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Different size text in gmail compose doesn't work in FireFox but does in IE

  • 4 trả lời
  • 3 gặp vấn đề này
  • 45 lượt xem
  • Trả lời mới nhất được viết bởi stankoprowski

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I'm getting old so I use and appreciate larger text in my emails. When you're composing emails in gmail there's a stack of words text option that looks like a pyramid or a Christmas tree. The choices are small, normal, large and huge top to bottom. In my gmail the 4 options are there but only normal and text sizes are available. I'm asking here because this option works in IE but not in FireFox. so I assume it's a FireFox issue. Windows 8.1 and I auto-update so I should have the latest level of FireFox.

Giải pháp được chọn

Hi, start Firefox in Safe Mode by holding down Shift when you start it. If it works in Safe Mode, disable any theme and add-ons one by one until you find the culprit - Troubleshoot Firefox issues using Safe Mode. You may need to restart Firefox after disabling each one, for it to take effect.

My first suspect is No Small Text 4.8 - Add-ons Manager (Ctrl+Shift+A) > Extensions.


Incidentally - probably unrelated, but you have 2 versions of Shockwave Flash - which can cause problems, so the oldest should be removed from your machine -

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Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window
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I tried the 3-bar fix and it didn't do anything. I never got the opportunity to click the "Refresh Firefox" button. Any other suggestions?

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Giải pháp được chọn

Hi, start Firefox in Safe Mode by holding down Shift when you start it. If it works in Safe Mode, disable any theme and add-ons one by one until you find the culprit - Troubleshoot Firefox issues using Safe Mode. You may need to restart Firefox after disabling each one, for it to take effect.

My first suspect is No Small Text 4.8 - Add-ons Manager (Ctrl+Shift+A) > Extensions.


Incidentally - probably unrelated, but you have 2 versions of Shockwave Flash - which can cause problems, so the oldest should be removed from your machine -

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Trying to follow instructions I updated Flash Player, updated Silverlight and removed No Small Text. I don't know which one worked but my text problem appears to be solved. Thanks.