gfx.crash-guard.status.d3d9video: 2 gfx.direct2d.disabled: true layers.acceleration.disabled: true media.benchmark.vp9.fps: 183 media.benchmark.vp9.versioncheck: 1 media.gmp-eme-adobe.abi: x86-msvc-x64 media.gmp-eme-adobe.lastUpdate: 1468049980 media.gmp-eme-adobe.version: 17 media.gmp-gmpopenh264.abi: x86-msvc-x64 media.gmp-gmpopenh264.lastUpdate: 1471633873 media.gmp-gmpopenh264.version: 1.6 media.gmp-manager.buildID: 20161208153507 media.gmp-manager.lastCheck: 1484185387 media.gmp-widevinecdm.abi: x86-msvc-x64 media.gmp-widevinecdm.lastUpdate: 1475645873 media.gmp-widevinecdm.version: 1.4.8.903 media.gmp.storage.version.observed: 1 media.hardware-video-decoding.failed: false media.webrtc.debug.log_file: C:\Users\Romek\AppData\Local\Temp\WebRTC.log network.cookie.cookieBehavior: 3 network.cookie.prefsMigrated: true network.dns.disablePrefetch: true network.http.speculative-parallel-limit: 0 network.predictor.cleaned-up: true network.prefetch-next: false places.database.lastMaintenance: 1483952647 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true
FredMcD
  • Top 10 Contributor
4220 giải pháp 58899 câu trả lời
Được đăng

Giải pháp được chọn

Glad to help. Safe Surfing.

Glad to help. Safe Surfing.